Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!
Company replied
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See what reviewers are saying
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more
Company replied
They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more
Company replied
Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more
Company replied
Company details
Written by the company
Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever
Contact info
2000, Sydney, Australia
- clearscore.com/au
3.4
Average
517 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been unable to log in due to a…
I have been unable to log in due to a fault with my problem with my password. I reported this before to no avail. Note: I do not use my computer every day
12 May 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Reply from ClearScore Australia
Hi Andy, we really appreciate you taking the time to leave feedback, the team will be happy to hear how our product has helped you out.
-Zara.
Future development
It's important to know how your credit score is so that you can make an informed decision about your about your future.
13 May 2023
Reply from ClearScore Australia
Hi Julie,
thank you so much for your feedback!
We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Shane
Endless spam
Endless spam! All day every day!
I had signed up to the previous service and it was great. Now it’s been taken over by Clear Score it’s nothing but a headache. Neverending goddamn emails and spam pushing financial products.
Miserable.
13 May 2023
Reply from ClearScore Australia
Hi Sir,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au).
Many thanks,
Shane
Reply from ClearScore Australia
Hi Customer,
Thank you so much for your feedback!
We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Shane
You don’t capture equifax info
You don’t capture equifax info, so my scores aren’t accurate as you don’t get my ING home loan information
11 May 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
It's easy to manoeuvre around
15 April 2023
Reply from ClearScore Australia
Hi John, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Reply from ClearScore Australia
Hi Matthew, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Quick and easy to access.
6 May 2023
Reply from ClearScore Australia
Hi Terry, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.
Great free way to improve credit score…
Great free way to improve credit score and gain access to credit
12 May 2023
Unprompted review
Reply from ClearScore Australia
Hi Lloyd, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Report is inaccurate
My report still includes mortgages that were paid off more than a year ago. You say that it is my responsibility to contact the bank to rectify which means your reporting is not really that accurate is it. Your report says that I have not made a payment on these mortgages for more than a year and the bank has not advised you I am in default so can't you just deduce they are paid off and remove from your reporting yourself?
9 May 2023
Reply from ClearScore Australia
Hi Michael,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Reply from ClearScore Australia
Hi there, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.
Reply from ClearScore Australia
Hi Karen, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.
Easy to browse around & lots of…
Easy to browse around & lots of information about credits & financial updates.
7 May 2023
Reply from ClearScore Australia
Hi there, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.
Very helpful
7 May 2023
Reply from ClearScore Australia
Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
It assists me tracking my accounts and…
It assists me tracking my accounts and that scammers are not using my accounts
7 May 2023
Reply from ClearScore Australia
Hi Julie, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Your information on what is owing is so…
Your information on what is owing is so out of date I dont believe any score you give me
25 April 2023
Reply from ClearScore Australia
Hi Dudley,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Reply from ClearScore Australia
Hi Erik,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Reply from ClearScore Australia
Hi Hans, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.
I am finding that I am getting way too…
I am finding that I am getting way too many emails, every couple of days when I would prefer weekly emails
6 May 2023
Reply from ClearScore Australia
Hi Mavis,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
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