Clarity Insolvency Reviews 

1,942
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, compassionate, and knowledgeable throughout the entire process. People genuinely appreciate how advisors clearly explain all available options step by step, which helps put anxious and overwhelmed minds at ease during difficult times. Consumers consistently note that every interaction feels personal, patient, and entirely non-judgmental. However, some people mentioned feeling pressured toward specific choices after changing their minds about moving forward, encountering unhelpful communication like having phone calls abruptly ended, or feeling that their initial requirements were completely ignored when being redirected.

What people talk about most

Staff

Customers report deeply satisfying and positive experiences with the staff, frequently highlighting their... See more

Customer service

Clients share positive opinions on customer_service, highlighting supportive and empathetic advisors who... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable, patient, and efficient staff who... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy application process and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt relief service
  2. Insolvency service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,942)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support from start to finish

Excellent support from start to finish. My advisor Jun went above and beyond in making sure I was ok during process and did not put pressure on me. He explained all my options and was able to explain things that I may not of understood straight away. Honestly left like a weight has been lifted of my shoulders and that’s all to you Jun thank you.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I suffer with anxiety when it comes to…

I suffer with anxiety when it comes to taking calls and the man I spoke to was happy to talk to me over WhatsApp even though it takes a lot longer so it made the process very stress free for me. Thank you Bobby!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I reached out to Clarity Insolvency,feeling completely overwhelmed by my finances, and Paul was absolutely fantastic from start to finish.He took all the time needed to listen carefully to my situation, explained every available debt solution in plain, simple language, no confusing jargon at all. He was patient, honest, never pushed me into any choice, and clearly laid out exactly what each option would mean for me going forward.
Paul made what felt like an impossible situation feel manageable again. I finally feel like I have a clear path to becoming debt-free. I’d absolutely recommend Paul and Clarity Insolvency to anyone struggling with debt, you’re in great hands.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Tina was very thorough. She gave all the information needed and was very pleasant. She outlined different options and gave good support. She lifted a weight off my mind. Thank you Tina.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Tina whos dealing with my iva case very helpful and sympathetic to my situation ,made me feel at ease .hopefully my iva will be approved soon as can stop worrying then .would highly recommend clarity insolvency and Tina

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Help with finances

It’s always a bit daunting speaking to someone about you’re financial issues, this company were great, Donald was really helpful, professional and really understanding, I don’t normally do reviews, However they deserve this positive review, 5 stars

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Paul has been brilliant

Paul has been brilliant. He has helped me so much with get this process started to get me back on the right path.

Cant thank paul enough for helping me through all of this.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Paul was great

Paul was great! He explained the whole process and the what I’m eligible for. Whole time was kind and patient with me and took away all my anxiety regarding debt. Great service

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick to respond

Quick to respond. The advisor was just the best. He no only gave me all details but also make sure I understand before to make a choice. I will recommend 110%

15 July 2026
Unprompted review

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