Clement Browne Reviews 802

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Smooth process from first enquiry to installation. Excellent communication throughout our order. Steve the fitter was polite and has done an amazing job. We had Clement Browne shutters fitted abou... See more

Rated 1 out of 5 stars

I would avoid this company at all costs. The shutters fitted failed within the first six months. This included cracking of the veneers, failure of the locks and the Louvres falling out of the frame. T... See more

Rated 5 out of 5 stars

From initial visit to fitting the process has been faultless samples recieved sales visit was not pressurised at all. Andy the fitter arrived early waited outside untill start time, came alone whic... See more

Rated 5 out of 5 stars

This is now the third time we have engaged Clement Browne to fit shutters. This time it was just one window, but the previous two occasions added up to over 10! Why have we come back? Because quite si... See more

Company details

  1. Window treatment store

Written by the company

We manufacture, supply and fit beautiful window shutters.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

802 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Clement Browne have been exceptional…

Clement Browne have been exceptional from the very start. From the initial visit to measure and show me options and giving sound advice on the type needed for me home, right down to the installation with John who was a pleasure to have in my home. The shutters look absolutely beautiful and I’m so glad I chose Clement Browne over a well known big company who were quoting a ridiculous price. The level of service I have received has been excellent too. If you’re thinking of having shutters in your home, do not hesitate to get in touch.

22 September 2022
Unprompted review
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Reply from Clement Browne

Thank you so much for your kind words and review, Kirtan. We are so thrilled that you're happy with your new shutters.

Rated 5 out of 5 stars

I am so very pleased with my shutters…

I am so very pleased with my shutters and the installation there of. John was very professional and friendly and I would definitely recommend to all my friends and family. I was very happy with my overall experience and the quality of the shutters are of a very high standard.

7 September 2022
Unprompted review
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Reply from Clement Browne

Thank you so much for sharing your kind review, Julie.

Rated 5 out of 5 stars

Stunning shutters! I am thrilled with my shutters they are…

I am thrilled with my shutters they are stunning! Excellent workmanship and transform the room from the inside and look great from outside too! Excellent quality and excellent fitting and truly worth the wait. Thankyou Clement Browne

17 September 2022
Unprompted review
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Reply from Clement Browne

We are so happy to hear that you are thrilled with your new shutters, thank you so much for your kind review, Sandra!

Rated 5 out of 5 stars

Lovely experience

This is my second experience with this company and I am very pleased with result again

7 September 2022
Unprompted review
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Reply from Clement Browne

Thank you so much for your repeat custom! We are so pleased you are happy with your new shutters, thank you.

Rated 5 out of 5 stars

John was brilliant especially under…

John was brilliant especially under pressure as I had limited time for him to measure . Thank you for such an informative visit very knowledgeable and helpful .
Looking forward to the installation

27 August 2022
Unprompted review
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Reply from Clement Browne

You're very welcome, Kim! Thank you so much for sharing your kind review.

Rated 5 out of 5 stars

Excellent service throughout the whole…

Excellent service throughout the whole transaction. All questions answered and emails were always responded to within a couple of hours, if that.
When fitting, John took the time to ensure they were fitted well.
Really really pleased with my purchase, well worth waiting for.
Will be using Clement Browne again in the future and definitely recommend them.
A- star service ☺️

22 August 2022
Unprompted review
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Reply from Clement Browne

Thank you so much for your kind review, Lisa! We look forward to hearing from you in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent product.
Kevan made sure every shutter fitted perfectly He made sure that he spent the time required to do a professional job.
I have absolutely no hesitation in recommending Clement Brown. In fact they were actually recommended to me!

11 August 2022
Unprompted review
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Reply from Clement Browne

Thank you so much for your kind review! We'll certainly share your kind words with Kevan too.

Rated 5 out of 5 stars

Very happy with my shutter installation…

Very happy with my shutter installation to kitchen and bedroom windows. Excellent quality shutters. Professional company and have recommended them to friends, family and work colleagues too.

