Click-Plick Photobooths Reviews 110

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making every interaction pleasant and efficient. The service provided is frequently described as excellent, with many people highlighting the ease of use of the photobooths and the high quality of the photos produced. Reviewers also appreciate the fun props and personalized touches, which add a special element to their events and create lasting memories. However, some people were dissatisfied with the service, reporting significant delays in setup and issues with the photobooth's functionality, such as obscured camera lenses and incorrect print layouts. These customers also mentioned receiving empty USBs and experiencing a lack of responsibility regarding font discrepancies, leading to an overall disappointing experience.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting professionalism, punctuality, and efficiency... See more

Product

Customers consistently note positive experiences with the product, praising the fantastic photo quality and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many highly recommending the service... See more

Quality

Customers had positive experiences with quality, consistently praising the fantastic and excellent photo... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely FIVE STAR experience from Click-Plick Photobooths from start to finish!!! Raj just Brilliant, Professional, stayed the whole evening. We hired the Magic Mirror for a 50th birthday Party -... See more

Company replied

Rated 5 out of 5 stars

Absolutely FIVE STAR experience from Click-Plick Photobooths. We hired the Magic Mirror for a 13th birthday Party - highly recommend the photo quality is fantastic! We had over 50 kids at the party s... See more

Company replied

Rated 5 out of 5 stars

We hired this company for a photo booth at our party, and they were absolutely fantastic! They offer great packages and deals to suit different needs, and we loved the variety of options available.... See more

Company replied

Rated 5 out of 5 stars

A lovely company to deal with. Easy to book the photo booth that we decided on. Ali came to set up on the day of our event and was very professional. All the guests loved using the props and the infl... See more

Company replied


Company details

  1. Party equipment rental service
  2. Photo printing service

Written by the company

ClickPlick Photobooths offers a unique and fun entertainment option for weddings in and around UK. This team of professionals prides themselves on their trend-setting photo pods, inspired by the fast-paced, ever-changing world of social media and Pictures! ClickPlick Photobooths offers a range of photo booths, leaving couples with plenty of choice for their celebrations. The Retro White Box is particularly ideal for weddings, as its Retro aesthetic blends seamlessly with the bridal theme or decor. Alternatively, the Wooden Vintage Tripod offers a similar appeal with a slightly more rustic look. Both options are lovely additions to any wedding reception and include unlimited prints, a banner to help guests locate the booth, a guest book, and an on-site attendant to assist on the day. Your personalised text and logo can also be selected, while a green screen, filters, photo effects, and photo layout are also included. Social media and email sharing capabilities provide you with instant access to your snaps. After, you’ll receive a USB with all the digital copies so you can relive each exciting moment again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Exceptional Photo Booth Experience

Click-Plick Photobooths did an outstanding job at our Diwali event. The setup was professional, the photos were high-quality, and their team was organized and engaging. A perfect addition to our celebration!

18 October 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Mihika, We are so glad you liked our services at your diwali event! We hope to serve you soon again🥂🥂

Warm Regards
ClickPlick Photobooths

Rated 5 out of 5 stars

Must have for any event!

We hired this service for our Diwali Party and the photos were of great quality with customisable text as well! Leroy was extremely helpful in setting it up and dismantling it as well. Would highly recommend for any event!!

18 October 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you for a wonderful review! We are glad you loved our services and we hope to serve you again with the same excitement again.

Warm Regards
ClickPlick Photobooths

Rated 1 out of 5 stars

Do not use this company

If you are looking for a reliable and professional service for your event, I would suggest you stay away from this company.

I chose Click Plick Photobooths for my wedding after reading their many five-star reviews, but their service fell considerably below expectations.

Despite being given detailed written directions and a map, they arrived over two hours late to set up. They later blamed this delay on the venue phone line not working, but my wedding was in a well-known central London location. Rather than showing initiative to get out of the car and ask for assistance, they appeared to remain waiting for hours without taking any proactive steps to locate the venue. This lack of effort was unreasonable and unprofessional.

When they finally set up, the design template we had agreed over WhatsApp was completely misleading. They only confirmed the number of photos and print size, but the final layout looked nothing like the example shown. The font used was entirely different from the one they advertise, and they refused to take responsibility for this, claiming that fonts are not guaranteed unless you pay extra. They also failed to provide the agreed white background and correct layout, all of which had to be requested again on the night after they arrived late. This meant the photobooth was out of service for a further 20 minutes after already being two hours late.

The booth itself was poorly set up: guests could not see themselves on the screen before taking photos, and the corner of the camera lens was obscured by the booth frame. These technical and setup issues meant that I, as the bride, had to intervene and manage their mistakes rather than enjoy my own wedding.

When I called their manager Raj for help, the only response was to offer to pack up and leave for a refund, which was unhelpful and unprofessional in the middle of a wedding. Although they later sent the digital photos (after the USB given on the night was empty), the overall service was chaotic, unprofessional, and far from what was promised.

