Hi im Mrs Brenda Velasquez I have full application for Shauna lee so she can receive your clearloans she also a honest person to pay a fortnight payment I be the guarantor to make sure she pays the pa... See more
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Everything was great, until I spoke to my mum (guarantor) who advised that the person she had spoken to over the phone was incredibly rude. Also seems to be a lot pf back and forth and over the phone... See more
Company replied
There was so much to do and my guarantor was not happy she had to make an online because yous refuse to take fax or email. Alit of people dont use online banking which makes it hard yous needed so muc... See more
Company replied
This is the second time in 2 years I’ve used clearloans. This time I had to submit the same personal details several times due to computer issues on their end. Mind you it is Xmas and everyone would b... See more
Company details
About ClearLoans
Information provided by various external sources
ClearLoans - Comparison Rate 43%
Decisions made by real people
ClearLoans doesn't just let computers decide if you can have a guarantor loan. The most important thing is that you have a friend or family member who trusts you enough to guarantee to make repayments if you don't, and that you can afford to repay the loan.
No Fees or Charges
ClearLoans doesn't charge fees for applying for a loan, paying your loan off early or making a late payment. The only thing you pay is the interest agreed before the loan is paid out.
A cheaper way to borrow
Our guarantor loans are around 30th of the interest rate of a payday loan and are regularly featured by price comparison sites as one of the cheapest options for anyone borrowing $3,000 - $15,000 with a low credit score.
Paying off your guarantor loan
We've thought of as many ways as possible for you to repay your guarantor loan. Regular payments are made by Direct Debit, but you can also pay by card over the phone during office hours. Interest is calculated daily so you only pay for the time you have the loan. If you pay the loan off early, you pay less than the agreed amount, even if you pay just $1 off early, you stop paying interest on that money immediately.
About ClearLoans
ClearLoans is an Australian guarantor loan company that offers old-fashioned loans based on trust.
Contact info
Melbourne, Australia
- 1300 430 935
- clearloans.com.au
Excellent service
4 February 2020
Unprompted review
I was so impress on the excellent…
I was so impress on the excellent service I received
4 February 2020
Unprompted review
Very happy with the service
Very happy with the service, everything was easy to understand nothing was hidden and a quick deposit no if’s buts or maybes extremely happy and now I can live comfortably again, five stars
4 February 2020
Unprompted review
Reply from ClearLoans
Hi Matthew,
Thanks for your five star review! It's great to hear that you have received excellent service, as we're proud to keep our loans as simple and easy as possible for our customers.
I'm pleased we were able to help and glad to have you on board!
Kind regards,
Kelsey @ ClearLoans
Good Service
Service was prompt and quick. Loan paid out within 24-48 hrs.
Great👌👌👌👌👍
30 January 2020
Unprompted review
Reply from ClearLoans
Hi Chevy,
Thankyou for this great feedback!
We are pleased to hear that our service and loan payout was amazing, as we strive to ensure the customer journey is as smooth as possible.
We're glad to have you on board!
Kelsey @ ClearLoans
Apart from the delay
Apart from the delay, been pretty good. Still waiting for payment to hit the account
30 January 2020
Unprompted review
Reply from ClearLoans
Hi Dean,
Thank you for your review, we're glad to hear we were able to help.
I hope the funds are with you soon!
Kelsey @ ClearLoans
Helpful when no body else would help me…
Helpful when no body else would help me very quick
30 January 2020
Unprompted review
Reply from ClearLoans
Thanks for this great review, we're proud to be able to lend to people who may have been declined elsewhere because of computerised credit scores and we're glad to have been able to help you out!
James@ClearLoans
Thank you
Thankyou for the help, very high rate but it is just so relieving when I get back on track.
30 January 2020
Unprompted review
Reply from ClearLoans
Hi Roxanne,
Thanks for your review. We're glad we've been able to help you out and the good news doesn't stop there as we only charge interest for the time your loan is active and up to the amount you've agreed to pay. You're free to make as many extra payments as you want or to even settle your loan early without any additional fees, so you have the control over being able to make as much of a saving as possible!
