Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!
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See what reviewers are saying
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more
Company replied
They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more
Company replied
Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more
Company replied
Company details
Written by the company
Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever
Contact info
2000, Sydney, Australia
- clearscore.com/au
3.4
Average
517 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from ClearScore Australia
Hi Shane, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Your credit rating does not match that…
Your credit rating does not match that which has been applied by the banks.
21 May 2023
Reply from ClearScore Australia
Hi Morgwn,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Sara
So quick an easy to get our scores.
20 May 2023
Reply from ClearScore Australia
Hi Gerard, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
clear score gives goo credit TriPort…
clear score gives goo credit TriPort and updates many other loans.
20 May 2023
Reply from ClearScore Australia
Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
good score and no need to use any credit
21 May 2023
Reply from ClearScore Australia
Hi Roy, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Reply from ClearScore Australia
Hi Pb, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Reply from ClearScore Australia
Hi Rick, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Best app for tracking credit score
Easy to use app. The clarity that it has given me on my credit score, its history and the impact of various financial enquiries/ transactions on my score, is priceless. There is no other app or score agency like ClearScore.
20 May 2023
Reply from ClearScore Australia
Hi Gagan, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Marketing ploy
When I realised this is about marketing products to me I deleted it, in in the company’s wisdom they decided I needed the app more than I did and wouldn’t let me unsubscribe from emails. What a joke. Leave me alone. Don’t send me anymore emails. I’m not interested. And don’t reply with your obviously generic response you have given everyone else. People, don’t subscribe to this sham company.
Update: From the response I can only surmise that they either don’t read the reviews, or don’t care.
20 May 2023
Reply from ClearScore Australia
Hi Rob, I completely understand your frustration. When you unsubscribe from the marketing email, as per our Terms and Conditions (https://www.clearscore.com/au/terms/), you'll receive one automated email per month letting you know your new report is ready. You agreed to this when you signed up with us. To help us look into this further, please email us at complaints@clearscore.com.au. Thanks, Zara
Reply from ClearScore Australia
Hi there,
Thank you so much for your feedback!
We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Shane
Clear score is easy to navigate and…
Clear score is easy to navigate and great to see I'm now working on making my credit score higher
18 May 2023
Reply from ClearScore Australia
Hi Bernadette,
Thank you so much for your feedback!
We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Shane
Your credit scores do not align with Experian - I checked!
Your credit scores are not aligned with Experian plus your recommendations of "preferred loan merchants" gives false hope to people in hardship.
Your reports seem to be a sales pitch and no doubt, you receive commission from Credit companies and Banks.
I had a life threatening injury requiring 3+ months recuperation. I notified all of my creditors and obtained a paused payment program until I could get back to work. Yet the 1st month, you removed 160 points from my credit score even though all of my creditors were onboard. My accounts were not delinquent - they were paused as agreed.
I wrote to you about this and all you did was flick-pass it to Experian with no response. Thanks a lot (Being sarcastic here!)
I summary - my whole experience with ClearScore has been below par and far from professional.
19 May 2023
Reply from ClearScore Australia
Hi Steven,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Shane
Incompetence
Clear Score are simply a reporting process each month. While the main agency supplying the data for the report is Experian, who are bloody hopeless. Several times I have raised my concerns, with their lack of enquiry and little response. Last example - mid April and still no word back at mid May.
Lost 120 points in one month and did nothing incorrectly. What a Joke!
17 May 2023
Reply from ClearScore Australia
Hi Peter,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
ClearScore has is helpful with credit…
ClearScore has is helpful with credit and loans plus is easy to use
18 May 2023
Reply from ClearScore Australia
Hi Maria, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Reply from ClearScore Australia
Hi Deepak, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
It’s good to know how your score is…
It’s good to know how your score is even when you’re retired
17 May 2023
Reply from ClearScore Australia
Hi Lawrence, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Reply from ClearScore Australia
Hi Robert, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Went from excellent to very good crap…
Went from excellent to very good crap app don’t waste my time
17 May 2023
Reply from ClearScore Australia
Hi Ken,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
When transferring from Creditsimple to…
When transferring from Creditsimple to ClearScore somehow my data went missing and my score went from over 800 before being transferred to ClearScore now I’m in the mid 500’s. Not happy !!!
24 April 2023
Reply from ClearScore Australia
Hi Sean,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Clear and easy to understand
16 May 2023
Reply from ClearScore Australia
Hi Luka, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
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