Very good service - rang me as an item out of stock so replaced it with similar item - gave me gift box for free for inconvenience. Order processed and posted very quickly. Products came very nicely... See more
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See what reviewers are saying
A gem of a shop which locals and visitors to Stirling should not miss. The wide range of Scottish products have been carefully and lovingly selected for their quality and craftsmanship. The shop own... See more
Company replied
Absolutely amazing service from start to finish. I was ordering 2 personalised cards for a special occasion and the both staff members were ten out of ten, the lady who did my card spent ages with m... See more
What a beautiful shop selling a variety of products all made in Scotland with most things made locally and even within the store. Fantastic personalised goods and cards and the owner Jen is lovely and... See more
Company replied
Company details
- #86 of 374 best companies in Gift shop
- #16 of 70 best companies in Corporate gift supplier
- #3 of 19 best companies in Gift basket shop
Written by the company
A new gifting experience, in our shop in Stirling or online. We take the stress out of shopping for birthdays, Christmas, Mothers Day, Fathers Day, Valentines Day, new home, new baby and any gift required. Come in to the shop and grab a cuppa while you browse and build your gift box or bag. Or shop online at our easy to use website. We source the best of Scottish Artisan products to bring you a gifting experience that you won't forget. By buying from us your are supporting many small local businesses including ours.
Contact info
56 Port Street, Stirling, FK8 2LJ, Stirling, United Kingdom
- 01786 230964
- enquiries@clanartisan.co.uk
- clanartisan.co.uk
4.9
Excellent
174 reviews
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Great communication and service
1 December 2025
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave us this amazing review! We so appreciate it . Jen
What a beautiful Christmas decoration…
What a beautiful Christmas decoration and fast delivery. Thank you x
17 November 2025
Reply from Clan Artisan Ltd
Glad you loved it! Thank you for leaving this wonderful review. it means the world . Jen
Birthday Gift
Easy website to use. Good choices of quality products.
Sent gift as 70th birthday present and the receiver was delighted with the products and packaging.
Have used this company on a few occasions and the results have always been positively received.
25 August 2025
Reply from Clan Artisan Ltd
I have just seen this review Elaine, apologies. Thank you so much for using us again and again. We so appreciate it and also massive thanks for leaving us this review. It means a lot to us x
Reply from Clan Artisan Ltd
so sorry for taking so long to reply to this review! Thank you so much for leaving this amazing 5 star review. Its so appreciated. We hope to help with any gifting needs very soon x
Lovely staff with express service
14 June 2025
Reply from Clan Artisan Ltd
Apologies for late response . Thank you so much for taking the time to leave this amzing 5 star review. Hope we can help you again soon x
Great service as always
Great service as always, super quick delivery.
The choice of goods was excellent and high quality as expected.
Thanks again for another present successfully delivered.
2 June 2025
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave this 5 star review and your thanks for your continued support. Hope we can help sort any gifting needs again soon. Thank you once again Jen M x
Everything Absolutely Perfect
Everything absolutely perfect! Product (3 x Chic Tote bags), service, contact, packaging, shipping. Thanks so much. Made my day!
28 April 2025
Reply from Clan Artisan Ltd
Thank you so so much for taking the time to leave this wonderful review. It really means the world to us xxxx
Great products and friendly staff
Great products and friendly staff. Clan Artisan service is always excellent- highly recommended!
31 March 2025
Reply from Clan Artisan Ltd
Thank you so much for taking the time to review us and thank you for ordering once again. Hope all is well with you and family ! Xx So appreciate this 5⭐️ review .
Love Jen x
Lovely company to buy from
Lovely company to buy from, prompt service and delivery and gorgeous things to buy.
13 February 2025
Reply from Clan Artisan Ltd
Thank you so much Anne for taking the time to leave this wonderful review for us. We appreciate it! Thank you also for ordering from us . Hope we can help you again soon .
Jen M
Lovely products and such a helpful team…
Lovely products and such a helpful team of people. Made Christmas present buying so easy.
18 December 2024
Reply from Clan Artisan Ltd
Massive thanks for this ! We so appreciate your review. Hope we can help you again soon .
Jay was delighted with hamper and said…
Jay was delighted with hamper and said the cheese was excellent and he particularly liked the oatcakes. It arrived in time for his birthday. I was impressed when you phoned to remind me I had not included a message. Thank you for your attention to detail. I would definitely recommend your company to friends .
16 December 2024
Reply from Clan Artisan Ltd
Thank you so much Maureen for this amazing review. We are so glad it all arrived in time and Jay loved it .
Thank you again .
Team Clan Artisan
Phoned with an enquiry and spoke with a…
Phoned with an enquiry and spoke with a lady who was very engaging and helpful.
12 December 2024
Reply from Clan Artisan Ltd
Thank you so much for taking the time to leave us this amazing review . It really means the world to us here .
We will always try our best to help! X
Hope we can help you again soon
Jen M
It arrived on time
It arrived on time. It is a gift so I cant say what the recipient thinks because it has not been gifted yet.
11 December 2024
Reply from Clan Artisan Ltd
Thanks for leaving this amazing review. We hope the recipient loves their gift !
Proper love this wee shop
Proper love this wee shop, bought online this time and it's brill too, my friends were sooo happy with their hamper of Scottish goodies. Thanks to the Jen's kx
6 December 2024
Reply from Clan Artisan Ltd
Aww love this ! Thanks so much for this amazing review.
Hope we can help you again soon
TEAM CLAN Artisan
Absolutely fantastic customer service…
Absolutely fantastic customer service and communication from Jen. Lots of wonderful stock. Would highly recommend to anyone.
2 December 2024
Reply from Clan Artisan Ltd
Thank you so much for leaving this amazing review Sarah! We so appreciate it . Have an amazing Christmas and hope we can help you again soon xxx
Jen M
Great communication and fast delivery
This was a gift for a friend who was delighted with the chocolate (and especially the tartan wrappers). Jen emailed me to check on a detail of the order and everything was dispatched very quickly.
29 October 2024
Reply from Clan Artisan Ltd
Thank you so much for this amazing review! Just doing the happy dance now ! Xxx
Impeccable personal service
Fantastic product much appreciated by my Dad.
Personal service, Jen made multiple trips to make sure the delivery went smoothly, and corrected the delivery date to make sure it got there in time for father's day.
Can't fault the service and the ethos of Clan Artisan supporting local products and delivering a great service to local residents.
15 June 2024
Reply from Clan Artisan Ltd
Fiona thank you so much for taking the time to leave this review . It really means the world to us . We really do try our best to ensure our customers always get the best service that we can offer. Both us Jens( and our team) all really care about each and every order that we receive. We are just so glad we got there in the end and your Dad got to get his gift for Father’s Day xx
Thank you again Fiona xxx
Thank you for the thank you card …
I made an online order for a thank you card. Brilliantly produced design. I went into the store to pick up and the card is perfect. Excellent value for money.
8 June 2024
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