Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under... See more
Company replied
Location
Switch locationUnit 11 Solent Industrial Estate, Hedge End, SO30 2FX Southampton, Hampshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ionut s133 wonderful chap, so very helpful. My husband is disabled and this man could not have helped more.
Company replied
George is amazing - he always has a smile and goes out of his way to help us out, delivering and carrying parcels himself to make things easier for us. He is a credit to your firm and we notice a huge... See more
Company replied
I had 2 separate deliveries from S152 and S108 Southampton . They delivered some materials today . I don’t usually write reviews but out of all my deliveries these guys ( Danny and Ricky ) could not... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 11 Solent Industrial Estate, Hedge End, SO30 2FX, Southampton, Hampshire, United Kingdom
- 01489 776470
4.9
Excellent
316 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ionut s133 wonderful chap
Ionut s133 wonderful chap, so very helpful. My husband is disabled and this man could not have helped more.
12 June 2026
Unprompted review
Reply from CitySprint - Southampton
We are so happy to hear about your positive experience and the excellent assistance you received. We truly appreciate your kind words.
Friendly and very helpful
Emerson, the delivery driver, was very friendly and so helpful. He went above and beyond to assist us moving over 30 long and heavy items. Thanks.
2 June 2026
Unprompted review
Reply from CitySprint - Southampton
We're so glad to hear our delivery driver was friendly and went above and beyond to assist you with your heavy items. Thank you for sharing your positive feedback!
Emerson is such a delightful delivery…
Emerson is such a delightful delivery driver. So helpful, patient and polite. Simply an absolute pleasure to deal with.
1 June 2026
Unprompted review
Reply from CitySprint - Southampton
We're so glad to hear our delivery driver was helpful, patient, and polite. We appreciate your kind words!
Ionut
Ionut - s133
Very kind, timely and efficient. Respected our items.
23 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that you had a positive experience with our services. We appreciate you sharing your feedback about the kind and efficient service.
Delivery by Ionut S133
Ionut S133 was excellent - arrived on time, handled the fence panels with care, and placed them exactly where requested. Friendly, professional, and made the whole process smooth and hassle-free. Would definitely recommend!
23 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that the delivery was on time and the fence panels were handled with care and placed where requested. We appreciate you mentioning the friendly and professional service. Thank you for your recommendation!
Very helpful
Ionut s133
Very helpful, unloaded the heavy items quickly and into my garage for me. Quick delivery and great service
13 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that the delivery was quick and helpful! We appreciate you taking the time to share your positive experience with our service.
Lovely delivery driver courteous and…
Lovely delivery driver courteous and helpful 10 out of 10 service
13 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're delighted to hear that our delivery driver was courteous and helpful! We appreciate your positive feedback on the excellent service you received.
Reply from CitySprint - Southampton
We're glad you enjoyed our service. Thank you for taking the time to share your positive experience with us; it means a lot.
My driver Ionut S133 was wonderfull and…
My driver Ionut S133 was wonderfull and polite.
He carry my delivery to garden for me.Five stars
He wrote this himself he was so keen for me to do it! Wonderful with one l and yes I was thrilled he carried them through the side gate as last time I dragged them I pulled a muscle in my groin which hurt for nearly 3 years. Very obliging chap. Thank you.0
10 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that our driver was wonderful and polite, carrying your delivery to your garden. We appreciate your positive feedback and five-star rating.
Driver Samuel (SO41) is brilliant
Driver Samuel (SO41) is brilliant. He delivers here quite often and is so helpful. Highly recommended. Cheers.
9 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that our driver was so helpful! We appreciate you letting us know about your positive experiences and high recommendation.
Ionut S133 was very polite and helpful
Ionut S133 was very polite and helpful. Offered and hand carried the materials to a safe place of our choosing. Wouldn’t hesitate to recommend.
6 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're so happy to hear about the polite and helpful service you received! We appreciate your recommendation and are glad the materials were delivered safely to your chosen location.
Excellent staff
Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under a minute, leaving goods in full view of any passerby, without knocking. Your service both times could not be faulted.
4 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that you had such positive delivery experiences! It's great to know our drivers were patient and helpful, and that you appreciated the care they took with your deliveries. Thank you for your feedback.
Reply from CitySprint - Southampton
We're happy to hear that our delivery was on time and the driver was helpful! Thank you for your positive feedback; we appreciate it.
Excellent service from J Ross / SO22
2 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're glad you found our service excellent. Thank you for your positive feedback; we appreciate it greatly.
Excellent service
Excellent service, informed throughout and on time delivery.
Driver amazing and very helpful Ionut 5133 very polite and helpful.
3 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that you received excellent service, were well-informed, and that your delivery was on time. We appreciate your positive feedback regarding our driver's helpfulness and politeness!
Ionut s133 was great with the delivery…
Ionut s133 was great with the delivery very helpful.
3 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're so happy to hear that our delivery service was great and helpful. We appreciate your positive feedback!
Great guy (Ionut S133) delivering my…
Great guy (Ionut S133) delivering my fence panels and loft insulation from Wickes, left my panels exactly where I wanted them.
3 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that the delivery met your expectations, and we appreciate you taking the time to share your experience. Thank you for your positive feedback!
My driver Ionut S133 called me prior…
My driver Ionut S133 called me prior delivery, he unloaded exactly where i said and was careful not to damage anything. I am very happy with the service.
3 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that our driver called before delivery and unloaded carefully in your desired location. We appreciate your positive feedback regarding the service!
My driver Ionut S133 he was charming…
My driver Ionut S133 he was charming and helpful and very informative
2 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're so happy to hear that our driver was charming, helpful, and informative! We appreciate you taking the time to leave us this positive feedback.
Great driver very helpful and quick…
Great driver very helpful and quick goood sense of humour too his name was ionut s133
2 April 2026
Unprompted review
Reply from CitySprint - Southampton
We're happy to hear that you enjoyed your experience with our driver! We appreciate you taking the time to leave us this great feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.