Clarity Umbrella Ltd Reviews 

70
•
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Marie is fantastic, she's not only a true professional but also very knowledgeable. My old umbrella decided to wind down hence I was without an umbrella company. Panic stations as I was owed 10 wee... See more

Rated 5 out of 5 stars

Clarity are the friendliest, most down to earth umbrella company I've come across by far. They treated me like a human being rather than a number, really looked after me and were always there to answ... See more

Rated 5 out of 5 stars

Lucy and Clarity staff were professional and personable. Nothing was too much trouble. My salary was paid 'super-quick'. Over 4 years there was never a problem with my payslip. I left reluctantly due... See more

Rated 5 out of 5 stars

Super clear comms, friendly, approachable and efficient at all times. Always paid on time and could always answer my questions (no matter how dumb they were). Gutted that I can’t continue with the... See more

Company details

  1. Payroll Service Provider

Written by the company

Clarity Umbrella Ltd offers UK contractors, deemed inside IR35 or those who don’t wish to operate their own Ltd Company, the ability to be paid via an umbrella company through PAYE. Our team has one vision in mind for the business; To provide the best customer service for all clients; employees or agencies / end clients. At the end of the day we are handling your finances; So we know how important umbrella employment is to everyone involved in the chain. We will ensure great communications. We will be efficient in our workings. And we will deliver compliance at every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

70 reviews

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4.9

All reviews

(70)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

2 years in and no complaints

I have used Clarity for 2 years now. Queries were very quickly sorted when I first joined, all the team are helpful but, to be honest, their process works so well that there is little need to contact on a regular basis. Payment is prompt and payslips are easier to understand than with umbrellas I have used in the past. I usually recommend Clarity to anyone looking to use umbrella services.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

The Umbrella Company you’re looking for

I used Clarity for a 6 month engagement in 2021 and had no hesitation in returning recently when I needed an umbrella again. They are excellent in every way. What you get with Clarity is Lucy Smith, a prominent and respected figure in the industry and her small team, dedicated to making the umbrella process transparent and straightforward. Communication is easy, immediate and personal. Onboarding and ongoing support is fantastic. Nothing is too much trouble. Clarity is a small gem that stands out in the murky world of umbrella companies.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

5* Umbrella Payroll company

One of the most professional companies I have ever come across. Always available and always willing to help. I can no recommend Clarity highly enough.

Lucy's knowledge of the industry and passion for it is infective. One of the best Umbrella payroll companies about.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Clarity are by far the best umbrella company I've used. I always get a same day response to every query I've had, payments are always prompt and all of the team are lovely to deal with. Lucy the director exemplifies excellence, and it's clear why Clarity has earned such a stellar reputation in the industry.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Best UK Payroll company

I worked via Clarity Umbrella for 3 months and was very pleased with their professionalism. When there was an issue with a salary-sacrifice pension payment, the response was immediate and all resolved within 24 hours. Mostly, this seems to be down to their director, Lucy Smith, who is brilliant and over any issue immediately.

9 July 2023
Unprompted review
Rated 5 out of 5 stars

Best in class

There is a sea of these companies out there but Clarity stand out. Go onto forums and check for yourself and you will see that they are highly rated and most importantly reliable. It's a professional, reactive service which I only wish I could find in other sectors. Highly recommend.

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Very professional company

Very professional company. Able to receive payments in Euros.

I have found every interaction to be professional, courteous, and stress free.

I would highly recommend you consider them if in need of umbrella employer.

27 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic umbrella company!

I have used Clarity for months now and I am very satisfied with the high level of service. Lucy, the owner, is very helpful and swiftly deals with any questions one may have, as well as being a recognized expert in the umbrella arena. The onboarding process is seamless and all the HR documentation has been correctly issued at every payment. What's more, they are FCSA-recognized, which gives extra peace of mind regarding compliance with all existing rules. I would definitely recommend Clarity to anyone looking for a top-notch umbrella company!

16 August 2021
Unprompted review

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