ClearSale Reviews 

I haven't had any chargebacks since I started using ClearSale. If they don't approve the sale, neither do I.

Good system but needs some work

Overall I find Clearsale a good investment for my business.

However, the user interface needs improving. In particular the process for uploading a chargeback. Once you do this, the system does not then allow you to see the uploaded chargeback, and I find I have to send it by email as well to ensure that Clearsale have received it. Unneccessary double handling, and inconvenient.

Other than that, I believe it is worth the money we spend each month as things stand.

Brian and the team at ClearSale took a frustrating, terrible fraud situation and got rid of the headache for me, giving my e-commerce business stability and me peace of mind. 10/10 recommend.

ClearSale is a no-brainer at this point, total peace of mind when shipping to any customer with full understanding if we do our part and ClearSale does theirs we will stop fraud in its tracks.

Casey Havenor
k-9dryers.com

Awesome company! Makes it some much safer as a e-commerce business. This is a must need service if you are selling online.

Service has been great! Thank you for the quick responses. :)

We definitely recommend ClearSale if you want to keep the scammers out of your business!
ClearSale has helped us to identify scammers and recover any disputed credit cards. It saved us tremendous time and money. The customer service is great and we get reply instantly for our questions. Their prices is fair and their business is based on honestly and trust. We definitely recommend ClearSale

We had a great experience with ClearSale. We really felt secured and glad that we are safe from fraud orders.

Every single interaction I have with ClearSale and it's staff are met with nothing but encouragement and professionalism.

I couldn't imagine a better company/staff to take care of my fraud concerns.

I have been trying to get help and no one responds. They got in touch with me immediately after they saw the review and fixed all of my issues. The follow up was great and handled everything.

thanks for your stellar service

Glad to have you guys on my team!

Awesome app! To have peace of mind,knowing Clearsale has my back in determining that the sale is clear and good to go is SO worth it!

Great service, great app with amazing results.

Clearsale, helps me feel the confidence I need to fulfill my orders without worrying about Fraudulent chargebacks!

Been with clear.sale for awhile and so far I haven't had any issues. Knock on wood I've never had to contact support for anything. The service and its software works without any issues or drama and the portal looks better than their competition.

It's nice to know that when a large order comes in I'm ready to take it without a risk from fraud. I pay a bit extra for each transaction but for me the peace of mind is worth the extra cost and the best part is there is no monthly rent for their technology.

Disclaimer: I haven't had a fraudulent transaction to test against clear.sale yet.

Staff are responsive and flexible in problem solving.

Their client-facing web portal could be more streamlined, unified, and accessible with plugins for quickbooks and other accounting software. A mobile app would be the next logical step, as well as SMS, slack, or teams notifications when orders clear as approved.

I found it a hassle to login just to get my monthly billing PDF downloaded. I prefer PDF and CSV as an attachment via email is easier to work with. A simple one-time burnable download token via email without a login would be fine and easier than a full login to gain access to read-only information I'm only going to access once.

Performance wise I found that their software's ability to update the store's order status was on the slow side, requiring you to check your email for order approvals rather than wait for an update to the order status. The experience was less than optimal in terms of workflow efficiency and during busy days I found it delayed my ability to ship out orders. I would prefer to have instant updates as soon as the order clears the fraud check. You always have the option to manually change the order status after checking your emails though.

This company is based in the USA. I would like to see this company registered in Canada as a financial service with a head office in Vancouver and terms of service based on Canadian Laws. As a Canadian customer I'm not happy about being billed as a Canadian in US dollars.

So far this is a more professional looking offering than the competition but the door remains open for other challengers, especially if they are Canadian-domiciled.

As a ecommerce storeowner, I can sleep at night knowing that my store's financial transactions are protected from fraudulent activities. Thanks.

Easy to work with and set up. We are very pleased with the service.

Glad to have Clearsale. Highly recommend

Implementation process is a little awkward but at least they addresses the issues to get me up and running. Product is great and seamless.