I have an issue with my first buy on a ford fiesta so i did returned it. However i still, consider buying it again from Cinch because of the wonderful customer service.. if you need assistance theyr... See more
Company replied
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See what reviewers are saying
Actually it all went well, but I was disappointed that when the car arrived it had paint overspray on the o/s front tyre that was not shown in the gallery close up picture of that wheel. Couldn't seem... See more
Company replied
It was an easy experience working with Cinch to buy my car and sort out extra cover and protection. Delivery of the vehicle was not looking so promising but thanks massively to Tony, the delivery driv... See more
Company replied
Never known car buying to be so easy. Super simple to part-exchange and super friendly and helpful staff. Even the servicing team who came to my address to fix a couple of issues I had, super simple t... See more
Company replied
Company details
- #83 of 91 best companies in Car dealer
Written by the company
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Written by the company
Contact info
Geddington Road, NN18 8AA, Corby, England, United Kingdom
- 0333 015 4101
4.1
Great
3k reviews
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There first car didn't turn up
30 July 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Devina our contact was supremely…
Devina our contact was supremely helpful and guided us through the easy process. Very pleasurable and seamless. Ian released the car to us and again courteous , funny and easy.
29 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Car delivered to me with broken audio…
Car delivered to me with broken audio knob, dead battery in1 key fob, rear tyre split all round, badly scarred front brake discs, on 2026 MOT (done by Cinch)not mentioned but high lighted on 3 previousMOTs. Cinch inspector condemned the car as unsafe to drive.
20 June 2026
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
It was a excellent chat very…
It was a excellent chat very knowledgeable
29 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Danial who saw us through the process…
Danial who saw us through the process was excellent. Informative without being a 'pushy' salesman.
23 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very pleased with the service by Cinch
Very pleased with the service by Cinch. Very quick turnaround. Tony was professional and friendly and fixed the car in no time.
Boot lock replacement was carried out.
29 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Really easy to do and great…
Really easy to do and great communication and also the guy who delivered my car was amazing with people great all around
24 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
The model and mileage I wanted
I waited and got the model and reasonable mileage I was looking for in a used car. I was given a decent part-exchange offer. The whole process was straightforward and well explained. I'm really happy with me new vehicle.
28 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Attempted fraud, delivered a faulty car, and now ignoring my emails
I'm having an appalling experience with Cinch. After my deal was fully agreed and finance was officially in place, Cinch tried to pressure me into manipulating the valuation of my vehicle by falsely putting an extra 20000 miles on it in the valuation system, so it would generate a lower value have allowed them to charge me an extra £3,800. They threatened to cancel the entire agreed deal if I did not comply. I refused, pointed out that this request was illegal, and they only backed down and accepted the original deal after I threatened to expose their actions.
The issues continued upon delivery. I was blocked from test-driving the vehicle until the official handover was signed. The moment the delivery driver left and I drove the car, it was instantly clear that the suspension was severely faulty. Cinch's vehicle quality checks are completely non-existent.
Their customer aftercare has been a total disaster. They initially told me they would book the car into a local Tesla garage, but Tesla informed me that Cinch had failed to arrange the booking properly. When I told Cinch, they switched the booking to a different garage and promised they would contact me within 48 to 72 hours. No one ever called. I have followed up immediately, and Cinch is now completely ignoring my emails.
I am officially reporting Cinch to both the Financial Ombudsman Service (FOS) and my finance provider. Avoid this company at all costs.
15 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Guy dropping off the car was really…
Guy dropping off the car was really nice and super helpful (even tho i hadnt cleaned the car). Exchange was very easy and showed me through the new car. Overall 10/10 experiance
28 July 2026
Unprompted review
Lovely staff
Staff were just so lovely, made the whole experience easy, smooth and fun. We couldn’t believe how efficient and seamless the process was
23 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very easy,smooth experienc.
Very easy,smooth experience.
The delivery driver ‘Howard’ was very welcoming,informative & helpful.
Presently I am very happy with my new car - I part-exchanged which was very easy - Howard sat in my new car with me & talked me through the ins & outs of the car then handed me the key/paperwork! Easy as that!
He then checked over my car I was part exchanging & drove away!
He also explained I have 14 days to change my mind for a full refund - WIN WIN!
27 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Fantastic from start to finish
Fantastic from start to finish. Declan was first class. The all round experience was refreshing compared to the usual dealership BS...
26 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Guys were lovely on arrival
Guys were lovely on arrival. Pleasant handover and no nonsense.
Bit dissapointed to drive 40 miles and engine light then appeared!!
21 July 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Change more extra
I received the email I have to may £14747 with my VW Passat kp70xtb but when I go for payment I have paid £15168. I have to pay £420 More after agree price.
13 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
Pardeep was very friendly and showed me…
Pardeep was very friendly and showed me around the car took time to explain the features, explained all sorts to me, highly recommend to use him again
27 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Excellent service.
This is the third car I have purchased via cinch. I have nothing but positivity for their customer service. There were one or two issues to sort with one of the vehicles and cinch were excellent in responding.
I heartily recommend.
4 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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