I was able to find a ClarityMD Support person to listen to my problem. (My problem is that I'm getting automatic charges & delivery of product monthly, and am over-supplied by 4 months!) Joan was help... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The kind person (Rosel), whom I never got to talk with but who wrote me back on email, was able to cancel my order and help me with the question of returns. It gave me piece of mind, but took quite so... See more
Company replied
Nicole in customer service was great. Corrected my issue quickly and happily.my first order was for multiple months and when the auto reorder kicked in I still had 4 months supply left, so she fixed m... See more
Responsive to reset password requests, when initial contact made account status provided. This solved the issue without further activity. Response email again confirmed completed cancellation by Iva... See more
Company replied
Company details
Written by the company
ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
Our satisfaction guarantee ✅
90 Day Money Back Guarantee
We're so confident that you'll love our products, that we offer a 90-day money back guarantee - don't love it? It's on us!
Contact info
United States
- +1 (985) 466-7745
- support@claritymd.co
- claritymd.co
4.4
Excellent
669 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s refreshing to have such prompt and…
It’s refreshing to have such prompt and satisfying customer service. Mary responded in very short time to my email asking to pause my subscription. It was taken care of immediately and with supportive words. Thank you
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Shellan,
Thank you for taking the time to share this. We're glad Mary responded quickly to pause your subscription and made the whole thing feel easy and supportive. That's just how it should be. We'll be sure she hears your thanks, and we're here anytime you need us.
Support at Clarity MD was quick and…
Support at Clarity MD was quick and helpful, thank you Wenie
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Dave,
Thank you for this. We're glad Wenie was quick and helpful when you reached out. That's exactly what we aim for. We'll be sure to pass your thanks along to her, and we're here whenever you need us.
I needed help with my subscription and…
I needed help with my subscription and Nicole was very prompt to respond and very helpful resolving my issue.
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Dawn,
Thank you for taking the time to share this. We're glad Nicole responded promptly and got your subscription issue sorted out. We'll be sure she hears your kind words, and we're here anytime you need us.
Nicole answered my email promptly
Nicole answered my email promptly, offered options then quickly solved my issue.
25 July 2026
Unprompted review
Reply from ClarityMD
Hi Lorinda,
Thank you for this. We're glad Nicole got back to you promptly, walked you through your options, and solved your issue quickly. That's just how it should go. We'll be sure to pass your thanks along to her, and we're here whenever you need us.
Thank you
Joan was very knowledgeable and helpful in assisting me in canceling my subscription. I like the product but didn’t realize u signed up for a subscription.
28 July 2026
Unprompted review
Reply from ClarityMD
Hi Ellen,
Thank you for taking the time to share this. We're glad Joan could help you cancel the subscription, and we're sorry the sign-up wasn't clear to you at the time. We'll be sure she hears your kind words. We appreciate you, and we're here whenever you need us.
A commendable job
Methceil was very helpful in getting the matter resolved.
26 July 2026
Unprompted review
Reply from ClarityMD
Hi James,
Thank you for this. We're glad Methceil could get the matter resolved for you. That's exactly what we're here for. We'll be sure to pass your kind words along to her, and we're here anytime you need us.
Wenie made it easier to reorder with…
Wenie made it easier to reorder with pausing my subscription until I'm ready to order again. And she answered all of my questions.
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Mary,
Thank you for taking the time to share this. We're glad Wenie made reordering simple and paused your subscription until you're ready, all while answering your questions. That's exactly how we want it to feel. We'll be sure she hears your thanks, and we're here whenever you need us.
I just received it
I just received it. I’m looking forward to seeing positive results.
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Sue,
Thank you for this, and welcome. We're glad your order has arrived and you're ready to get started. You've only just received it, so give it some time, and we're always here if any questions come up along the way.
Nicole returned my email promptly and…
Nicole returned my email promptly and took care of my question. Their support services are very good
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Beverly,
Thank you for this. We're glad Nicole got back to you promptly and took care of your question. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Reply from ClarityMD
Hi Cynthia,
Thank you for taking the time to share this. We're glad we could get you the instructions to update your address quickly. If anything else comes up along the way, just reach out and we'll be happy to help.
