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Rated 1 out of 5 stars

Citiesbox have stolen my poster artwork that I designed and sell on my Etsy shop. I have not given them permission to use my designs. Terrible company with no shame - stealing from small businesses.

Rated 5 out of 5 stars

I ordered a youth medium Point Reyes Station t-shirt for my grandson, but an adult medium was sent. When I emailed the company about to return the shirt, the helpful person who responded said to keep... See more

Company replied

Rated 5 out of 5 stars

I ordered a size medium T-shirt a few weeks ago and it was too small - I usually wear that size. The quality was excellent. I did not want to spend postage returning it for a size large as I was no... See more

Company replied

Rated 3 out of 5 stars

I thought the poster was going to be like a real glossy poster. It was more like a large photocopy on stiff paper. The contrast and finer detail seemed washed out. To be fair, I havenʻt seen the ori... See more

Company replied

Company details

  1. Clothing Shop
  2. T-shirt Company

Written by the company

Awesome Hometown Apparel


Contact info

3.4

Average

TrustScore 3.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a poster in a frame ready to…

I ordered a poster in a frame ready to hang. It cost 80.96
They only sent me a poster!

13 September 2025
Unprompted review
Citiesbox logo

Reply from Citiesbox

I’d like to clarify that the item you ordered was a poster without a frame. The higher price is due to the use of premium quality paper, which ensures a more vibrant and long-lasting print compared to standard posters.

We truly appreciate your understanding, and please don’t hesitate to reach out if you have any further questions.

Best regards,

Rated 1 out of 5 stars

The package was not properly sealed and…

The package was not properly sealed and got wet while being shipped. I had to reorder my gift due to it being ruined in transit.

13 June 2024
Citiesbox logo

Reply from Citiesbox

Hi Tucker,

Thank you for your review.

I am extremely sorry that your item was wet during shipping.

In the event that items are damaged in transit we will gladly resend a replacement free of charge.

To resolve your issue I have contacted you via email.

Thank you for your understanding!

Rated 3 out of 5 stars

Quality Reproduction?

I thought the poster was going to be like a real glossy poster. It was more like a large photocopy on stiff paper. The contrast and finer detail seemed washed out. To be fair, I havenʻt seen the original poster to compare to. Seemed like a lot of money for a large photocopy but I got it framed, which improved the overall appearance. Hopefully my grandson (6yrs) will like it.

1 May 2024
Citiesbox logo

Reply from Citiesbox

Hi Juan,

Thank you for your review.

We apologize for not clearly disclosing the type of paper we use.

We use matte paper for our products so it is not as glossy as you would like.

I hope after framing it your grandson will like it.

Thank you for your understanding!

Rated 5 out of 5 stars

Replaced first shirt quickly!

After receiving my first of two shirts, the first shirt’s logo was crooked on the shirt. Your company quickly fixed the problem and my replacement shirt looks and fits great! Very satisfied! 5 stars!

14 February 2024
Rated 5 out of 5 stars

Item was as described & shipping was…

Item was as described & shipping was very prompt

5 November 2023
Citiesbox logo

Reply from Citiesbox

Thank you for your kind feedback! We're always striving to provide our customers with the best possible experience, and we appreciate you taking the time to let us know that we're doing a good job.

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