I was able to find a ClarityMD Support person to listen to my problem. (My problem is that I'm getting automatic charges & delivery of product monthly, and am over-supplied by 4 months!) Joan was help... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The kind person (Rosel), whom I never got to talk with but who wrote me back on email, was able to cancel my order and help me with the question of returns. It gave me piece of mind, but took quite so... See more
Company replied
Nicole in customer service was great. Corrected my issue quickly and happily.my first order was for multiple months and when the auto reorder kicked in I still had 4 months supply left, so she fixed m... See more
Responsive to reset password requests, when initial contact made account status provided. This solved the issue without further activity. Response email again confirmed completed cancellation by Iva... See more
Company replied
Company details
Written by the company
ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
Our satisfaction guarantee ✅
90 Day Money Back Guarantee
We're so confident that you'll love our products, that we offer a 90-day money back guarantee - don't love it? It's on us!
Contact info
United States
- +1 (985) 466-7745
- support@claritymd.co
- claritymd.co
4.4
Excellent
667 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Joan was a big help
Joan was a big help. She got my account all straightened out.
I'm not in favor of being automatically signed up for a subscription without my consent. Seems deceptive to me.
But Joan was great
30 July 2026
Unprompted review
Reply from ClarityMD
Hi Virginia,
Thank you for taking the time to share this. We're glad Joan got your account straightened out for you. We also hear your concern about the subscription sign-up, and that's fair feedback we're taking seriously. You should always know exactly what you're agreeing to, and we're glad Joan could set things right. We'll be sure she hears your kind words, and we're here anytime you need us.
Really helped me
Joan really helped me out.
I had made a mistake on my order.
I am not used to using a computer to order things and made a horrible mistake on ordering.
She helped me rectify the problem immediately
I am so grateful.
That spoke volumes about the integrity of this company
29 July 2026
Unprompted review
Reply from ClarityMD
Hi Ellen,
Thank you for such a kind review. We're glad Joan could step in and fix the ordering mistake for you right away. These things happen, and we're always happy to help sort them out. We'll be sure she hears every word of this. We appreciate you, and we're here whenever you need us.
Grace was EXCELLENT
Grace was extremely helpful. Compared to reps from other companies, her professionalism leaves them behind in the dust. She ALWAYS replied to my messages in a very timely manner. This world of insanity needs more knowledgeable and courteous people like Grace.
30 July 2026
Unprompted review
Reply from ClarityMD
Hi Linda,
Thank you for such a kind review. We're glad Grace was so helpful and quick to reply, and that her professionalism stood out to you. Knowledgeable and courteous is exactly who she is, and we're lucky to have her. We'll be sure she hears every word of this. We appreciate you, and we're here whenever you need us.
I want to cancel my subscription and…
I want to cancel my subscription and cancel any and all future orders. I’ve emailed several times with no response.
30 July 2026
Unprompted review
Reply from ClarityMD
Hi Elaine,
Thank you for reaching out, and we're sorry your emails haven't been answered. That's not the experience we want you to have, and we'd like to fix this quickly. We've sent a request for a bit more information so we can find your account and take care of the cancellation for you, and you're welcome to email us directly at support@claritymd.co as well. Once we have your details, we'll cancel the subscription and stop any future orders right away. We'd really like the chance to make this right.
Reply from ClarityMD
Hi Robert,
Thank you for this. We're glad Clyde was great to work with and that you're enjoying the product too. We'll be sure to pass your kind words along to him, and we're here whenever you need us.
Sanie Joy help me very well
Sanie Joy help me very well, need to change when product came.
29 July 2026
Unprompted review
Reply from ClarityMD
Hi Pamela,
Thank you for taking the time to share this. We're glad Sanie Joy could help you out and get things adjusted for you. That's exactly what she's here for. We'll be sure she hears your thanks, and we're here anytime you need us.
The experience was ok
The experience was ok, took forever to get my order. Thank you Elouisa for your help!
9 July 2026
Unprompted review
Reply from ClarityMD
Hi Cheryl,
Thank you for sharing this, and we're glad Elouisa was there to help. We're sorry the order took longer than it should have to reach you. That's fair feedback, and we want your next one to move much faster. Please reach out anytime if we can help with anything, and we'll be sure to pass your thanks along to Elouisa.
Professional and courteous service…
Reyna handled my customer service experience with professional ease. Thank you Reyna!
29 July 2026
Unprompted review
Reply from ClarityMD
Hi Sue,
Thank you for this. We're glad Reyna handled your experience with such professional ease. That's exactly the care we want you to feel. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Elouisa is the best customer support…
Elouisa is the best customer support ever. I didn't receive part of my order and she got immediately on it. It's otw!
28 July 2026
Unprompted review
Reply from ClarityMD
Hi Sabrina,
Thank you for such a kind review. We're glad Elouisa jumped on the missing part of your order right away and got it on its way to you. That's just how it should be. We'll be sure she hears your thanks, and we're here if you need anything else once it arrives.
I had a problem with my order
I had a problem with my order. I contacted customer service and had the pleasure of connecting with Sanie Joy thru email. Even while emailing I felt confident in the service she provided. She kept me updated while she resolved the problem. That means a great deal to me because that encourages me to make another order in the future.
