Citrus 3 Reviews 

132
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Best service for setting up my radio station and fantastic support from Matthew who was kind enough to assist me with getting autodj and my live encoders running. After switching from another platfor... See more

Rated 1 out of 5 stars

Decided to add another streaming services to our station. Citrus3 sounded good so we gave it a try..didn't work out for our station so we immediately canceled it within an hour of trying to install...... See more

Company replied

Rated 5 out of 5 stars

Given our very negative experiences with another provider where we were always blamed, we ended up at Citrus3 with our radio station with more than 60 DJs. With the same internet connections and setti... See more

Rated 5 out of 5 stars

6 months in as a dedicated customer. Our radio station has doubled in listeners. The network and pings are above the rest when tuning in from all continents. Citrus3 have it nailed! Absolutely lov... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Start your own online radio station in minutes with our premium shoutcast hosting services.


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4.3

Excellent

TrustScore 4.5 out of 5

132 reviews

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4.3

All reviews

(132)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Just started using the service and the…

Just started using the service and the support level is amazing, every question asked is responded to quickly and comprehensively , the user experience is also great , excellent all round and highly recommended !

29 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!

Having researched and used other streaming services I am happy to confirm that Citrus 3 have proved to be the best by far. The quality of the stream (256kbps stereo) is better than a lot of the DAB currently broadcasting. If you need to get in touch they are very prompt in their response. Oh.. and excellent value for money too! Definitely 5 stars.

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Started our jazz radio station a few…

Started our jazz radio station a few weeks ago. So far our experience has been awesome. Not only has Citrus3 been top notch at helping me set up our radio station but they have also provided free apps for the station too. The product overall allows me to upload my shows and have them run 24/7 with ease. I can then interupt the regular programming at any time with a live show from our home studio. So far everything is perfect. 👌

26 November 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Mark,

Thanks so much for taking the time to leave a great review.

We are so happy that you are enjoying using the service and that everything is running perfectly.
As always if you need anything else please do not hesitate to reach out to us.
I will also be sure to share your review with the team who helped you get set up :)

Happy Broadcasting!
Team Citrus3 💪

Rated 5 out of 5 stars

Highly recommended!

These guys have been great. We switched our existing radio station to Citrus3 servers just over a month ago and the service has been flawless. They update the system and control panel with a monthly feature update and add new features all the time. The servers provided are fully SSL (https) secure, just what we needed! It's simple to use and by far the most stable. We have switched about 10 providers (and top ones) who have been nothing but trouble. I would whole heartedly recommend Citrus3 for your station.

30 August 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Nat,

Thanks so much for taking the time to leave your fantastic review.
We are really glad to hear that you are happy with your new SSL secured server.

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

I love my new radio station

I love my new radio station. Thank you citrus3 for setting us up. Great service.

5 August 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thank you for taking the time to review us! We are happy to hear that you managed to launch your new radio station with us and that everything has been great so far.

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Fantastic product and amazing support

Fantastic product and amazing support.
I am a novice in this industry and I have never managed a station and broadcasted before but Citrus3 support and Jennifer have guided me step by step and helped me whenever needed. I am very pleased with the product and have been broadcasting for iver a month now.
Thank you Citrus3

20 July 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to review us.

We are really happy to hear that our tech support team managed to help you get set up.

If there is anything else that you need please feel free to reach out to us.

Happy Broadcasting
Team Citrus3

Rated 5 out of 5 stars

Great product and support from Citrus3

Great product and support from Citrus3. I just went and tried every stream hosting provider out there and took advantage of all the free trials available. Once I found Citrus3 it really was above and beyond all of the other providers. The service is much easier to use. The control panel is laid out for any novice. Their support is on another level compared to the other suppliers. Thank you for everything Citrus3

2 July 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to review us. We are really glad to hear that you are happy with the support and the ease of use.

