Clarity Umbrella Ltd Reviews 

70
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Marie is fantastic, she's not only a true professional but also very knowledgeable. My old umbrella decided to wind down hence I was without an umbrella company. Panic stations as I was owed 10 wee... See more

Rated 5 out of 5 stars

Clarity are the friendliest, most down to earth umbrella company I've come across by far. They treated me like a human being rather than a number, really looked after me and were always there to answ... See more

Rated 5 out of 5 stars

Lucy and Clarity staff were professional and personable. Nothing was too much trouble. My salary was paid 'super-quick'. Over 4 years there was never a problem with my payslip. I left reluctantly due... See more

Rated 5 out of 5 stars

Super clear comms, friendly, approachable and efficient at all times. Always paid on time and could always answer my questions (no matter how dumb they were). Gutted that I can’t continue with the... See more

Company details

  1. Payroll Service Provider

Written by the company

Clarity Umbrella Ltd offers UK contractors, deemed inside IR35 or those who don’t wish to operate their own Ltd Company, the ability to be paid via an umbrella company through PAYE. Our team has one vision in mind for the business; To provide the best customer service for all clients; employees or agencies / end clients. At the end of the day we are handling your finances; So we know how important umbrella employment is to everyone involved in the chain. We will ensure great communications. We will be efficient in our workings. And we will deliver compliance at every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

70 reviews

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4.9

All reviews

(70)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

The best umbrella company out there

I've used Clarity Umbrella for the past year, recommended to me by several colleagues, and I was amazed at how good they are. The onboarding was swift and easy. There has never been a time I've not been able to speak to anyone. They are always on top of things. I've tried to get my new employer to use Clarity which they are considering. Would highly recommend them.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Clarity Umbrella have been very good

Clarity Umbrella have been an extremely professional umbrella company, provided a great smooth service and been pro-active when I have been tardy with my paperwork. I have no hesitation in recommending them.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional & outstanding Integrity

I have enjoyed Lucy and her Clarity Umbrella teams skills for over 4 years now and they provide nothing but a prompt , efficient and a rare care in customer employment service. It’s refreshing to know your technical ‘employer’ is as reassuringly reliable in contrast to the contracts I often have to provide services to.

Thank you

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I have been with Clarity for the past…

I have been with Clarity for the past 2+ years and they deserve the 5 stars for the professional way they have conducted business, any problems have always been sorted in a friendly and corteous manner. I would highly recommend them to anyone looking for an Umbrella company.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Clarity Umbrella are excellent

Have worked through Clarity Umbrella on an inside-ir35 contract for the last 3 years, and my experience of Lucy and her team has been excellent. Very efficient service and great communication (at all hours). They totally deserve all the awards they keep winning.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

After the shock of being declared inside IR 35, I found it very difficult to talk to an agency / umbrella group who gave anything like clear and concise information.
Clarity was the opposite and gave me a clear understanding of what it meant to work through an umbrella group.
Since joining them I have found them to be professional honest and friendly. I have had no issues and would be happy to recommend them. They have been a pleasure to work with.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Happy

Felt really well looked after during the 2 years with Clarity.

It will be my 1st port of call going forward.

Thanks again.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

Faultless. Always quick to respond to emails and just a friction-free experience all round. I wouldn't use any other umbrella now.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

An excellent, dependable, trustworthy and professional service. A really pleasant team, too. After lots of large and small Umbrellas and problems with all, this company is a breath of fresh air. Highly recommended.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Clarity are truly a transparent company…

Clarity are truly a transparent company and using their services has made working inside IR35 as a contractor super easy. If I ever need to make use of an umbrella company again I would not hesitate to give them a call - absolutely excellent!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had recently retired then was asked to undertake a short contact and despite having previous experience on being self employed I had never used an umbrella company. I reached out to a couple of companies that I had seen some other use and from the initial engagement Clarity stood out from the rest, they were professional, happy to answer any questions that I had prior to commencing any formal engagement with them. Lucy and her team were always responsive and professional in their engagement, even reaching out to me when I had not logged any time sheets for a few weeks to check I was ok....above and beyond... I would not hesitate to use their services if needed and would recommend to anyone who is looking for an umbrella company.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Great umbrella!

Was a pleasure to work with (for?) them, took the headache out of getting paid under multiple contracts. Easy to submit expenses, simple to use website and the docs needed where always there without having to chase them. If I ever got back into contracting and needed an umbrella wouldn't hesitate to use them!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Fully recommend

Fully recommend. From sign up to receiving payments there were no issues. Lucy, Marie and the team were brilliant. Over 3 years and not a single issue, very impressive.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Clarity - 5* service

All my dealings with Clarity have been first class, not only do I strongly recommend them I will definitely use them again.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Clarity Umbrella are the best firm I have worked with

I'd been a contractor for 20+ years, both limited and umbrella. Went permanent and then due to unforseen circumstances needed to take a contract again at short notice.
Clarity Umbrella are the best firm I have worked with. Everyone is knowledgeable, helpful and efficient.
They have been fabulous in all my dealings and I will happily use them again.

28 February 2025
Unprompted review

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