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Clark & Rose (Removals) Limited Reviews 

1,124
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, punctuality, and respectful handling of belongings, often going the extra mile to provide exemplary service. Many highlight the efficiency and carefulness of the moving teams, ensuring items arrived in good condition and making the entire process stress-free. People also frequently noted the excellent communication from both office and moving staff, keeping them well-informed and making interactions smooth and reassuring throughout their move. However, some customers also noted occasional issues with timing and logistics. A few people experienced delays, such as teams arriving later than scheduled or issues with vehicle capacity leading to extended delivery times for some items.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting its excellence from start to... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the proactive communication and... See more

Product

People report ambiguous experiences with the product, with some customers praising the professional packing... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpful, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2 weeks ago we used Clark & Rose to move us. Brandon, his team, Joe, Tyler and Oliver were just brilliant (Thanks chaps!) They worked incredibly hard from start to finish over 3 days and treated our... See more

Rated 5 out of 5 stars

Nothing too much trouble! Moving out and moving in were trouble free. The team worked methodically, checking with us at each stage. Everything was completed quickly and smoothly and we never felt... See more

Rated 5 out of 5 stars

Moved our household from Aberdeen to Switzerland. Communication was great. Prompt responses to questions & problems dealt with quickly. Packers were efficient & very careful. At the other end the staf... See more

Rated 5 out of 5 stars

The Clark and Rose team were really excellent - from the planning stage, the actual move days, and the post-move collection of boxes. The move itself was quite challenging, lots of indoor and outdoor... See more


Company details

  1. #11 of 38 best companies in Removals Service

About Clark & Rose (Removals) Limited

Written by the company

Get a quote online budget Contact us
Who are Clark & Rose?

Clark & Rose is a leading removal and storage company within the UK, carrying out local, national, European and international moving. Alongside that, we provide safe, secure storage facilities either for short-term storage between home or longer-term storage, for example while posted abroad. We have a network of branches from Aberdeen in the North to London in the South, all linked by a state-of-the-art IT system to maximise efficiency and communication.

Why trust Clark & Rose to handle your move?

Established in 1906, we have a wealth of experience and expertise built up over that time. We believe that our experience and unrivalled planning are the keys to providing a successful and stress free move.

When it comes to organising a successful, trouble-free removal, we consider our staff and their combined experience to be one of our greatest assets. Whether you are moving around the corner, or across the ocean, we ensure the whole operation runs smoothly and with minimum stress.

We are also long-standing members of the British Association of Removers (BAR) and their prestigious overseas group for international moving. We abide by their Code of Practice approved by the Trading Standards Institute, meaning you receive the best service and level of reassurance.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,124)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish. Clear quotation, knowledgeable, super professional and highly accommodating.
We were moving out of a large house over 2 days and I was quite honestly astonished at how smoothly and easily it went. Top marks to Dale who led the team over both days. We have moved. 8 times now using other well known companies Clark and Rose have without any doubt been the ABSOLUTE BEST. Can’t thank you all enough.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Stirling team - fantastic!

Clark and Rose made a horribly stressful house move manageable. Our money transfers didn't happen in time, on move in day, so everything was delayed by 3 days. Andrew and the team managed the logistics, the heavy lifting and the emotional support perfectly. They're not the cheapest option but worth every penny!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Clark & Rose Have All the Right Moves

From my first telephone call with Veronica on 24th July through to saying thanks and goodbye to Steve and Scott on completion of my house move on 21st August my experience of Clark & Rose has been first class.
Between these dates Scott Middleton persevered to carry out the video survey (despite me having IT problems) and was able to give me a competitive quote; Vicki and Richard helped me through the payment process; Veronica provided confirmation that the agreed timetable would be met and Steve and Scott turned up in South Wales on schedule and made a challenging job look straightforward - a great team effort which took the stress out of what could have been a stressful time for me.

29 August 2025
Rated 5 out of 5 stars

Amazing Team

Clark and Rose have been great from the start. We moved from Scotland to Tennessee and had a lot of questions about how to do that. They kindly answered all of our questions and offered to help clarify the required paperwork. From the admin team to the movers, they were excellent and reliable. The movers were efficient and made me confident that our stuff would arrive securely. All around great team! Thank you Richard, Vicki, Danielle, Gary, and Allan!

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Eased the stress of moving

The whole process of moving was made easier, using a company with many years of experience.
Everyone was very friendly and helpful. Nothing was too much trouble.
It didn't go quite as planned, but I was never left in any doubt that everything would be ok, and it was :-)

18 August 2025
Rated 5 out of 5 stars

Faultless service

I would like to recommend Clark and Rose shipping company to anyone! Faultless service. They made my move from the UK to Canada as smooth as possible. Scott and Vicki were fantastic! Thank you again!!

21 August 2025
Rated 5 out of 5 stars

Excellent removals firm

AI recently retired, and Clark & Rose moved my belongings to Spain. A quality service throughout. Excellent and prompt communication and the men who dealt with the boxes were incredibly efficient! I could not have been more pleased.

13 August 2025
Rated 5 out of 5 stars

We made a big decision this year to…

We made a big decision this year to retire to Portugal. From my first enquiry to Vicki how this was going to be possible, to receiving our belongings they have been beyond excellent..

Vicky and Emily explained all the legal stuff required for customs. All through this process, Vicki was amazing she kept me informed (sometimes daily) re:what documents were needed and how and where to get them.

The guys who came and packed our stuff did so with care and professionalism and nothing was a bother to them.
Vicki kept me informed of the progress and the expected delivery date all the time.

Aaron and Gary who brought our stuff over in the lorry were fantastic. They unpacked it, (in 32* heat) and brought all our stuff to our apartment.
They were so nice, nothing was a bother and cheery with it.
Definitely recommend Clark and rose, as I felt safe in the knowledge that they had done this many many times before and were so happy to answer my very numerous questions.

Thanks all, you have been fabulous.

Annette and Brian

11 August 2025
Unprompted review

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