Happy Broadcasting!
Team Citrus3

Rated 1 out of 5 stars

Do not use this service

Had issues from start to finish terrible service (Matthew) lied about service

Do not use this service

24 June 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Scott,

Thank you for taking the time to review us.
On this occasion I am so sorry that it was a negative experience initially.

Seems like we got off on the wrong foot and for this we truly apologise.

We are happy that we have managed to resolve the issue.

If there is anything else that you need please feel free to reach out to us.

Happy Broadcasting
Team Citrus3 (Brighton office)

Rated 5 out of 5 stars

Citrus3 is a great cloud based platform…

Citrus3 is a great cloud based platform for broadcasting an internet radio station worldwide. It is easy to use and has a world class support team. I have been with them for 6 months and really enjoying my radio.

16 April 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Awesome 👍. Thanks for the excellent review. Really glad to hear that you are enjoying the broadcasting experience.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Look no further than Citrus3 to start…

Look no further than Citrus3 to start your radio station. Every step of the process has been fantastic from setting up the autoDJ through to live broadcasting from my home studio. Big shout out to Team Citrus3 for the wonderful support provided me in the last week. Coronavirus has got me stuck indoors and you have given me a top platform to start my new business.

13 April 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Alfie wow. Thank you for your review. We are delighted that the service has helped you start your new radio business

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Honestly the best only radio hosting…

Honestly the best only radio hosting company that has ever been.
We launched our station 2 months ago with Citrus3. This month for the first time we have reached 3000 listeners which is our record in the last 10 years since we began our radio venture. There is something about the bandwidth which citrus3 provides which gives the high audio quality and allows so many listeners to listen at once which you don’t get with other providers. I questioned them on it and they told me it was due to them owning every aspect of their network. Other providers rely on reselling bandwidth wheres the citrus3 infrastructure is all owned by them themselves.

17 February 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Paul,

Thanks so much for taking the time to review us. We are really happy that you are happy with our services.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

GREAT COMPANY and Support TEAM

The support team at Citrus3.com is the greatest. They are quick to respond and very helpful in pointing you in the right direction in understanding your server. They go above and beyond in resolving technical issues (if any) they even customize services to match the brand. Great team and company, I highly recommend anybody looking to expand into the radio market to go with this company!

29 January 2020
Unprompted review
Rated 5 out of 5 stars

We just launched our first radio…

We just launched our first radio station. Thank you to all the team at Citrus3 for making the process seamless. I love everything from the ease of use of the control panel to just how great the radio player looks on my website. Now we are just waiting for our mobile apps to finally show up on the stores.

7 January 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. Been using Citrus3 for our jazz music radio station for 8 years. We have been running a station for over 10 years and switched between about 10 companies until we found Citrus3. We found Citrus3 to be the most stable with the best support. Many thanks to Matt at support for all your help over the years.

6 January 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Andrew,

Thanks so much for the great review. We are really happy to hear that your experience with us has been amazing over the last 8 years. We will continue to improve our service and ensure that our product remains the most professional and advanced radio platform on the market for your Jazz radio station.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Brilliant Control Panel

Brilliant Control Panel. User friendly very easy to use. Top support responding to every query we made. Can't fault them. Apps uploaded in 3 days after submission.

29 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for your excellent review Malden. We are glad to hear that you are very satisfied with our service and product.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Love them

Love them. Fantastic audio quality, great apps and support! Been using Citrus3 for 3 years and listeners have increased by several hundred. Glad to have found them in the first place when switching providers.

29 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hey Brad,

Thank you for your lovely words. It means so much to hear that your radio station is doing so well since switching to Citrus3!

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Excellent guys making internet radio…

Excellent guys making internet radio bespoke applications.

23 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for your kind comments!

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Super radio service provider!

Super radio service provider. Easy to use and really world class support.

21 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to review us. We are really glad to hear that you are happy with the support and the ease of use.

Happy Broadcasting!
Team Citrus3

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