Clarity Umbrella Ltd Reviews 

70
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Marie is fantastic, she's not only a true professional but also very knowledgeable. My old umbrella decided to wind down hence I was without an umbrella company. Panic stations as I was owed 10 wee... See more

Rated 5 out of 5 stars

Clarity are the friendliest, most down to earth umbrella company I've come across by far. They treated me like a human being rather than a number, really looked after me and were always there to answ... See more

Rated 5 out of 5 stars

Lucy and Clarity staff were professional and personable. Nothing was too much trouble. My salary was paid 'super-quick'. Over 4 years there was never a problem with my payslip. I left reluctantly due... See more

Rated 5 out of 5 stars

Super clear comms, friendly, approachable and efficient at all times. Always paid on time and could always answer my questions (no matter how dumb they were). Gutted that I can’t continue with the... See more

Company details

  1. Payroll Service Provider

Written by the company

Clarity Umbrella Ltd offers UK contractors, deemed inside IR35 or those who don’t wish to operate their own Ltd Company, the ability to be paid via an umbrella company through PAYE. Our team has one vision in mind for the business; To provide the best customer service for all clients; employees or agencies / end clients. At the end of the day we are handling your finances; So we know how important umbrella employment is to everyone involved in the chain. We will ensure great communications. We will be efficient in our workings. And we will deliver compliance at every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

70 reviews

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4.9

All reviews

(70)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome Umbrella gig

Been with these guys nearly 3 years. Very friendly and professional team, good online portal and reasonable fees. They never skipped a beat. My account manager Marie is a star ❤

8 February 2025
Unprompted review
Rated 5 out of 5 stars

The best among the rest

Being a serial contractor for many years and having used Umbrella companies due to IR35, I must confess my experience with Clarity Umbrella has been exceptionally brilliant from the very first call, email, etc. They are always available at my beck and call, ready to help dissolve any doubt or hard question I might have had. Special shout out to Jane M, you are a rare gem in a haystack and I appreciate your help thus far. To Lucy S, thanks for creating a company whose client is at the forefront of their service delivery. Wishing you guys more glorious years in prosperity because it ain't easy.
To anyone reading this review and you're looking for a good reputable Umbrella company, pls look no further because CU got you anytime and any day!!!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Great professional Umbrella

I've been a contractor for too many years, and with the hell of the ill thought out and introduced IR35, umbrella's are now a must. Clarity are both professional as well as friendly, it is only a change in circumstances that sees me leave them. They always respond promptly and fully to any questions or issues (not that many have arisen!). Tools all work perfectly and payments always on time. Thank You!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

From the very beginning to the end, Clarity have been extremely helpful to address any concerns and questions that I had. No matter who you deal with, they always provide a top class service. Highly recommended.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience—A Game-Changer for Contractors!

I have been engaged with Clarity Umbrella Ltd for over three years, and their services have consistently surpassed my expectations. They efficiently manage various aspects including payroll administration, client support, and the onboarding process for B2B contracts, which significantly streamlines my professional interactions with agencies and end clients.

The customer service team merits particular commendation. Their responsiveness, patience, and efficiency in addressing queries or resolving issues have been invaluable. Furthermore, I appreciate their commitment to transparency—the payroll process is efficient and punctual, with payslips providing a comprehensive and clear breakdown, eliminating any potential ambiguities. Given my personal responsibility for tax matters, this level of transparency provides significant reassurance.

While I have experience with other umbrella companies, none have matched the level of professionalism and support that Clarity offers. They have demonstrated their dedication to providing comprehensive services tailored to contractors' needs, even assisting me in establishing a Self-Invested Personal Pension (SIPP).

In conclusion, Clarity has been instrumental in enhancing my contracting career, and I would strongly recommend their services to any contractor seeking a dependable and proactive umbrella company.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy, efficient and helpful!

I was with Clarity for a prior engagement. Really can't fault them. Super helpful, very easy setup, always reliable and responsive. I wouldn't hesitate to use them again were I to need a UK umbrella company.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

If you’re looking for a Prompt & transparent umbrella company, look no further

I’ve been thoroughly impressed with Clarity Umbrella’s service. They are prompt, transparent, and highly efficient in handling my needs. Their courteous and sincere approach has made every interaction seamless. It’s clear they are dedicated to providing top-notch support, and their prompt responses make them stand out. I highly recommend Clarity Umbrella for their professionalism and reliability.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent highly recommend

Excellent highly recommend. Personable honest efficient service. Always on time and always happy to help.

