Citycarparts Reviews 45

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY THEY SCAM YOU!!!! Ordered a part for a customers car and I have never received it chased by email, filled out there online form and you get nothing. Even paid more to have it... See more

Rated 1 out of 5 stars

Ordered. Never arrived. No response from buissness. Google the company and found this. TRADING STANDARDS HAVE BEEN MADE AWARE. Registered office address 1 D Dorset Road, Forest Gate, L... See more

Rated 4 out of 5 stars

Found and bought parts required on their website. Then read the negative reviews on Trustpilot and started to worry that I had also been scammed. Planned to wait a few days before contacting my bank t... See more

Rated 1 out of 5 stars

Ordered and paid for parts, never arrived, who has our money, the website is operated by UK2.NET, if we all email abuse at uk2.net they hopefully will take down the site, the company CityCarParts Ltd... See more

1.4

Bad

TrustScore 1.5 out of 5

45 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY THEY SCAM…

DO NOT USE THIS COMPANY THEY SCAM YOU!!!!
Ordered a part for a customers car and I have never received it chased by email, filled out there online form and you get nothing. Even paid more to have it delivered faster and nothing. shocking in this day and age that this company is allowed to be on google. DO NOT USE EVER

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Total rogue company who should not be allowed to trade.

Ordered Fueltone on behalf of my Father in November 2023 still haven't received my order. I received an initial email thanking me for order and telling me another email would be sent soon saying my order was dispatched. Still waiting for the dispatch email and the order!
Tried replying with many emails asking where my order was, tried new emails asking same with absolutely no response.
I actually went as far as track down the owner of the Fueltone company to tell him what a clown outfit citycarparts were and was informed Fueltone don't sell to citycarparts!!!
I'm actually laughing to myself as I type this up. There's a box at the bottom of the page saying tick to let citycarparts know about your review. The review will be sent to info at citycarparts.co.uk Aye, aw the best with that! If they get it & read it I cannot see any f**ks given.

15 November 2023
Unprompted review
Rated 1 out of 5 stars

Ordered gearbox oil…….two weeks later…

Ordered gearbox oil…….two weeks later still not arrived and have now been informed another week.The job was urgent and needed doing weeks ago but these clowns can’t even put an item in a box and post it……….luckily purchased on Amazon so refund is not a problem.

22 June 2024
Unprompted review
Rated 1 out of 5 stars

sloppy and poor communication

ordered on a Sunday, couple of bolts.
No confirmation of shipping, emailed the email address on the website, it was invalid (gmail.co.uk..). Called the mobile number, no answer, called me back 3 hours later and unprofessionally said he'd check the email I submitted through the website. Text me the next morning asking again for the order number to refund me. I created an account to sign in and find my order using the same email. Guess what- no order showing in My Account. Clown setup, doubt I'll ever see a refund, lesson learned for me, use PayPal always

15 February 2024
Unprompted review
Rated 1 out of 5 stars

Really pointless doing this review as…

Really pointless doing this review as the "company" don't care as all they do is take money and run. Luckily I've reversed the transaction so all I've lost is time.

The website should be shut down.

24 January 2024
Unprompted review
Rated 1 out of 5 stars

fraud company

fraud company , please dont make payment via website
its take payment and after no reply from email or phone

and its complete fraud with us

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Wish I would of checked sent over 5…

Wish I would of checked sent over 5 emails numerous phone calls just an engaged tone paid for a car part of 98 pound still no car part how are they still able to have a website as though there still a legitimate business so cross with myself for not checking

5 October 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish company.... avoid!!!

I ordered a brush box for my car for £38.95, all i received was a pair of brushes, valued at approximately £5.00. When they arrived, I checked with my mechanic and he would have charged an extra £100.00 on top for replacing the brushes instead of the complete assembly. I sent a total of 3 emails asking for a refund, and the last email I even asked if they could not refund for any reason, could they at least reply, still absolutely no response. My advice is give this company a very wide berth.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

CityCar Parts - an unfortunate internet presence.

I am experiencing the same issues reported by others here, viz no goods and no response to emails (2 off) one directly via the site form and one as a response via my provider.
There is no listed telephone number.
As such this strongly suggests that CityCar Parts is taking money fraudulently.
I will attempt to recover my payment via PayPal, hopefully.
To prospective purchasers -
YOU HAVE BEEN WARNED!

UPDATE: 09-2023.
Paypal awarded the return of my payment. Well done, Paypal.

5 September 2023
Unprompted review
Rated 1 out of 5 stars

Paid for part

Paid for part, absolutely nothing, no response to emails etc.
reported website to numerous agencies, can’t believe this robbing dirtbag is still getting away with it.

6 August 2023
Unprompted review
Rated 1 out of 5 stars

It's a SCAM DO NOT ORDER ANYTHING

It's a SCAM DO NOT ORDER ANYTHING. IPaid for some relays from them because they said on web site 2 day's delivery and i needed them urgently as my car was broken down .3 weeks later nothing sent 5 emails no reply they are thieves the company doesn't exist beware BEWARE.

15 June 2023
Unprompted review
Rated 4 out of 5 stars

Parts arrived on time, maybe I was lucky!

Found and bought parts required on their website. Then read the negative reviews on Trustpilot and started to worry that I had also been scammed. Planned to wait a few days before contacting my bank to chase refund. Low and behold the parts turned as scheduled via Royal Mail. Only gave 4 stars as they did not reply to my email asking for an expected shipping date. Maybe I was lucky!

10 June 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Stay away. I ordered a part and they took my money and order shows as pending.I put a claim with PayPal and now I'm waiting

19 May 2023
Unprompted review
Rated 1 out of 5 stars

city car parts/ fix and use on paypal/autocare274parts

also known as fix and use on paypal and autocare 274 parts.
while trying to place an order their picture verification system failed to work 20 times ( the select a bus, bicycle etc) i managed to pay without the verification working then found their email and sent my reg number so they could confirm the parts.
i also told them what i thought of their useless system,
it seems they didnt look at the email and just cancelled my order and have not replied to a further email.

30 May 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS, HERE ARE THE DETAILS

Ordered and paid for parts, never arrived, who has our money, the website is operated by UK2.NET, if we all email abuse at uk2.net they hopefully will take down the site, the company CityCarParts Ltd was dissolved is 2021, the owner is a Michael Duro of 9 Chesterfield Road, Leyton, London, England, E10 6EW
Maybe some small claims against him will stop this scam, mine is going in tomorrow, pls do the same.

30 April 2023
Unprompted review

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