ClearScore Australia Reviews 517

TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!

Company replied

Rated 3 out of 5 stars

Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more

Company replied

Rated 5 out of 5 stars

They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more

Company replied

Rated 4 out of 5 stars

Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more

Company replied

Company details

  1. Credit bureau
  2. Alternative Financial Services
  3. Non-bank financial service
  4. Price comparison site

Written by the company

Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever


Contact info

3.4

Average

TrustScore 3.5 out of 5

517 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Rubbish

Rubbish. Hasn’t updated for two months and consistently says 1 day until report updates. Ran a report from the credit bureau and their data was vastly different to what this app reported.

16 August 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Brendan, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.

Many thanks, 

Sara

Rated 5 out of 5 stars

Forever reminding me to check my score…

Forever reminding me to check my score and being fast to offer me deals so far so good

15 August 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Zoe, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

Fast, easy credit score checker. Worth it A+

Easy to use and great to keep reminding me to stay on top of payments! Does not affect your credit score. Applying for credit will so, good not to make rash decisions when it comes to your money and financial future!

30 July 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Axel,

Thank you so much for your feedback!

We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team.

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.

Many thanks,
Shane

Rated 5 out of 5 stars

Excellent service

27 July 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Nosipho,

Thank you so much for your feedback! 

We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. 

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. 

Many thanks,
Shane

Rated 5 out of 5 stars

Great app

If you need impartial and user friendly advice about your credit- this site is for you. Try the app. It so easy to be on top of your credit score

13 July 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Hector, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

I found this site amazing and extremely…

I found this site amazing and extremely useful. I would definitely recommend people to use it. Thanks for all your information.

31 March 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Josephine, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

always letting you know how your score…

always letting you know how your score is going and any offers maybe available worked for me great job clearscore

23 June 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. 

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.

Rated 5 out of 5 stars

Excellent info

Excellent info, no cost, zero downside!

24 June 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Brett, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

Clear Score is a great service, Never misses a month

Clear Score is a great service with lots if great advice on how to increase one's score. Is free.
Is up to date

23 June 2023
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Karin, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. 

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.

Rated 4 out of 5 stars
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 3 out of 5 stars

I cannot find a way to correct an…

I cannot find a way to correct an incorrect address that is shown

6 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.

Many thanks, 

Sara

Rated 5 out of 5 stars

things made easy

structured offers/updated info [security issues] placed into an orderly confidential format

14 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Steve, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 1 out of 5 stars

I cant log in my email and password are…

I cant log in my email and password are not working

20 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?

Many thanks, 
Zara

Rated 5 out of 5 stars
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 3 out of 5 stars

Past experience

Please note the information you have on me is incorrect. I have emailed and advised that I have had a secured housing loan since 2013 but nothing has changed. You have recently advised me that I qualify for a zero balance transfer with Westpac bank. I don't believe that would be the case as I already have a Westpac credit card. I would love a call from someone to discuss further on 0418538157. Thank you Bruno.

22 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Bruno, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

At the moment, we don't provide a telephone support line, but we aim to get back to our users within 72 hours and, if you're a victim of fraud, within 24 hours. 

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.

Many thanks, 

Sara

Rated 1 out of 5 stars

Trying to unsubscribe but it's…

Trying to unsubscribe but it's impossible

22 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.

Many thanks, 

Sara

Rated 4 out of 5 stars

This company sends regular updates

This company sends regular updates. Easy site to use.

25 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 2 out of 5 stars

It locked me out and when I have gone…

It locked me out and when I have gone back in to use it won't let me in. Ot mat have something to do with changing my maiden name on my driver's license

21 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.

Many thanks, 

Sara

Rated 5 out of 5 stars

Its just great.Can see the statis of my…

Its just great.Can see the statis of my personal situation.Would like a reminder when my payments are due perhaps.Cheers and have a nice day.

21 May 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars
ClearScore Australia logo

Reply from ClearScore Australia

Hi Peter, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

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