Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!
Company replied
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See what reviewers are saying
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more
Company replied
They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more
Company replied
Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more
Company replied
Company details
Written by the company
Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever
Contact info
2000, Sydney, Australia
- clearscore.com/au
3.4
Average
517 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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You kept saying I should improve my…
You kept saying I should improve my payment history I should get a credit card I applied for a Kogan card failed and had 2 credit checks and lost 30points
5 May 2023
Reply from ClearScore Australia
Hi Stuart,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Very responsive customer service!
5 May 2023
Reply from ClearScore Australia
Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Awesome
A legitimately renowned company who provide quality service..
Quick and easy sign up..👍
5 May 2023
Reply from ClearScore Australia
Hi Tarn, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.
Will not remove my data from their…
Will not remove my data from their system. Once you give them your data they refuse to remove it. Cannot block them from annoying communications despite numerous unsubscribes
5 May 2023
Reply from ClearScore Australia
Hi Fiona,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Terrible customer service
5 May 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
A true picture of the credit score
5 May 2023
Reply from ClearScore Australia
Hi Aditya, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
I'm happy because it let's me know my…
I'm happy because it let's me know my credit scores and rates
4 May 2023
Reply from ClearScore Australia
Hi Debby, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Very easy to navigate
Very easy to navigate. Information all on the landing page which is great!
4 May 2023
Reply from ClearScore Australia
Hi Mike, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara.
Not Easy
This website is difficult to login to and hard to find what you need when you are in.
4 May 2023
Reply from ClearScore Australia
Hi Mark,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)?
Many thanks,
Zara
Easy as
Easy as. I use it just to keep an eye on my credit rating and if anything has changed for some unknown reason.
4 May 2023
Reply from ClearScore Australia
Hi there, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Clear information
2 May 2023
Reply from ClearScore Australia
Hi there, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
dislike incorrect report
2 May 2023
Reply from ClearScore Australia
Hi Dave,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Good but some confusing information
Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not relate to me but belong to my son who has the same middle name.
3 May 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
Was a good app, until…
Was a good app. However I left the country, and then was blocked from the app, due to how they configured their cloud flare proxy. Unfortunately they do not provide customers a way to communicate when they will be overseas.
2 May 2023
Reply from ClearScore Australia
Hi there, Thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.co.au? (mailto:complaints@clearscore.com.au) Many thanks, Zoe
good and bad
great service and information, however, way too many emails. 1 per week is plenty thanks.
2 May 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We would love to sort this out for you. Could you please email us at complaints@clearscore.co.au (mailto:complaints@clearscore.co.au).
Many thanks,
Zoe.
I like knowing my credit score but with…
I like knowing my credit score but with all the Hackings how safe is my information
1 May 2023
Reply from ClearScore Australia
Hi Stephen,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We would love to answer this for you. Could you please email us at complaints@clearscore.co.au (mailto:complaints@clearscore.com.au)
Many thanks,
Zoe
Clearscore provides some insights into…
Clearscore provides some insights into my credit rating.
2 May 2023
Reply from ClearScore Australia
Hi Nigel, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zoe.
Keep me update with my credit score
1 May 2023
Reply from ClearScore Australia
Hi Minaminoshima,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
Didnt clear credit score took my money…
Didnt clear credit score took my money and screwed me around for years
2 May 2023
Reply from ClearScore Australia
Hi Mark,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au?
Many thanks,
Zara
Reply from ClearScore Australia
Hi Tracey,
Thank you so much for your feedback.
We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team.
We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks,
Zara
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