If you decide to go with this company, make sure you pay by credit card. When I asked for fair compensation, Click Plick offered only a token refund. My credit card provider later agreed that they had not delivered the contracted service and refunded me under Section 75.

Overall, an extremely disappointing experience and not what any couple should have to deal with on their wedding day. I would strongly advise others to look elsewhere when booking a photobooth for their event.

28 September 2025
Unprompted review
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Reply from Click-Plick Photobooths

Hello Katherine,

We’re genuinely sorry to hear that you were unhappy with your experience and want to assure you that we take every review seriously. However, we must clarify that several parts of your review are misleading and do not accurately reflect the events of that evening.

Our operator arrived at 7:30 pm, a full hour before the agreed start time. Unfortunately, both the venue’s phone line and the contact number provided were unreachable for a prolonged period, despite our team calling and messaging over 100 times to gain access. The delivery point was in a dead-end street with no signage, and without venue assistance, the location could not be found. Once the restaurant finally contacted us, setup began immediately.

Our terms and conditions, available on our website, clearly state that it is the client’s responsibility to ensure access to the venue and provide reachable contact numbers. In this case, the delay occurred due to circumstances entirely beyond our control.

Regarding the design template, we delivered the agreed 4x6 layout with your text and date. Custom fonts and bespoke templates are available as an optional add-on, which was not selected at the time of booking. Even so, our operator did her best to adjust requests on-site within the limited time available.

When you raised concerns during the event, our senior manager offered a full refund on the spot if you preferred to cancel, but you chose to proceed. The booth then operated successfully and was enjoyed by guests well past the scheduled end time.

We nevertheless offered a goodwill refund after the event, as we value our clients and take all feedback seriously.

Click Plick Photobooths has proudly delivered hundreds of successful events with consistent five-star reviews. This was an isolated situation caused by restricted access and communication difficulties, not a reflection of our usual high standards of professionalism and reliability.

Finally, while we understand you initiated a chargeback claim through your card provider, we can confirm that this case remains under review, and we have supplied full supporting evidence to demonstrate that all contracted services were provided as agreed.

Warm regards,
The Click Plick Photobooths Team
www.clickplick.co.uk

Rated 5 out of 5 stars

Fabulous wedding photobooth

Raj was amazing! From my first enquiry he’s been so helpful and reassuring. Pricing is really good in comparison to a lot of companies. All of our guests had a fabulous time with the booth. Despite our wedding day running late, Raj didn’t let that stop the fun! Thank you so much for providing a fantastic service.
I’d been scammed from another company so Raj really restored my faith in using his service. Thank you!!

11 October 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you for a wonderful review! We are so glad that you liked our services! We hope to serve you soon again 📸🥂

Rated 5 out of 5 stars

Such a lovely photobooth

Such a lovely photobooth! We booked this company for a wedding on 5/10 ans they were amazing! fast communication and very accommodating!!! the best, will definitely be booking in future again!

5 October 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Aaminah. We are so glad that you enjoyed our services. We hope to work with you soon again.

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish, our attendant was lovely and soo helpful! It really made the party something else and the photo quality is perfect. We received a book filled with our prints and a digital copy after that I’ve shared with my family and friends.

4 October 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you for a lovely review! We are so glad that out services were up to mark! We hope to serve you soon again 🥂📸

Rated 5 out of 5 stars

10/10

We used Click-Plick Photobooths for our wedding, 03/10/25 and they were amazing. Communication- perfect, set up to finish - excellent. Would highly recommend.

3 October 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Kelly! We are so glad you liked our services! We hope to serve you soon again.

Rated 5 out of 5 stars

Great service and experience

We had an amazing service from Click Plick for a work party. The magic mirror photo booth added a fun and memorable feature to the event. Raj was able to come out at short notice and had everything ready. He was also super friendly, helpful and professional from start to finish. The set up was quick and the photo booth was very easy to use. Guests loved the props, the instant photo prints and how quick it was to download too. The quality of the photos were great, and guests loved the light and back drop for an extra special look. It was also lovely to have the guest book for guests to sign, and receiving the thumb drive of the photos to remember the night. Highly recommend.

18 September 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Esther! It was really great working with you! We are glad you liked our services. Hope to work with you soon again.

Rated 5 out of 5 stars

The photobooth was great all of our…

The photobooth was great all of our guests loved it and the service was really prompt and professional.

13 September 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you for a 5 star review! We are glad you liked our services and we hope to serve you soon again 🥂📸

Rated 5 out of 5 stars

Amazing!

Amazing communication and service! The Photobooth arrived on time to the wedding, the guests loved using it! We were given 4 hours for the price of 3 and given a link to a digital copy of all our pictures for free. I would highly recommend hiring the LCD photobooth for your special event!

28 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you very much for a wonderful review! I am glad you liked our services and we hope to work with you soon again!!

Rated 5 out of 5 stars

Our wedding Photo Booth

Excellent service by Raj and Madalina! Everything was setup on time, wedding props were funny and interactive! