The company website is easy to follow and clear. Cover seems comprehensive and prices much better than warranty offered by a dealer. Kelly was engaged in the conversation, clearly enjoys her job and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made an enquiry online for a quote as I have used this company previously. I was then contacted by Darren who helped go through all the different options for my car. He was extremely knowledgeable a... See more
Company replied
Samantha was very good at her job explained everything that needed to be done and explained all the legal stuff et cetera. Yes, you think normal car insurance to do the full amount when they pay you o... See more
Company replied
Easy website to follow and good choice of Warranty options. Better deal than our existing deal and almost 50% less cost. We only cover 1000/1250 miles a year in this car but a decent Warranty makes s... See more
Company replied
Company details
- #40 of 68 best companies in Car and Motor Insurance Agency
- #149 of 178 best companies in Insurance broker
About Click4Group
Written by the company
Click4Warranty
Recognised as the only INSURED Car Warranty where cover starts DAY ONE (even for WEAR & TEAR) plus covers failure of insured parts identified at MOT or Service, any choice of 1, 2 or 3 years cover for cars up to 12yr/150,000 miles at policy start.
NO AGE OR MILEAGE LIMIT ONCE COVER STARTS!!
Recognised as the only INSURED Car Warranty where cover starts DAY ONE (even for WEAR & TEAR) plus covers failure of insured parts identified at MOT or Service, any choice of 1, 2 or 3 years cover for cars up to 12yr/150,000 miles at policy start.
NO AGE OR MILEAGE LIMIT ONCE COVER STARTS!!
Comprehensive Cover
Affordable at Purchase Reliable at Claim
Affordable at Purchase Reliable at Claim
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Click4Gap
Dealer GAP Insurance at online premium saves up to 70%
Since 2004 our team - underwriters, administrators, consultants and IT crew alike have worked to make Click4Group products respected as the best of their kind.
Dealer GAP Insurance at online premium saves up to 70%
Since 2004 our team - underwriters, administrators, consultants and IT crew alike have worked to make Click4Group products respected as the best of their kind.
Comprehensive Cover
Affordable at Purchase Reliable at Claim
Affordable at Purchase Reliable at Claim
There's no finishing line in business, and we continue to work hard ensuring our insurance backed policies continue to deserve the trust of our thousands of policy holders past, present and future.
We pledge to keep on delivering the best quality of service
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TRUSTED FOR VALUE, QUALITY AND SERVICE SINCE 2004
Working with Trustpilot feedback, we created our unique Click4Warranty COVER AT A GLANCE page www.click4warranty.co.uk/warranty which shares all policy information in a way that is clear, fair and not misleading. From benefits, choice of cover, to claims and limitations - everything is explained clearly on one page!
We thank all our reviewers for taking the time to post their experience. All comments are passed on to the relevant departments and, while it's never nice to receive a negative comment, we appreciate there's always room for improvement. Thank you for visiting Click4Warranty on Trustpilot.
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Any firm wishing to sell or advise on general insurance products must be Authorised and Regulated by the Financial Conduct Authority (FCA).
Click4Group is directly authorised and regulated by the Financial Conduct Authority. You can check this on the FCA’s Register by visiting the Financial Conduct Authority website, which contains a link to a register of all regulated firms, can be visited at www.fca.org.uk. The FCA can only give general information and cannot recommend the products of any company.
Click4Group is a trading style of Future 45 Limited
COMPANY REGISTRATION No. 5407413
DATA PROTECTION REGISTER No. Z933878X
FINANCIAL CONDUCT AUTHORITY (FCA) No. 461102
Contact info
Warwick House, CM19 5DY, Essex, United Kingdom
- 0208 819 3424
- email@click4group.co.uk
- click4warranty.co.uk
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Good service
Found it online .easy to contact them.nice and easy simpl service. I liked it.thanks
23 December 2025
Reply from Click4Group
Hello,
Thank you for sharing your feedback. It’s good to hear you’ve had such positive customer service, as we aim to make things straightforward and supportive for everyone who deals with Click4Group. We appreciate you taking the time to leave a review and you can rely on our continued attention whenever you need us.
Kind regards,
Louis
Reply from Click4Group
Hello,
Thank you for your feedback. It’s great to know you found our pricing competitive and our team helpful. We aim to make arranging cover straightforward and good value, so it’s rewarding to hear that reflected in your experience. We appreciate you choosing Click4Group and look forward to continuing to support you in the future.
Kind regards,
Louis
Doesn't cover diagnostic and also on £40 per hour labour. Their recommended repairer is Halfords!!!
I wouldn't buy this warranty. When you read the fine print. It doesn't cover the cost for diagnostics and they only pay £40 per hour labour. Most garages in London are £85-£100. So you would be severely out of pocket.
Their recommended repairers are Halfords. If your car needed anything major, I don't see Halfords being equipped or qualified to repair your car. They are a service centre.
22 December 2025
Unprompted review
Reply from Click4Group
Hello,
We're sorry to see that you didn't respond to our request for details so that we could investigate this further. Without this information, we're unable to identify you or locate your details on our system.
Please respond to the email sent through Trustpilot and we'll be glad to look into this and get back to you.
Kind regards
Brooke
Reply from Click4Group
Hello,
Thanks for taking the time to share your feedback. We’re glad you found the process straightforward and appreciated the range of options available. Giving customers clear choices and flexible cover is a big part of how we add value, and it’s good to hear that came through. We’ll continue to focus on keeping things simple and relevant as your needs change.
Kind regards,
Brooke
Fantastic support received from Louis.
Fantastic support received from Louis.
Thank you for an easy process.
19 December 2025
Reply from Click4Group
Hello,
Thank you for your kind feedback. It’s great to hear that Louis was able to support you and help make the process smooth and straightforward. Providing practical support and simple, value-focused cover is central to how we work, and we’ll continue to give your policy the attention it deserves.
Kind regards,
Brooke
Easy website to follow and good choice…
Easy website to follow and good choice of Warranty options. Better deal than our existing deal and almost 50% less cost. We only cover 1000/1250 miles a year in this car but a decent Warranty makes sense.
Finalising on line was very straightforward.
18 December 2025
Reply from Click4Group
Hello,
Thank you for sharing your experience. It’s great to hear that you found the website easy to use and the warranty options well suited to your needs. Offering flexible cover that makes sense for lower annual mileage, while still delivering strong value, is something we focus on, so it’s good to know the savings stood out. We appreciate you choosing Click4Group and will continue to make the process clear and straightforward.
Kind regards,
Brooke
Good communication from staff and…
Good communication from staff and patience through to contract
18 December 2025
Reply from Click4Group
Hello,
Thank you for your feedback. It’s good to hear that our team kept communication clear and took the time to support you through the contract process. Providing patient, straightforward service alongside practical insurance solutions is important to us, and we appreciate you choosing Click4Group.
Kind regards,
Brooke
Waste of money - Avoid!!!!
1★ – Paying monthly but receiving no service
I have been paying £54.31 every month for this warranty (Policy No: 10254438/YY2019/174325).
When I made a claim for a replacement engine under Case CS0974667 (processed by AutoProtect) and followed their procedure, communication completely stopped.
Despite repeated emails and calls from October to December 2025, I received no guidance, assistance, or repair authorisation. Due to this complete failure to provide service, I had to arrange the repair myself and pay £2,250 out of my own pocket.
All payments (£54.31 monthly) and correspondence regarding the claim are fully documented. I received no help when I needed it most.
Based on my experience, I strongly advise potential customers to be very cautious before signing up.
18 December 2025
Unprompted review
Sam was very professional
Sam was very professional, helpful and patient.
She explained fully what was covered under the GAP insurance policy and the price was acceptable, especially with the 30% discount via MSE.
16 December 2025
Reply from Click4Group
Hello,
Thank you for taking the time to share your experience. It’s great to hear that Sam took the time to clearly explain the GAP policy and supported you patiently through the process. We’re pleased the cover and pricing, including the MSE discount, worked well for you. At Click4Group, we aim to make insurance straightforward and good value, and your feedback helps reinforce that focus. We’ll continue to ensure customers receive clear information and attentive service.
Kind regards,
Brooke
Competitive online pricing for a Car Warranty
Today 05/12/25 I spoke to Darren Paradise at Click4Warranty to enquire about taking out a 3 year warranty for my car. Darren was able answer any questions I had about the warranty and explained everything fully to me in simple terms.Having dome my research online with companies that supply car warranties I think that Click4Warranty offer the best service at a very competitive price. The proof will be when i have to make a claim which hopefully will not happen but if it does I feel confident that the company will help me.
Well done to Darren for his patience in dealing with the question I was asking
5 December 2025
Reply from Click4Group
Hello,
Thank you for sharing your experience with Darren. It’s great to hear he was able to answer your questions clearly and guide you through the details of the warranty. We appreciate the time you spent comparing providers and are glad our service and pricing stood out to you. Your confidence in us means a lot, and we’ll be here to support you should you ever need to make a claim. Thank you again for the thoughtful feedback.
