Clarity Insolvency Reviews 

1,940
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally kind, patient, and knowledgeable when calmly guiding individuals through various available choices. Consumers truly appreciate the compassionate, highly supportive, and completely non-judgmental assistance provided throughout the entire journey, which helps greatly reduce stress and anxiety. Some reviewers were not happy with communication difficulties encountered after changing their minds about proceeding with the service. A few people also mentioned experiencing unreturned phone calls, feeling pushed toward options, or having calls disconnected when trying to stop the process.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting professional, compassionate, and... See more

Customer service

People report positive experiences with customer service, praising advisors for being empathetic,... See more

Service

Clients share positive opinions on service, describing it as efficient, trustworthy, and extremely helpful.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Zahid was wonderful. They spent 3 hours messaging with me to go through all my options and helped me decide on the best one for my situation. I feel like a huge weight has been lifted from my shoulde... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more


Company details

  1. Debt relief service
  2. Insolvency service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,940)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tina was absolutely amazing from start…

Tina was absolutely amazing from start to finish. She explained all types of solutions and really listened and understood my situation properly which is why I chose to go with Clarity. I spoke with a few other companies who simply did not feel empathetic or understand my situation. 10/10 would recommend Tina, 5 stars for her brilliant service.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

After months of feeling overwhelmed…

After months of feeling overwhelmed with debts and the associated shame i sent a message to clarityinsolvency asking for support. I spent several hours with Kenan who was kind, calm and reassuring throughout the whole conversation. He never made me feel worse and calmly explained all my options. We still have a way to go but I now have help. A weight has been lifted and I can actually see a future where I can cope with everyday spending and bills. Thank you Kenan 😊

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Junaid

Was brilliant. Talked me through the process and helped with getting me started

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience.

Tina has been amazing, no judgement no questions, listened to everything and gave me the best advice. She has helped me to deal with all my debts and bring it down to one payment a month.
I now feel like a weight has been lifted and no more phone calls from debt collectors.
Again I can not thank Tina enough.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience speaking with Junaid

I had a great experience speaking with the debt consolidation specialist. They were kind, understanding, and explained all of my options clearly without ever making me feel judged or embarrassed. They helped me find the best solution for my situation, and by the end of the call I felt like a huge weight had been lifted off my shoulders. I would highly recommend them to anyone looking to get on top of their debt.

8 July 2026
Unprompted review

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