Clarity Insolvency Reviews 

1,941
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, compassionate, and knowledgeable throughout the entire process. People genuinely appreciate how advisors clearly explain all available options step by step, which helps put anxious and overwhelmed minds at ease during difficult times. Consumers consistently note that every interaction feels personal, patient, and entirely non-judgmental. However, some people mentioned feeling pressured toward specific choices after changing their minds about moving forward, encountering unhelpful communication like having phone calls abruptly ended, or feeling that their initial requirements were completely ignored when being redirected.

What people talk about most

Staff

Customers report deeply satisfying and positive experiences with the staff, frequently highlighting their... See more

Customer service

Clients share positive opinions on customer_service, highlighting supportive and empathetic advisors who... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable, patient, and efficient staff who... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy application process and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt relief service
  2. Insolvency service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,941)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Talking about your finances is never an…

Talking about your finances is never an easy thing, especially when it's not looking so good. Zahid was very helpful, calm, and reassuring through all my issues. Made me feel elevated and that things will be fine. He answered on a Sunday when so many other companies wouldn't. He explained in very good detail every option I had and worked tirelessly to get me to a good state. He was honest and very diligent in his explanations to my situation and offered incredible advice. Many many thanks to Zahid and for Clarity to help me get through all of issues.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Craig was fantastic

Craig help me though everything explained it very well we didn’t even need a phone call as I can’t really do phone calls for reasons.
I would definitely recommend these guys they understand and not judge

6 July 2026
Unprompted review
Rated 5 out of 5 stars

The world needs more people like Kenan.

At first when I called, I was absolutely terrified of My finances. After speaking with Kenan, he was so helpful and so supportive throughout the whole entire process. He told me exactly what to do and how to best approach things. When I didn’t understand something, he re-explained everything into the detail to the point where I couldn’t understand my choices in my options available at the time. I cannot thank him enough for the support that he provided me with today. The world definitely needs more people like him. He was not only professional, but he was patient and very empathetic.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Financial help with Compassion

Being in a situation where you find yourself needing to seek financial advice and help can be a very daunting prospect, however Junaid was extremely helpful and understanding which made my experience a lot easier to cope with.
Junaid’s level of service I cannot fault, he has kept me well informed and easy to contact throughout, and in my opinion a lot of people could learn from his customer service.
If everyone at clarity insolvency shows the same standard as Junaid then I’d highly recommend them if you find yourself in difficult times.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Painless Help with Debt

Really quick and painless help from Junaid. Was nervous and ashamed to go through the process and anxious about it being long and arduous. But with Junaid’s help it was sorted out within the day and was incredibly simple.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Oliver has been an amazing help

Oliver has been an amazing help. He has helped me find a solution for my debts that I have been struggling with for years. I had tried other solutions before but they had not been suitable for. Oliver was extremely friendly, down to earth, reassuring and professional. He has been the best person I have spoken to regarding my debts ever. I enjoyed my time speaking with him. Thanks so much for you help Oliver.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Junaid was amazing from the very 1 st…

Junaid was amazing from the very 1 st moment that I spoke to him , he made it all so easy to understand , he put my mind to rest from the off and assured me that there was help available , he took me through the whole application process all the while his experience and professional knowledge was very apparent , he was also very understanding off our situation
For this I am very gratefull for all his expertise

3 July 2026
Unprompted review
Rated 5 out of 5 stars

A day to remember 🙏

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he answered my questions fully and was sympathetic to the situation I was in after going through everything from 9am until 6.40 pm he had continually worked to make me feel knowledgeable and comfortable with my decision, if you are struggling I recommend 100% you speak to him to help you with your options
Many thanks I’m so grateful

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Good eggs

They were patient and kind all the way through the process, they made sure I understood my options before I signed up for anything. Overall good eggs!

30 June 2026
Unprompted review

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