Clarity Insolvency Reviews 

1,940
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally kind, patient, and knowledgeable when calmly guiding individuals through various available choices. Consumers truly appreciate the compassionate, highly supportive, and completely non-judgmental assistance provided throughout the entire journey, which helps greatly reduce stress and anxiety. Some reviewers were not happy with communication difficulties encountered after changing their minds about proceeding with the service. A few people also mentioned experiencing unreturned phone calls, feeling pushed toward options, or having calls disconnected when trying to stop the process.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting professional, compassionate, and... See more

Customer service

People report positive experiences with customer service, praising advisors for being empathetic,... See more

Service

Clients share positive opinions on service, describing it as efficient, trustworthy, and extremely helpful.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Zahid was wonderful. They spent 3 hours messaging with me to go through all my options and helped me decide on the best one for my situation. I feel like a huge weight has been lifted from my shoulde... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more


Company details

  1. Debt relief service
  2. Insolvency service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,940)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hi I thought Tina my Debt Advisor was…

Hi I thought Tina my Debt Advisor was brillant. She was very understanding and made me feel at ease talking to her , I was dreading making the phone call but was put at ease very quickly . Highly recommend Tina a very polite , friendly advisor . Kim Miles

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Honestly if you need help then reach out to this company

Needed some advice on what I'm going through atm as after bereavement and memtal health issues ive been diagnosed with I'd buried my head thought i couldnt carry on my advisor talked me through everything over two days and helped me reach a decision that was good for me he walked through every single step absolutely amazing man and brilliant company. All I can say is thankyou from bottom of my heart for your empathy and support.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I am incredibly thankful to Robert

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has significantly diminished. I now sleep peacefully, thanks to his influence over the past few years. I extend my gratitude once more to Robert and the entire team, whose assistance whenever I reach out has been invaluable. My deepest respect to all involved. Robert, I wish you all the best in life.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

So amazing grateful to Robert

So amazing grateful to Robert a very kind understanding well best gentleman that guiding me helped me so much for everything that no more stress anyone and Robert is the guy i can said change my life in past few years i have to much stress now i can sleep well .Thank you again Robert and all management customers when I call so much helpful big Respect to all 🙏🏾
Robert wishing you best of everything of your life

10 April 2024
Unprompted review
Rated 5 out of 5 stars

First Class service

Very helpful, professional and courteous. Knowledge was spot on, put me at ease and wanted to help. Can't speak highly enough of Robert and the service received. Highly recommended and you're in safe hands when you work with him. Thank you!

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Well I am so grateful to Robert a very…

Well I am so grateful to Robert a very kind understanding well mannered gentleman that guiding me through the tough conversation .Also to help me get my finances in order,if anyone needs support and guidance .Robert is the guy to go to .Thank you Robert also management should definitely praise him .

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Robert is very helpful

Robert was very understanding and treated me like a human. It's never easy to face your debts. But he made the whole process smooth and I'm looking forward to paying of mine and becoming debt free in the future

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Robert and Rav were really
helpful and understanding.

Details all well explained…. great start

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Robert McDonald the life changer!

I just wanted to thank Robert McDonald for helping me with my poor financial situation this year.
I can honestly say that this is the first Christmas in decades that I have been able to relax going into the new year knowing that I’m in control of my finances and it is all down to Robert!

Thank you Robert you’ve changed my life!

I wish you and all of your colleagues a happy and prosperous new year!

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Robert was an absolute diamond…

Robert was an absolute diamond throughout everything, always going over the information needed and giving the best of advice. Thank you for making my experience so simple, top bloke and top employee. Many thanks David.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Dept help

Robert mcdonald was very helpful helped me sort out my depts with ease explaining everything would highly recommend

15 November 2023
Unprompted review

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