ClearEstate Reviews 

403
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful, patient, and thoroughly professional throughout the entire journey. People genuinely appreciate receiving clear guidance, friendly communication, and compassionate support during complex estate planning and probate stages. Users find the interactive meetings very useful for understanding legal requirements and navigating the digital platform. Some reviewers were not happy with administrative errors and incorrect documents that caused significant frustration and unexpected delays. Others also noted that communication channels and response times on the platform were sometimes slow and difficult.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently professional,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the knowledgeable team for... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that reviewers felt well... See more

User experience

Consumers find user experience to be positive, highlighting professional communication, efficient staff... See more

Response time

Users describe ambiguous interactions with response time regarding communication. While reviewers praised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tatiana was very kind, patient and professional. She helped to clarify the remaining process and steps to expect until our estate planning is complete. She also demonstrated how to move around on... See more

Company replied

Rated 5 out of 5 stars

We knew we needed to redo our wills and assign new executors. Clear Estate was very efficient and helpful in explaining our options. While there a fair amount of upfront work, it will make the situati... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with how helpful and flexible everyone were with us during the process and how helpful they have been. There has been a few delays requested by us and all were accommodated to our... See more

Company replied

Rated 5 out of 5 stars

The actual showing of the portal to go through and answer, confirm, edit, etc. during the meeting was helpful in getting more comfortable withe the portal. Also Tatiana Milad was proficient in answer... See more

Company replied


Company details

  1. Alternative Financial Services
  2. also in
  3. Estate Liquidator
  4. Estate Planning Lawyer
  5. Non-bank financial service

About ClearEstate

Written by the company

ClearEstate is a technology-driven company that simplifies both estate planning and estate settlement. Founded in 2020, ClearEstate offers an online platform to create and manage wills, powers of attorney, trusts, and navigate the complexities of estate settlement. The platform allows users to plan for the future by structuring their estate, minimizing taxes, and ensuring their wishes are clearly outlined. It also simplifies the settlement process by guiding families through tasks like appointing executors, distributing assets, handling debts, and managing taxes. ClearEstate provides expert support, ensuring clients can update their plans at any time and offering professional executor services to ensure their wishes are respected. Promo Image

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(403)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job Clear Estates!

Employees extremely knowledgeable and helpful. Meeting times were arranged to suit our needs.
Answered all our questions and assisted with any complex requirements. We feel heard and well prepared with our final wishes.

22 December 2023
Rated 5 out of 5 stars

Probate

I like how prompt Rabiya and Sarah got back to me when I had a question. And the step by step guidance in completing the forms. I feel if you didn’t have any computer skills this process wouldn’t be very helpful.So anyone fairly elderly who doesn’t use a computer would not be able to go this route.
But with Rabiya and Sarah’s guidance I got it done.i had many questions and they were great to get back to me.
The only thing that I hoped was that it would have been a faster process. We will be a year and half by the time it is completed .

5 July 2023
Rated 5 out of 5 stars

Paula was very knowledgeable and clear…

Paula was very knowledgeable and clear in explaining the options and answering all my questions. She was not at all pushy, wanting me to make the best decision for my needs and preferences.
I felt confident that the services would be provided as presented.

22 April 2024
Rated 5 out of 5 stars

Great Value-Honest Service

So far I have had a great experience with Clear Estate. I was attracted to using them because of the very reasonable fees they charge. They have smart people working there that are sincere & eager to help. I would recommend them to anyone who is looking for good value legal service without the fast talking BS you get with a lot people in this line of work.

9 May 2024
Rated 5 out of 5 stars

Sign Me Up Again

The greatest recommendation that I can give is repeat business.
I have had to do two probates back to back.
After the outstanding help I received on the first probate, I contracted Clear Estate to do the second!

7 May 2024
Rated 5 out of 5 stars

Clearestate seminar

I watched the presentation you gave through the CARP organization and open my eyes to many things I had not thought about when planning our estate. Dana contacted me and we set up a meeting with Shaz. He explained the process and helped with the next steps answering any questions we had along the way. From that experience we chose to plan our estate with your company.

4 April 2024
Rated 5 out of 5 stars

The perfect on-line solution to estate settlement

As the executor of my recently deceased friend, I was having a hard time navigating through the large to-do list and particularly the probate system when I came across ClearEstate's website. It seemed a perfect fit. I arranged for an initial consultation with Stacey who was very understanding and clear in what the company provided (particularly taking the stress away) so I jumped in! Since that time Rabiya and Samantha have been patiently guiding me every step of the way. They've been there to answer questions quickly and knowledgeably in their friendly manner and I've even managed to learn a lot along the way. To have all documents and financial information in one place on the ClearEstate platform has been invaluable. I would highly recommend anyone looking for any degree of estate assistance to consider ClearEstate, I could not have managed without them.