Kind regards,
James@ClearLoans
Overall very helpful
29 January 2020
Unprompted review
Excellent customer service
Excellent customer service, easy transactions
29 January 2020
Unprompted review
Constant phone calls,email
Constant phone calls,email, & texts.
I applied for the loan. Yet my guarantor was hounded more than me.
The fact that the money is paid into my guarantor's account & not mine is weird.
Was emailed that the loan was approved and the money would be deposited 24hrs later, its been 4 days and im still waiting for funds.
Guarantor is recieveing email flatout, warning them if i dont pay, they will have to.i havent even recieved the funds yet!!😠
28 January 2020
Unprompted review
Reply from ClearLoans
Hi Heidi,
Thanks for getting in touch and we're sorry to hear that you're unhappy as we were glad to have been able to help you out with this loan and give you a second chance when other lenders may have already said no because of a computerised credit score.
Whenever a customer submits an application to us we do send them personalised messages to keep them in the loop about what the next step is to get their loan paid out. If someone changes their mind then they're always able to let us know to cancel their application and stop receiving this contact.
Before we payout any loan, we speak to every single one of our borrowers and guarantors over the phone. We do this to get to know our customers better, but also to make sure they understand how everything works and confirm they can comfortably afford the repayments. Without a guarantor we wouldn't be able to pay out any loan, so if someone you know kindly agrees to vouch for you and back you up as guarantor, it's important and fair that they are given upfront and clear information about what their role will be.
We always pay the loan funds into the guarantor's bank account, to give to the borrower, as an additional security measure against identity theft. Importantly, we're completely open about this during the application so that there are never any surprises. We also pay out the loan funds as a same-day bank transfer because we know our customers are keen to receive the funds as quickly as possible.
I've sent you an email directly to provide both you and your guarantor with more information. Please read this carefully as we're glad to have been able to lend you the funds you needed, but it's equally important that you're happy with the terms of the loan and how this works before you continue.
Kind regards,
James@ClearLoans
Thank you to clearloans
Thank you to clearloans, you made a dream come true with our car loan.
28 January 2020
Unprompted review
Best service
25 January 2020
Unprompted review
Reply from ClearLoans
Hi Rexford,
Thanks for your great review, I'm glad to hear that you had an excellent experience and we're happy to have you on board!
Kind regards,
James@ClearLoans
Doesn’t accept anyone for a guarantor.
Quiet honestly, ridiculous. I’ve had 5 people try to be my guarantor and every single one declined? From business owners, house owners, perfect credit scores, still declined? Defiantly won’t be back.
& you can not sit there & tell me about assuring my nominated guarantor can make payments, yet how do you know this based off generated computer questions? You don’t even going into depth (bank statements, employment & assets) before giving an answer.
25 January 2020
Unprompted review
Reply from ClearLoans
Hi Shelby,
We're sorry to hear that you're unhappy as we're passionate about being able to help people who may have simply been told no elsewhere by their bank or other lenders because of a computerised credit score. As we lend based on trust, we ask you to have someone who also knows and trusts you to stand as your guarantor and who agrees to make any missed payments immediately.
As your guarantor is backing you up on the loan, it's important that we can make sure they're suitable for the loan too, which is why we need to complete our responsible lending checks for them. If we ever make a decision to say no to a particular guarantor, we'll only do this after careful consideration if we don't think that they're the right person to support you on the loan.
The good news is that a borrower can always keep their loan application open whilst they find a new guarantor to be considered.
Kind regards,
James@ClearLoans
At the moment feel your service is good…
At the moment feel your service is good for
23 January 2020
Unprompted review
Very fast approval
Very fast approval and the money was in the next day, thanks again Clear Loans.
22 January 2020
Unprompted review
Reply from ClearLoans
Hi Bradley,
This is great to hear as we're passionate about helping everyone complete their applications as smoothly as possible, which helps us to pay out your loan faster too!
Kelsey @ ClearLoans
Customer service was great
22 January 2020
Unprompted review
Very good and helpful
22 January 2020
Unprompted review
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