ClearLoans Reviews 941

Checked my credit score and it seems in 2018 I got 3000 loan .Have absolutely not received any money or even notification on the application. Which I don't believe I even got the loan in the first place

Rude rude agents. Took money of me and said they would phone me back to transfer the loan. The number is now “unavailable”

PLEASE DO NOT USE THIS COMPANY DESPITE THE FEW GOOD REVIEWS.

I’m a cancer patient and needed money to ho private quickly. They knew this and still scammed me.

SCAM SCAM

SCAMMER. THEIVES...
ACCEPT YOU FOR A LOAN THEN YOU HAVE TO PAY THEM. SAID 50£ WAS AN INSURANCE PAYMENT INCASE I MISSED ANY PAYMENTS.. FAIR ENOUGH.. THEN CAME THE PAY US 150£ AND WE WILL GIVE YOU A LIAN. I REFUSED AND THEY WONT GIVE ME THE 50 BACK FOR THE INSURANCE PAYMENT ON A LOAN I HAVENT GOT.. FRAUD SQUAD WAS HAPPY TO HEAR ABOUT IT. SO WILL TRADING STANDARDS AND FCA AVOID..

Scam my partner tried to get a loan they told her she has to pay £100 they then told her it was taxed so she has to pay £175 and then the funds will be in her account so she did then she was told there's a technical issue and they want £150 to resolve it she refused and they refused to give her her money absolute joke!!

Avoid avoid avoid.

Do not even think about using these sharks.

When you loose your job due to covid they don't give two dog poos about you. They bully and still chase their money. After sending emails stating to hold 1 payment until new job starts they don't care.
Never ever missed a payment until I needed to hold 1.
Just a bunch of tnuc.

High interest%
Absolutely AVOID.

Took a year long legal back and forth to be offered a resolution that wouldn't help the overall situation.

Getting a loan from these loan sharks was the worst mistake of my life. They take and take and take. In the past 6 months they have taken approximately $2000 worth of fees. They stuff up more times than can be helped. They took a double payment from me 6 months ago. Clear loans told me that if I get a bank statement to them they will refund me the reversal fees. Which I did and guess what they have never given me a cent. They send you texts to let you know that a payment is coming out and if it lands on a public holiday or a weekend they will take take it out on the next business day. Guess what this month it landed on a Saturday. So, I thought that to make things easier on clear loans and myself I paid it with my bank card. If you pay the correct amount before the due date that was supposed to stop the payment coming out. Guess what? These guys still took their money out. So instead of paying 351.51 they took 703.02. These guys tried to take the money and run. I have caught these bustards red handed. You guys better refund me the $351.51 that you have willing and knowingly stole from me by tomorrow as you have promised. Stay away guys.

They will constantly message you if you miss a payment but cannot message you back for helping you out. They pride themselves on a “responsible lender” however they have not done anything to help me. I am a guarantor for someone’s loan and honestly it was a huge mistake saying yes.

*AVOID* *AVOID* *AVOID* *AVOID*
Please understand any positive reviews written on here are most likely from the company and not genuine customers. Predatory lending to say the least. I hope they start shredding their documents soon because ACA will be knocking on their doors any minute. These people have ZERO FLEXIBILITY.......ZERO! They are RUDE, INCOMPETENT and FORCEFUL. They justify their lending by saying they give people a chance when no one else will. But the truth is, they target the most vulnerable people in society and harass them into paying if they and their guarantor can't. Both me and my guarantor lost our jobs, same week, really sucked...obviously. They don't care, they said pay the bill or we will take legal action to take your guarantors house. This was three days after one $398 payment was missed....ONE PAYMENT!!!!! They should be shutdown. Not to mention taking payment from me and my guarantor multiple times.
*AVOID* *AVOID* *AVOID*

They're rude and unresponsive and even through the hard times won't be flexible at all. Do not get a loan with these people they will destroy your credit rating they will stress you out to no end.