15 October 2024
Unprompted review
Clarity Umbrella Ltd logo

Reply from Clarity Umbrella Ltd

Thank you so much!

Rated 5 out of 5 stars

The best umbrella company I worked with

I've been a contractor for quite a few years and I have to say that Clarity Umbrella is the best thing to come my way and save me from the annoyance hell that is working inside IR35. From the first email I wrote, through every step, everything was absolutely perfect. Quick and on the point replies, detailed explanations, every tool working properly, absolutely lovely people to work with. Thank You!

10 October 2024
Unprompted review
Clarity Umbrella Ltd logo

Reply from Clarity Umbrella Ltd

So kind of you Justin - thank you so much for the kind words!

Rated 5 out of 5 stars

Professional Umbrella company

This was my first inside IR35 assignment so was hesitant about engaging an umbrella company. My accountant recommended Clarity and they have been great. Prompt payment, quick responses to queries and professional paperwork and processes.

13 September 2024
Unprompted review
Clarity Umbrella Ltd logo

Reply from Clarity Umbrella Ltd

It's been a pleasure Ali! Thank you!

Rated 5 out of 5 stars

Clarity Umbrella was a breeze to work…

Clarity Umbrella was a breeze to work with. The team is very responsive in answering queries and were on top of the processes, e.g. invoices, payments and payslips. I recommend them to anyone considering an umbrella company.

6 September 2024
Unprompted review
Clarity Umbrella Ltd logo

Reply from Clarity Umbrella Ltd

Thank you so much, it has been our pleasure!

Rated 5 out of 5 stars

The gold standard in an Umbrella Company....

Can not recommend these lovely people enough. After working for years as a contractor through my Ltd company, I was very apprehensive about making the switch to an umbrella company employee. Clarity Umbrella made the whole on boarding process very easy and problem free. Their service, compliance standards and knowledge of the industry is second to none and I will be very sad to leave Lucy, Marie and co. after my three years here. There really is only one Umbrella company that you need to use..... Thank you to everybody!

8 August 2024
Unprompted review
Clarity Umbrella Ltd logo

Reply from Clarity Umbrella Ltd

It has been a pleasure having you onboard, so sorry to see you go!

Rated 5 out of 5 stars

Highly recommend

We recommend Clarity Umbrella to all our contractors. What we and the contractors who work through them enjoy is the very personal service we receive. They know who we are, we know who to contact there, we know that they will provide the best service to all parties. Their compliance is impeccable, too. Highly recommend.

7 March 2024
Unprompted review
Clarity Umbrella Ltd logo

Reply from Clarity Umbrella Ltd

Thank you so much for your kind words!

Rated 5 out of 5 stars

Trouble Free Experience From Start To Finish

I used Clarity Umbrella for a number of assignments and I found them to be excellent.

Always receiving prompt replies to emails, never received a late payment with the whole process being hassle free from start to finish.

If I ever need to use an Umbrella company again then I'd look no further than Clarity Umbrella. Thanks for the great service

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Top Service!!

I have been with Clarity for almost 3 years and I am very impressed by their excellent service throughout. Top service from Lucy, Daniela and the rest of the team. They always answered my queries promptly and professionally. There is no hassle with this umbrella company and they take good care of everything. I always received my salary on time and was able to make salary sacrifice into pension. I highly recommend Clarity if you need a professional stress-free service!

25 July 2024
Unprompted review
Rated 5 out of 5 stars

The only brolly I would use

I used Clarity for almost three years for an inside IR35 role and honesty couldn't fault the service. Paid on time every month and was able to salary sacrifice into the pension. Any queries were answered quickly, more often than not the same day. It was such a stress free experience for the duration of my contract & I'd 100% recommend to anyone.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Clarity were superb and professional

Clarity were superb and professional in every way. Not only managing the contracts that I had, but also providing great advice on a number of questions I had. I would quite happily use them again and will do so if the occasion arises.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Flawless service

I’ve been with Clarity for 2.5 years and counting, and their service has been flawless. Always paid on time, they always respond to messages the same day, providing clear and informative answers to any questions I have. The fact that I rarely need to contact them demonstrates how good they are. I was nervous about working under an umbrella because of the bad reputation many have, but with Clarity I know I don’t need to worry.

13 July 2024
Unprompted review

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