Kind regards,
Brooke
Easy to navigate and the price was…
Easy to navigate and the price was right but more importantly somehow the experience made me feel wanted and the business just wanted to say we provide the best Gap insurance at the right price
4 December 2025
Reply from Click4Group
Hello,
Thank you for sharing your experience. It’s great to hear that you found the process easy to navigate and felt genuinely valued throughout. We’re glad the cover and price met your expectations, and we appreciate you recognising our aim to offer straightforward, well-priced GAP insurance. Your feedback is helpful and we’ll keep working to maintain the level of service you’ve described.
Kind regards,
Brooke
Sam made it straightforward and knows…
Sam made it straightforward and knows the product.
She answered all my queries without hesitation.
4 December 2025
Reply from Click4Group
Hello,
Thank you for taking the time to leave this feedback. It’s good to hear that Sam was able to guide you through everything clearly and respond to your questions with confidence. We’re pleased the process felt straightforward, and we’ll make sure your comments are passed on as they’re always appreciated. We look forward to supporting you whenever you need us.
Kind regards,
Brooke
2 warranties
I have just taken out 2 warranties for 2 cars. The deal was very good, the cover, looks good, so, time will tell if it is that good. Hopefully nothing goes wrong with the cars but if it happens, I am hoping there isn't any issue, cross fingers
30 November 2025
Unprompted review
Reply from Click4Group
Hello,
Thank you for your feedback. We're glad to hear that you found the deal appealing and that the cover meets your expectations. We completely understand your hope that nothing goes wrong with your cars, but rest assured, we're here to support you if any issues arise. We value your trust and will continue to ensure everything runs smoothly.
Kind regards,
Brooke
I was given a very good offer and a…
I was given a very good offer and a very good policy to cover my car
1 December 2025
Reply from Click4Group
Hello,
Thank you for sharing your experience. We're pleased to hear that you were happy with both the offer and the policy. It's our goal to provide value and peace of mind, and we're glad we could meet your expectations. Should you need anything in the future, don't hesitate to get in touch.
Kind regards,
Brooke
Great stuff best Customer Service
26 November 2025
Reply from Click4Group
Hello,
Thank you for sharing your feedback. It’s good to hear you’ve had such positive customer service, as we aim to make things straightforward and supportive for everyone who deals with Click4Group. We appreciate you taking the time to leave a review and you can rely on our continued attention whenever you need us.
Kind regards,
Brooke
Great car assurance cover experience
Found through money supermarket, great price good information and detail provided, smooth process and easy to undertake. Great price and good saving by paying in full for the 3 year term.
22 November 2025
Reply from Click4Group
Hello,
Thank you for sharing your experience. It’s great to hear that you found us through MoneySuperMarket and felt the price, information and overall process made things straightforward. We’re pleased the three-year option offered good value for you, and we appreciate you choosing to pay in full. Your feedback helps reinforce what we aim to offer and you can rely on our continued attention throughout your cover.
Kind regards,
Brooke
Sam at Click4Gap was excellent
Click4Gap's representative Sam was very clear and helpful, supporting us through the whole process of purchasing the right Gap insurance, in an efficient, professional and friendly manner. Thank you Sam
21 November 2025
Reply from Click4Group
Hello,
Thank you for taking the time to share your experience. It’s great to hear that Sam was clear, supportive and made the process of choosing the right GAP insurance straightforward for you. We value feedback like yours, as it reflects the level of service we aim to provide, and you can count on our continued attention throughout your cover.
Kind regards,
Brooke
Great experience renewing my insurance…
Great experience renewing my insurance from the start. The agent was knowledgeable and extremely helpful in taking me through the steps required. A call back was required and she did exactly what she promised. If I had questions they were answered professionally and in full. Will use this company again.
21 November 2025
Reply from Click4Group
Hello,
Thank you for sharing your renewal experience. It’s good to hear that our agent was knowledgeable, followed through on the promised call back and was able to guide you clearly through each step. We really value knowing that your questions were answered fully and that you’d choose to use us again. You can rely on our continued attention throughout your cover.
Kind regards,
Brooke
Reply from Click4Group
Hello,
Thank you for sharing your feedback. It’s great to hear you found our agent helpful and cover priced better than other options. We aim to make things straightforward and offer good value, and it’s encouraging to know this came across. If you ever need support, we’re here to help and will continue to look after you.
Kind regards,
Brooke
Good customer service and offer fully…
Good customer service and offer fully explained.
19 November 2025
Reply from Click4Group
Hello,
Thank you for sharing your feedback. It's great to hear that our team provided clear support and took the time to fully explain the cover. We aim to make things straightforward and give you confidence in the products you choose with Click4Group, and we appreciate you letting us know how we’re doing. We remain here to help whenever you need us.
Kind regards,
Brooke
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