I have an issue with my first buy on a ford fiesta so i did returned it. However i still, consider buying it again from Cinch because of the wonderful customer service.. if you need assistance theyr... See more
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Micheal gave me a really kind and helpful service and provided assistance purchasing my car. Paul was very kind delivering it. Both have made the experience so stress free and smooth The staff cle... See more
Company replied
Really happy with my experience with cinch. The whole process was straightforward and the communication was excellent from start to finish. I’m really pleased with the car and it was exactly as d... See more
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Bought a car from Cinch, being a senior buying online wasn't easy for me but a very nice young man at the Corby branch talked me through it....Only problem was on the morning of me picking the car up... See more
Company replied
Company details
- #83 of 91 best companies in Car dealer
Written by the company
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Written by the company
Contact info
Geddington Road, NN18 8AA, Corby, England, United Kingdom
- 0333 015 4101
4.1
Great
3k reviews
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Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Guy dropping off the car was really…
Guy dropping off the car was really nice and super helpful (even tho i hadnt cleaned the car). Exchange was very easy and showed me through the new car. Overall 10/10 experiance
28 July 2026
Unprompted review
Lovely staff
Staff were just so lovely, made the whole experience easy, smooth and fun. We couldn’t believe how efficient and seamless the process was
23 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very easy,smooth experienc.
Very easy,smooth experience.
The delivery driver ‘Howard’ was very welcoming,informative & helpful.
Presently I am very happy with my new car - I part-exchanged which was very easy - Howard sat in my new car with me & talked me through the ins & outs of the car then handed me the key/paperwork! Easy as that!
He then checked over my car I was part exchanging & drove away!
He also explained I have 14 days to change my mind for a full refund - WIN WIN!
27 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Fantastic from start to finish
Fantastic from start to finish. Declan was first class. The all round experience was refreshing compared to the usual dealership BS...
26 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Guys were lovely on arrival
Guys were lovely on arrival. Pleasant handover and no nonsense.
Bit dissapointed to drive 40 miles and engine light then appeared!!
21 July 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Change more extra
I received the email I have to may £14747 with my VW Passat kp70xtb but when I go for payment I have paid £15168. I have to pay £420 More after agree price.
13 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
Pardeep was very friendly and showed me…
Pardeep was very friendly and showed me around the car took time to explain the features, explained all sorts to me, highly recommend to use him again
27 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Excellent service.
This is the third car I have purchased via cinch. I have nothing but positivity for their customer service. There were one or two issues to sort with one of the vehicles and cinch were excellent in responding.
I heartily recommend.
4 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Super helpfull staff who helped me over…
Super helpfull staff who helped me over the phone buy a car for mum.
Car was as described and mum is very happy.
Prices seem very competitive.
21 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
So simple and amazing service was not…
So simple and amazing service was not waiting around all day to collect the car!!!
19 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Had such a great experience with Max
Had such a great experience with Max! He was super helpful and super knowledgeable! So happy with my new car, thanks Max! :)
26 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Poor customer service
Arranged a booking slot and when turned up, no one was at the reception until a lady saw us and said can i help? If you make people book a slot this should be for the hour and assist with showing us the car, we were not handed the key and told your car is down the end open to have a look round. The car was clean enough on the outside and inside but under the engine bay it could have been cleaned of leaves and very dirty, then after review was given the key and the electric battery was dead and a small amount of fuel left on ( good job a garage is very close) for me this was poor service from start to finish at the branch. Our trade in was not even looked at? The lady only wanted the key and V5 no checks nothing. Moving forward i would not buy again from Cinch after this experience.
26 July 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Excellent customer service
Very good experience, customer service first class
Had a small problem with my trade in car (air bag light on the dashboard) no quibbles with the trade in! Off I went in my new car…Just to mention cinch customer service agent Ian Neal at Corby was excellent.
Many Thanks.
26 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Great way of buying a car
Great way of buying a car. Easy to use website, car was delivered on date promised and was clean, MOT’d and serviced, ready to drive
26 July 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Cinch promised- How we prep our cars
Cinch promised- How we prep our cars
Examples of general wear and tear
Bodywork scuffs
Paint chips
interior general wear and tear
wheel arch scuffs
Above point still remaining my car
21 July 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
FANTASTIC
Very easy website to use and really quick and efficient delivery!
Fantastic car, really roomy and lovely and clean
19 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very straightforward from start to…
Very straightforward from start to finish, we picked our car up from Corby dealership and the guy who served us was really nice guy .
Made to feel comfortable and welcoming.
Everything explained so felt at ease when leaving.
20 July 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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