22 November 2023
Rated 5 out of 5 stars

My husband and I got referred to…

My husband and I got referred to ClearEstate by our financial advisor and I'm glad we made the choice to work with them.
The process of writing wills and protection mandates requires to discuss difficult topics that can make people uncomfortable. Working with Clémence at ClearEstate made that process much easier and encouraged us to get it done. She provided the gentle hand-holding that we needed in order to get through the steps.
The platform is easy to use and navigate. We encountered a little glitch that got fixed fairly quickly, which tells us that their engineering team is efficient and reactive.
I would recommend ClearEstate to individuals who don't know where to start with this process and need extra support.

16 October 2023
Rated 4 out of 5 stars

The Process Seemly Took a Long Time

I started the process in January 2024 and wound up having to cancel in April 2024. The process was going too slow for me but my situation was rather complicated. While trying to resolve a hic-cup in the process I began to doubt the legitimacy of the service. With me being in California and ClearEstate being in Canada I started to get worried. However, when I mentioned canceling and refunding, they did step up to the place and with no hassle or hesitation, made a full refund. So this eased a lot of my fears. So if you have a straightforward need to become Executor, I'd recommend their service...

17 April 2024
Unprompted review
ClearEstate logo

Reply from ClearEstate

Dear Dave,

Thank you for sharing your experience with us. Navigating the estate process can be complex and time-consuming, especially with unique circumstances involved. We are here to take the stress away and save our clients time and effort. We're sorry to hear that the pace of the process didn't meet your expectations.

We have successfully helped thousands of families in many jurisdictions across the US and Canada, including California. However, your satisfaction and peace of mind are of utmost importance to us, and we're pleased to have been able to resolve the situation to your satisfaction.

Thank you for considering and recommending our service. We appreciate your feedback and wish you all the best moving forward.

If you have any further questions or concerns, please don't hesitate to reach out.

Best regards,
ClearEstate Team

Rated 5 out of 5 stars

Estate Solutions Services

The entire appointment process was flawless, it was done via video call which was of impressive quality.
Advisor Shaz Dal, of Estate Solutions was amazing, and extremely pleasant to work with! His professional manner throughout the consultation process was very informative, and took the time to answer as many questions as possible during the allotted time.
It's a very refreshing feeling to deal with a professional who actually cares.
I wouldn't hesitate in referring Clear Estate Services to anyone planning their will, or settling a loved ones estate. I wish I'd only known about them sooner, it would have saved me a lot of time and money.

Very Thankful,
Frank Esposito

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience ! Shaz has been a very pleasant person to speak with. Very knowledgeable, professional and patient.

28 March 2024
Rated 5 out of 5 stars

Clear Estate- an excellent choice for us

We can very much recommend Clear Estate who guided us through the estate planning process - a process we had been avoiding for years - with professionalism and expert knowledge, answering all questions and concerns promptly and to our complete satisfaction. We particularly like that Clear Estate's fees are all up front so you know what you're dealing with when it comes to future reviews and changes, unlike the lawyers offices we spoke with who would charge a large fee for every future change. Clear Estate's all online approach was user friendly and comprehensive, providing a platform that includes the estate plan, documents, POAs, communication history etc.
So thank you again to Clear Estate, it has been a pleasure working with you.

25 January 2024
Rated 5 out of 5 stars

What an excellent service Clear Estate provides

My experience since the passing of my son has been excellent. Deepa and her team helped me get through this probate process during a very difficult time after the unexpected passing of my 38 year old son. Deepa made the very lengthly and confusing process of probate so much easier to understand. She was knowledgeable and patient. Outlined services very clearly. I live in New York State and my son lived in Texas which added to the complications of the process. Deepa and her team have always answered my questions quickly and thoroughly during the process. Our family would highly recommend Clear Estate to anyone who is faced with the probate process. They saved us so much time and money.
Thank you again.

20 July 2023
Rated 1 out of 5 stars

Do yourself a favor and move on

Do yourself a favor and move on. We hired ClearEstate in Oct'22 and they were initially helpful for about 6 months. Then the turnover started and hasn't stopped. I have had outstanding questions out to our current 'rep' for over a week without a response after 3 follow-ups. I think they must have run into funding issues and it would honestly surprise me if they are still a viable company in 18 months.

2 April 2024
Unprompted review
ClearEstate logo

Reply from ClearEstate

Dear Paul,

Thank you for sharing your feedback with us. We genuinely appreciate your honesty and understand the importance of addressing concerns promptly.

We want to assure you that we are continuously working to enhance our processes to ensure a seamless experience for you and all our clients.

We are grateful for the opportunity to meet with you next week to discuss your file thoroughly and provide the necessary solutions. Your satisfaction is our priority, and we are committed to addressing any issues you may have and finding the best way forward together.

We eagerly anticipate our meeting and the chance to further assist you.

Best regards,
ClearEstate Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look