Clement Browne Reviews 802

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Smooth process from first enquiry to installation. Excellent communication throughout our order. Steve the fitter was polite and has done an amazing job. We had Clement Browne shutters fitted abou... See more

Rated 1 out of 5 stars

I would avoid this company at all costs. The shutters fitted failed within the first six months. This included cracking of the veneers, failure of the locks and the Louvres falling out of the frame. T... See more

Rated 5 out of 5 stars

From initial visit to fitting the process has been faultless samples recieved sales visit was not pressurised at all. Andy the fitter arrived early waited outside untill start time, came alone whic... See more

Rated 5 out of 5 stars

This is now the third time we have engaged Clement Browne to fit shutters. This time it was just one window, but the previous two occasions added up to over 10! Why have we come back? Because quite si... See more

Company details

  1. Window treatment store

Written by the company

We manufacture, supply and fit beautiful window shutters.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

802 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Really happy with our Clement Browne…

Really happy with our Clement Browne shutters. They look exceptional and have been fitted perfectly to a very high standard. From start to finish the team were very knowledgable and professional.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Second purchase and love them even more!!

This is the second time I have bought shutters from Clement Browne and I have not been disappointed. The service from start to finish is excellent, great value for the high quality product it is and the fitters are superb. I live in Scotland and know that the company is based down south but willing to wait a little longer for fitting as I wouldn’t go anywhere else.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Well worth the wait

I did a lot of research into shutters before engaging with 2 companies, one of them Clement Browne. The other company's costs were based on my measurements entered onto their website. Clement Browne organised for one of their experts to visit my home and take many, many measurements! Both quotes were almost identical but I felt confident that an experts measurements would be way more accurate than mine, therefore the cost would also be accurate too, so no hidden surprises. I looked no further!

On placing my order, Clement Browne sent another expert to check the measurements.

The process was straight forward but payment terms are in advance, which could have been a stumbling block. The wait for delivery to the UK was 3 months! The wait for installation was another 2.

Unsurprisingly, Clement Browne are very busy. They produce a quality product which now looks amazing in my home. I am a very happy customer and having 'shuttered' the front of my house, will soon be going through the process again for the back.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

Can't rate Clement Browne highly enough…

Can't rate Clement Browne highly enough - we've used them twice now and from initial enquiry right through to product installation, their customer service was fantastic. We felt like valued customers right the way through to when we received a follow-up email once the product had been installed to check that everything was ok.

The shutters themselves are wonderful - and lovely colours to choose from! The installers certainly know their stuff, and did a very professional job, without any mess! Extremely polite and courteous. Our installer, Steve, even noticed a very small scratch on one of the shutters (I would not have noticed!!), and insisted on getting the whole panel replaced, which he did this morning, bang on time!

It is very rare to find companies who look after you these days, and have products that are of a high quality at a reasonable price (forget Hillarys - Clement Browne were £3k cheaper!!).

For excellent quality shutters alongside brilliant customer service, I would use Clement Browne every time!

22 March 2022
Unprompted review
Rated 5 out of 5 stars

Stunning shutters

We waited a long time for for shutters, due to covid. They were placed last week and I can’t speak more highly of them! Definitely stunning from the inside and outside. I’m so happy with them, they are absolutely beautiful.
John our fitter was so lovely too.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

My elderly mother is delighted with her…

My elderly mother is delighted with her new shutters. Due to arthritis, she's been struggling with her old vertical blinds for a while. Now she can adjust with the slightest touch and is very happy indeed. Can`t praise her installation fitter Adrian enough, he was totally professional, polite and very tidy. Would highly recommend to this company to anyone.

19 March 2022
Unprompted review
Rated 5 out of 5 stars

Our Clement Browne experience

A wonderful experience from start to finish. We ordered the shutter on a recommendation of a neighbour and we are not disappointed. The fitter arrived on time and was so tidy in every stage of fitting. his eye for detail and efficiency was wonderful. He took away all the wrapping and cardboard so we did not have to do that. A very organised company

22 February 2022
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product! Very pleased with the results!
John, our fitter was punctual, very efficient, helpful, friendly and very tidy!
We can’t recommend this company more highly!

21 February 2022
Unprompted review
Rated 5 out of 5 stars

First class service and product from beginning to end…

First class service from beginning to end. Excellent presentation of goods at my home and advice on which shutters we should choose. Were kept informed all the way of process from ordering to installation. John the installer was very friendly, extremely professional, helpful and very tidy. The shutters look great and I feel are of a very high quality and we are very pleased with the end result. Would definitely recommend.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

From start to finish Clement Browne’s members of staff have all been wonderful. So friendly, helpful and capable. From those in the office, Kevin, Warren, Shei and Rosan, the guy who took the measurements, to Ady (Adrian) our fitter - all were great. Ady did a fab job and was a pleasure to have in our home. The shutters are exactly as we expected and look fab. I would definitely order again from Clement Browne and can’t recommend them enough.

31 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Clement Browne for Shutter Blind in my living room

Great service from Clement Browne for my new shutters. My original ones were damaged in a house fire but when I could finally reorder them the process was smooth and simple. One visit to measure up, place the order and wait patiently for the fitting date. Leadtimes are in line with most made to order goods. They are truly worth the wait!! Fitted today to an exceptional standard. A lovely guy called John, tidy, efficient and completed the work to perfection. Love them!! I feel like my home is back to its old self. The shutter's were my pride and joy and with my newly fitted ones, my home feels fully complete once again. Would highly recommend this company and the services.

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

This is the third set of shutters I've had from Clement Browne and they fail to disappoint! Quality is outstanding as usual and Kevan who installed them did a great job!
Thank you CB!

22 January 2022
Unprompted review
Rated 5 out of 5 stars

A very good quality product, professionally installed

A very good quality product, and the service very professional. A long lead time on production, exacerbated by covid and shipping issues meant that a problem with one shutter had to be re-ordered and took a long time to come. But these things happen, and the fitting finally is very satisfactory indeed, and the customer service excellent. Highly recommended.

6 January 2022
Unprompted review
Rated 5 out of 5 stars

We are absolutely delighted with our…

We are absolutely delighted with our new shutters. Our fitter, named Walter, was extremely efficient, friendly and knowledgeable! He gave us sound advice on how best to look after our new shutters and answered any questions we had.

The whole team were quick and friendly when responding to emails and very reasonably priced compared to others that we researched.

We would definitely recommend!

26 December 2021
Unprompted review
Rated 5 out of 5 stars

GREAT EXPERIENCE

Kevan was lovely, and did a great job, I think the fact our house is old and the floors were a bit wonky made it hard, but he took the time to make sure it was right, he was with us all day and barely stopped.

Also cleaned up and removed all the rubbish etc,

Very happy and would recommend to friends,

16 December 2021
Unprompted review
Rated 5 out of 5 stars

A 5*experience

This is the second time we have used Clement Browne and now the whole house has their beautiful shutters!
We have been impressed with their attention to detail and also how well they liase to keep customers up to date with everything. John measured and fitted our latest installation. He was brilliant in every way and a pleasure to have working in the house. He is also quite a star at clearing up afterwards and hoovering too !

4 December 2021
Unprompted review

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