30 July 2022
Unprompted review
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Reply from Clement Browne

Thank you so much for your reccomendation, Liz and for your kind words. We are so thrilled to hear you are happy with your new shutters.

Rated 5 out of 5 stars

Excellent from start to finish

From start to finish, the whole process with Clement Browne has been excellent. Expert and friendly advice for customers who didn’t really know what we wanted (except ‘shutters’) was exactly what we needed.

All of the vists and key milestones were clearly communicated. The fitting of the blinds in two bay windows was smooth and much quicker than I thought! The tidy up and disposal of packaging was also seamless.

Recommend so highly.

29 July 2022
Unprompted review
Clement Browne logo

Reply from Clement Browne

Thank you so much for your kind word and recommendation, Kate. We are so pleased that you are happy with your experience with us and your new shutters. Thank you.

Rated 5 out of 5 stars

Very satisfied

I’m really pleased with my service from Clement Browne. My windows weren’t the easiest to fit shutters for, but they really thought through how to make them work, spent time iterating designs with me, and then the fitting was excellent and efficient. The price was also very reasonable. And the finished product looks great. It took a while (12 week lead time for wooden shutters) but it was worth the wait.

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Happy Customers

We have been so happy with our new shutters. The price point isn’t too scary and the process was clear and managed well. I was a little worried to pay upfront, despite reading good reviews on here, so was always able to pay by credit card to feel more secure. Our fitter Ian was great and clearly knows his stuff. Thanks so much. We were replacing old shutters and these were removed for us as a part of the process. Everyone I have had contact with at CB has been friendly, helpful and (most importantly) knowledgeable. Thank you!

22 July 2022
Unprompted review
Rated 5 out of 5 stars

EXCELLENT QUALITY & SERVICES

I cannot thank my fitter Kevan enough, did an amazing job, I was very pleased with the fitting. My neighbour really took a shine to them and now she is having them fitted in her house, she also said that these shutters are the best she has seen so far. I would definitely recommend this company - you will not be disappointed.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Still excellent - thank you

I wrote a review of Clement Browne back in 2016, when they installed shutters at my old house. I've recently moved, and asked them to quote for new shutters, as I was very impressed by the quality and durability of the 2016 shutters.

My experience has again been great - the shutters look lovely, and Clement Browne have been excellent throughout. The on-site visits and installation all went very smoothly, and I'm impressed all round. Definitely recommended

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

I have used Clement Browne in my flat and now in my home, so over the last 15 years. Initial contact, follow up customer service, actual installation and after care are second to none. I will highly recommend using this company. Their shutters have really made a difference and dress windows perfectly.
I can’t thank them enough.

20 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent product and service from start to finish

Over the last year I have had 7 shutters installed. 5 were fitted last year and 2 yesterday. From sales advice through ordering and fitting Clement Browne were excellent. The finished product is very good. Very insulating in winter too. They suit modern or period homes. Are easy to clean. They look smart and sleek and are less intrusive than curtains. I would highly recommend Clement Browne. They were very good value too.

11 May 2022
Unprompted review
Rated 5 out of 5 stars

New shutters just fitted

Just had our shutters fitted to our new room converted from the garage. Having had all our other windows fitted with Clement Browne shutters we obviously returned to them to fit the final set. Their customer service is excellent, and we love the whole design of their shutters compared to others we have looked at. The fitter, Darren arrived early and as with the previous fitter, has done a lovely job. Polite and extremely tidy, clearing up as he went along. The customer service and communication is excellent. Would not hesitate to recommend this company.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

What an amazing experience from start to finish!

What an amazing experience from start to finish! We have ordered 6 shutters in total for different windows in the house, at different times. We’re so pleased with the quality and the amazing fitting. We couldn’t fault this company at all. The staff I’ve spoken too, are extremely helpful and knowledgeable and I would highly recommend them to anyone. Many thanks again, Clement Browne!

27 April 2022
Unprompted review

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