I just received the product
I just received the product, but the usage is simple but honestly, I can't say what effects are happening. The buying process was simple, and the product arrived pretty quick. I was made aware of all shipping status until arrival.
24 July 2026
Unprompted review
Reply from ClarityMD
Hi Michael,
Thank you for taking the time to share this. We're glad the buying process was simple, the product arrived quickly, and you were kept in the loop on shipping the whole way. You've only just received it, so give it some time, and we're always here if any questions come up along the way.
I have been enjoying the Astaxanthin
I have been enjoying the Astaxanthin! And when I needed to slow down delivery since I wasn’t taking it as faithfully and had a surplus, Grace, from the support team was so gracious in the responses to put off my deliveries for a couple of months. Thank you, Grace!! I appreciate your help with this!
26 July 2026
Unprompted review
Reply from ClarityMD
Hi Susie,
Thank you for this. We're glad our support team could space out your deliveries so you're not left with a surplus. Adjusting the schedule to fit you is exactly what we're here for. We'll be sure the team hears your kind words, and we're here whenever you need us.
Great Service - Highly Recommend
Contacted ClarityMD and had a fantastic experience dealing with NICOLE. Nicole provide prompt response and great care when working with me. I would highly recommend this company for its outstanding customer service.
27 July 2026
Unprompted review
Reply from ClarityMD
Hi there,
Thank you for the recommendation, it means a lot. We're glad Nicole gave you prompt responses and real care throughout. That's exactly the experience we want for you. We'll be sure to pass your kind words along to her, and we're here anytime you need us.
Had a misunderstanding with my order…
Had a misunderstanding with my order and was quickly resolved.
26 July 2026
Unprompted review
Reply from ClarityMD
Hi Kathi,
Thank you for this. We're glad the mix-up with your order got sorted out quickly for you. That's exactly how we like it to go. We appreciate you taking the time to share it, and we're here whenever you need us.
Great product
I have been ordering this product for months and it's working out really well. I feel so much healthier with all the benefits.
27 July 2026
Unprompted review
Reply from ClarityMD
Hi Faith,
Thank you for this, and for sticking with us these past months. We're glad the product has been working out well for you. We appreciate you being with us, and we're here anytime you need anything.
Methceil was very helpful with my…
Methceil was very helpful with my confusion on automatic renewals. My original purchase was buy 3 get 2 free, plus I also chose an upsale, so, I was not wanting monthly renewals because that would be too many on hand. Methceil moved my next delivery out 6 months, at which time she’ll move the renewal schedule back to every 3
months. Thanks, again, Methceil!!
25 July 2026
Unprompted review
Reply from ClarityMD
Hi Sheryl,
Thank you for taking the time to share this. We're glad Methceil could clear up the renewal confusion and space out your deliveries so you're not left with more than you need. Adjusting the schedule to fit you is exactly what we're here for. We'll be sure she hears your thanks.
Grace was very helpful in explaining…
Grace was very helpful in explaining about my purchase good customer service.
26 July 2026
Unprompted review
Reply from ClarityMD
Hi Dawn,
Thank you for this. We're glad Grace could explain everything about your purchase and make it clear for you. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Nicole was very pleasant to deal with…
Nicole was very pleasant to deal with and informative re what my options are. She then followed up. Great representative of your company!!!
26 July 2026
Unprompted review
Reply from ClarityMD
Hi Jane,
Thank you for this. We're glad Nicole was pleasant and clear about your options, and that she followed up with you too. That extra bit of care is exactly who she is. We'll be sure she hears your kind words, and we're here whenever you need us.
It was a quick response time
It was a quick response time. Great company Wenie was very helpful & explained the solution well. Satisfied Customer.
25 July 2026
Unprompted review
Reply from ClarityMD
Hi there,
Thank you for taking the time to share this. We're glad Wenie got back to you quickly and explained the solution clearly. A satisfied customer is exactly what we aim for. We'll make sure she hears your thanks, and we're here anytime you need us.
Clyde was very helpful in resolving my…
Clyde was very helpful in resolving my account problem!
25 July 2026
Unprompted review
Reply from ClarityMD
Hi Marilyn,
Thank you for this. We're glad Clyde could sort out your account problem for you. That's exactly what he's here for. We'll be sure to pass your kind words along to him, and we're here whenever you need us.
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