Citrus 3 Reviews 

132
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Best service for setting up my radio station and fantastic support from Matthew who was kind enough to assist me with getting autodj and my live encoders running. After switching from another platfor... See more

Rated 1 out of 5 stars

Decided to add another streaming services to our station. Citrus3 sounded good so we gave it a try..didn't work out for our station so we immediately canceled it within an hour of trying to install...... See more

Company replied

Rated 5 out of 5 stars

Given our very negative experiences with another provider where we were always blamed, we ended up at Citrus3 with our radio station with more than 60 DJs. With the same internet connections and setti... See more

Rated 5 out of 5 stars

6 months in as a dedicated customer. Our radio station has doubled in listeners. The network and pings are above the rest when tuning in from all continents. Citrus3 have it nailed! Absolutely lov... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Start your own online radio station in minutes with our premium shoutcast hosting services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

132 reviews

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No recent history of asking for reviews

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4.3

All reviews

(132)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible and understanding

I think the best thing that sets citrus3 separated from different organizations is their help. They have been incredible and understanding with me to get things ready for action on my online radio broadcast.

17 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Carole

Thanks so much for taking the time to review us. Glad to hear that everything is running well!

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Launched our radio station last week

Launched our radio station last week. Awesome service overall. Radio station was online in under half an hour. Apps were on the app stores in 3 days. Great people with a really solid platform. Thanks.

9 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Marcus,

Thank you so much for reviewing our service. I am happy to hear that you found the setup easy and that you are happy with your radio apps :)

Happy Broadcasting!
Team Citrus3

Rated 4 out of 5 stars

Hi there

Hi there,
Your team support is excellent.
Thanks a lot.

6 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Ali,

Thanks so much for taking the time to review us. The compliments mean a lot to our team.

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I have finished a remote session with support and they politely asked me to write a few words of what I thought. I managed to set the autoDJ up myself in about 5 minutes. It got a bit more difficult for me however when trying to get up and running with the live broadcast. After reaching out to support they arranged a remote session, linked up to my computer remotely, took control of everything and within 5 minutes my live broadcast started :). They are fast, polite and willing to help in any way possible

6 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Wow. Thanks so much Mike! We are happy to hear that you are had a good experience.

Happy Broadcasting!
Team Citrus3

Rated 4 out of 5 stars

Directory blast

I purchased the radio directory service blast last month where they added my stream to a host of radio directories over the last month. We are now getting a fair few hundred listeners tune in than before on a daily basis. Well worth the £50 one time payment if you don’t have the time to search for directories and submit your station yourself. As always solid service from Citrus3.

5 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thank you for your review Damo. We are glad to hear that the radio blast product has helped increase your listeners. As always continue to promote your station through any new directories or social media platforms that pop up and your listeners will continue growing :)

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Easy 5 stars but...

I have just been dealing with Citrus3 support directly and they requested that I leave a review if I am happy. I have been using Citrus3 for 4 years for our sports talk radio station and continue to use them today. Looking back now at the day when I set up my station the process was simple to get going. Our radio page was created on the day when I signed up. This is a page which allows for my listeners to get tuned in automatically. It’s very clean and allows me to share my station instantly across a variety of social media platforms such as Facebook or Twitter. Two apps were created for me free of charge for Android and iPhone devices both continue to run today and have been updated with our station logo in a matter of 2-3 days when requested. As far as the system goes it is slightly aged as it is not as responsive when I use it on mobile, however it is extremely stable and always works. I guess this is due to the fact that it has been in development for over 10 years. I have not experienced any bugs or niggles when using it which keeps my radio station online all the time. This would be great if Citrus3 would update which they have assured me is in the process. Other than the aforementioned comment Citrus3 overall deserve 5 stars.

4 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to write a review Joe. We are really happy to hear that you have enjoyed using the radio services over the last 4 years. We are always looking at ways to improve the system and will have some new options available in the near future.

Happy Broadcasting
Team Citrus3

Rated 5 out of 5 stars

So far very good.

I have just started using the service and enjoying the radio broadcasting.

3 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thank you so much for taking the time to review our product. We really appreciate your comments.
Happy broadcasting :)

Team Citrus3

Rated 5 out of 5 stars

Probably the best company we used to…

Probably the best company we used to host our radio station. The audio is crystal clear and never has any buffering. Our mobile apps feature album artwork and were created in just a couple of days. Since switching to citrus3 our listeners maxed out at nearly a thousand which we never had before.

1 December 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for your kind comments.
Our team is really happy to hear that you are happy with the service

Best Regards
Team Citrus3

Rated 5 out of 5 stars

Really happy customer

Really happy customer. Just signed up today. Citrus3 have the best prices in the industry. It took me about 20 minutes to get set up and start broadcasting my radio station. I needed a bit of help just to get me going but I got help from support in a few minutes. Looking forward to growing my radio adventure with you.

29 November 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

James, thanks so much for taking the time out to leave feedback. We are glad to hear that you managed to launch your radio station.

Team Citrus3

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