29 July 2026
Unprompted review
Reply from ClarityMD
Hi Deborah,
Thank you for taking the time to share this. We're glad Sanie Joy kept you updated and resolved the problem, and that you felt confident in her the whole way through, even over email. That means a lot to us. We look forward to taking care of you again, and we'll be sure she hears your kind words.
Eunice helped me out inn all different…
Eunice helped me out inn all different ways it was my
Pleasure to work with Eunice very very helpful and respectful thank you EUNICE.
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Kathleen,
Thank you for this. We're glad Eunice could help you out in so many ways and that it was a pleasure working with her. Helpful and respectful is exactly who she is. We'll be sure she hears your kind words, and we're here whenever you need us.
Great Customer Service by Grace
I have not yet received my order, but Grace was very helpful in resolving a shipping issue. I am looking forward to starting the supplement!
29 July 2026
Unprompted review
Reply from ClarityMD
Hi there,
Thank you for taking the time to share this. We're glad Grace could sort out the shipping issue for you, and we hope your order reaches you soon. You'll be starting shortly, so give it some time, and we're always here if any questions come up along the way. We'll be sure to pass your kind words along to Grace.
My experience was made great by the…
My experience was made great by the person who handled my request. Ivane dealt with my request expeditiously and competently. Although we corresponded through email, I could sense a genuine willingness to help and a friendly manner.
28 July 2026
Unprompted review
Reply from ClarityMD
Hi Deborah,
Thank you for taking the time to share this. We're glad Ivane handled your request quickly and that his genuine willingness to help came through, even over email. That's exactly the care we want you to feel. We'll be sure to pass your kind words along to him, and we're here whenever you need us.
CLYDE provided Excellent SERVICE
CLYDE is the first positive interaction I have had with ClarityMD.
Thank you CLYDE for allowing me to feel good about canceling my subscription.
I truly appreciate the excellent Customer Service that YOU provided to me!
28 July 2026
Unprompted review
Reply from ClarityMD
Hi Cynthia,
Thank you for this. We're glad Clyde made your experience a positive one and helped you feel good about your decision. That's just how it should be. We'll be sure he hears your kind words, and we're here anytime you need us.
Prompt customer service.
I needed to alter my subscription and Kel assisted me right away and accomplished exactly what I wanted, the customer service was outstanding, thank you. Anthony E.
28 July 2026
Unprompted review
Reply from ClarityMD
Hi Anthony,
Thank you for taking the time to share this. We're glad Kel jumped in right away and got your subscription changed exactly the way you wanted. Quick and easy is what we aim for. We'll be sure to pass your thanks along to Kel, and we're here whenever you need us.
I purchased a different brand of astroxanthin which did not work.
I purchased a different brand of Astrozanthin and found out they were a fake brand and took them for a couple of months and saw no results.
ClarityMD was a reputable brand with actual 12 mg per pill that is recommended for good results.
I m the first 2 weeks of taking the ClarityMD brand my brain fog has improved immensely as is my skin.
I had made some errors in my orders and Grace responded to my request to resolve the charges and canceled my auto ship that I noticed after the fact.
16 June 2026
Unprompted review
Reply from ClarityMD
Hi Brenda,
Thank you for such a thoughtful review. We're glad Grace could sort out the order errors and cancel the auto ship you'd spotted after the fact. Catching those things and making them right is exactly what she's here for. We'll be sure she hears your kind words, and we're here whenever you need us.
The kind person (Rosel)
The kind person (Rosel), whom I never got to talk with but who wrote me back on email, was able to cancel my order and help me with the question of returns. It gave me piece of mind, but took quite some time hearing from anyone at this company, all Ai only.
23 July 2026
Unprompted review
Reply from ClarityMD
Hi Babette,
Thank you for taking the time to share this. We're glad Rosel could cancel your order and help with your return questions, and that it gave you some peace of mind. We hear you on the wait to reach someone, and that's fair feedback we're taking to heart. A real person is always here for you, so please reach out anytime and we'll be glad to help. We'll be sure to pass your kind words along to Rosel.
Responsive to all requests
Responsive to reset password requests, when initial contact made account status provided. This solved the issue without further activity. Response email again confirmed completed cancellation by Ivan. Thank you for a good experience
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Lisa,
Thank you for taking the time to share this. We're glad Ivan was responsive throughout, gave you your account status right away, and confirmed the cancellation by email so nothing was left uncertain. That's exactly how we want it to go. We'll be sure to pass your kind words along to him, and we're here whenever you need us.
It’s refreshing to have such prompt and…
It’s refreshing to have such prompt and satisfying customer service. Mary responded in very short time to my email asking to pause my subscription. It was taken care of immediately and with supportive words. Thank you
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Shellan,
Thank you for taking the time to share this. We're glad Mary responded quickly to pause your subscription and made the whole thing feel easy and supportive. That's just how it should be. We'll be sure she hears your thanks, and we're here anytime you need us.
Support at Clarity MD was quick and…
Support at Clarity MD was quick and helpful, thank you Wenie
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Dave,
Thank you for this. We're glad Wenie was quick and helpful when you reached out. That's exactly what we aim for. We'll be sure to pass your thanks along to her, and we're here whenever you need us.
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