The company’s system is efficient, easy communication, members of staff are knowledgeable and kind. I feel confident in buying from Cinch because I don’t have to worry that the car may be Dogy. I l... See more
Company replied
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All seemed organised, well explained and efficient, great customer service We were greeted by Ethan, who was very helpful, polite and knowledgeable. He explained everything to us extremely well... See more
Company replied
Loved the and the process to purchase the car was so easy. Issues arised afterwards when informed could not have the car until 48 houts after payment has cleared and then up to 4 wreks wait for log bo... See more
Company replied
Bought from them before. They gave me a reasonable trade in price for old car (no haggling). Guy rocked up with new car and took old one away. Brilliant!!. Very slightly tainted by not providing se... See more
Company replied
Company details
- #82 of 90 best companies in Car dealer
Written by the company
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Written by the company
Contact info
Geddington Road, NN18 8AA, Corby, England, United Kingdom
- 0333 015 4101
4.1
Great
3k reviews
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Super straight forward and pleasant…
Super straight forward and pleasant experience. Very happy with my new car so far!
2 August 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
My car arrived and the light inside the…
My car arrived and the light inside the car wasn’t working which makes me think what else have they missed if they missed such a small obvious fix. The car wasn’t cleaned in details there were a lot of built up dust and sticky residue inside the car and even on the car keys which I think from cinch i expected a little more attention the detail. The customer service is great, very helpful and quick to respond.
28 July 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Cosmetic damage, poor after sales service
Booked a 1pm - 6pm delivery. It came at 7.50am. I thought it would come on a low loader but the driver had driven it here. So the mileage was 200 miles more than stated on the particulars. 3 deep stratches and 1 x stone chip on the car. When I complained, it took them 4 days to respond and they said 'sorry your car was dirty. Here's £50 to take it to a car wash'. I'm now returning it as I have no confidence the matter will be resolved within my 14 day return period. So, now I have to start again despite having insured it and filled out all the V5C paperwork etc. Nightmare!
28 July 2026
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Cinch depot experience
We picked the car up from the Cinch depot near Corby. Every Cinch person there was polite, helpful and went out of their way to make the experience easy. Thank you!
1 August 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
I have bought and exchanged twice with…
I have bought and exchanged twice with cinch, it’s a fabulous way of buying a car ,door delivery .. warranty and money back if not satisfied.. why would you traipse around garages with salesmen hassling you. no brainer !!!
31 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Customer service
Helpful and reasonably knowledgeable staff although would have preferred learning something of the history of the car.
Car arrived yesterday with some technical issues. Technician has been organised for Monday which is a good response to my concerns.
1 August 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Quick reeponse to queries
Quick reeponse to queries, friendly staff and dilivery driver. Kept up. Regular updates throughout the process were really useful.
1 August 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Outstanding service.
Outstanding service.
So unbelievably hassle free i can speak them up enough.
From the limited simple easy to understand instructions, right up to the driver who deliverd my car to my doorstep.
Not a single hiccup not 1 thing I would change about the whole company.
5* seems to low of a rating 🤣
Thank.you all involved.
31 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Can’t fault the service even though I…
Can’t fault the service even though I am returning the car under the 14 day money back scheme, the car arrived with several faults mainly electrical which I thought would have already been sorted prior to delivery,but the car had many cosmetic issues which considering the mileage were just too many for me,but like I said there is no issues with the whole process.
26 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Was in and out with my new car in a…
Was in and out with my new car in a matter of minutes. Friendly and helpful staff, willing to show everything about the car. Gave useful information and were a delight to deal with. Would use them again if needed
30 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy experience, massive thanks to Tony
It was an easy experience working with Cinch to buy my car and sort out extra cover and protection. Delivery of the vehicle was not looking so promising but thanks massively to Tony, the delivery driver who went above and beyond to make sure my vehicle was delivered safely to me on my day of choice. Such a kind and friendly man.
12 June 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Fantastic
So simple and easy from start to finish, Our car was and still is amazing we love it, thank you for making it a it easy
26 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Pardeep Singh was very friendly and…
Pardeep Singh was very friendly and efficient. He Talked through everything at made it very easy.
31 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Second time I have used Cinch
Second time I have used Cinch. Great service, easy use web site, everything explained clear and simple. No hidden charges. Delivery service excellent. Highly recommended.
17 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
After being messed around by other…
After being messed around by other large car dealerships this was so easy and quick. Really happy so far with my new car and service at the handover.
26 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
I just wanted to say a big thank you to…
I just wanted to say a big thank you to Sandy for all the help and support she’s given me throughout this whole situation.
It’s been a really stressful and frustrating experience, but Sandy has always been kind, patient and understanding whenever we’ve spoken. She’s taken the time to listen, kept me updated where she could and has genuinely tried to help move things forward by speaking to the relevant teams.
Even when there wasn’t an immediate answer, I always felt that Sandy cared and was doing everything she could behind the scenes. That reassurance has meant a lot during a difficult process.
Thank you, Sandy, for your professionalism, empathy and persistence. It really doesn’t go unnoticed and I genuinely appreciate everything you’ve done for me. I hope your hard work is recognised because you’ve made a difficult situation much easier to deal with.
30 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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