These people are terrible and have caused so much trouble with my family!!!! My partner was stood down for 2 months due to covid and prior to that he was also on and off at first they didn't even want to help at all and i had to also keep explaining myself to numerous of people whom seemed to have no idea whatsoever even though there should be notes on file. Always got told there was nothing they could do and pretty much just shoved it in our faces saying we will just go to your guarantor that was always there answer even though telling them that they are also struggling. They never get back to you but yet if they want something from you your strictly told to have it within 48hrs. I had enough so put a complaint in with the AFCA so then they all of a sudden reduced my payments however since then they have continuously still kept stuffing me around and keep sending us and my guarantor emails and messages saying its not getting paid when it is and the money has been coming out, they have been informed and said they would fix it but yet again it still keeps happening and ive completely had enough now..oh and not to mention they say the money will come out one day and then doesnt come out until 2 weeks after that day. It is creating numerous amount of family problems and what they are doing is against contract policy as guarantors shouldn't be contacted if payments are being made! So i will yet again be filing another complaint as there people are nothing but a disgrace and money hungry thieves!!!!! They do not even deserve 1 star. DO NOT SIGN UP WITH THESE PEOPLE

They do not honer there word.
They promised me to remove the 3 listings on my credit file if I was to remove my bad review.
It’s been 2 months now and still has not been removed.
When I contacted clear Loans they said they sent the request through and that I had to email the credit reporting body to have it removed fully which is absolute bull. They are the ones who have to have it cleared.

This is all because I got declined for a loan and was told I could try again straight away. I did that 3 times and all 3 times went on my credit file.
BE VERY CAREFUL PEOPLE. They are not to be trusted and I have the emails the prove it

Yes me too this is the mistake I've ever made to loan this company I try to reduce my payment and talk to them about it but they are to rude and don't help u aswell.ans they harrasing your gurantor.to push u to pay specially this covid19 and asked them to reduce my payment but no they push u to pay it.and scared u

They do not actually deserve a star. They are rude, unreasonable, you can not contact them, but they can you.

Their advertising is lies. They do not improve your credit rating - speak with any bank and they will tell you that it actually makes your credit rating worse.

DO NOT EVEN CONSIDER CLEAR LOANS FOR YOU DEBT.

Great service

I'm disgusted by their incompetence. I've been stood down and had to change my card payment comes from and date spoke with 4 different staff who said they fixed it . No they didn't. I get harassing Txt emails and calls so does my guarantor for no reason. I'm lodging a complaint with the ombudsman they're disgusting and incompetent at their job causing undue stress to people. Do not get loans through them.

So basically I got a loan through ClearLoans probably the worst mistake i could possibly have made. At the beginning of the application myself and my guarantor found ourselves upset with the amount of questions we had to answer which was pretty full on. I have had loans before with other companies and have never had to deal with this ever. When the covid hit they were understanding with my circumstances and I called a month before I knew I was being stood down everything on my end was handled so I could get my finances in check, when it got closer to my normal payment date this is when I started getting frustrated with them i got 3 different employees call me without understanding my situation which I had expressed in the first call and one of them had left notes in the system explaining what was going on. And then I received another call and then another, then started getting text messages are they incompetent? Can they not read notes. I paid the car in FULL once work started again to not have to deal with them. So for anyone looking at dealing with them please don’t for your own sanity.

My application has been accepted and my guarantor and I have both signed. They asked us to call and haven’t picked up the phone. I waited 4 hours on the phone and got hung up on. We’ve called 5 times over the last 2 days and have waited 12 hours all up. I’ve also emailed and I haven’t answered. If I could get someone to contact me that would be great. My name is Tia-jayne Hertsch.

Have had no sympathy or understanding amidst the current global situation in regards to job loss and business closure. Will not provide simple guidelines to help consumers when they are in need of it most.

Money sucking thieves! During COVID-19, they were not willing to help support with temporary payment relief. Instead, they just take the payment from my guarantor who was reluctant to help at first and ClearLoans never attempted taking the money from my account. Interest rates are outrageous and clearly the put their own reviews in. Everyone I have spoken to has said the same, that they are unethical and blood sucking thieves.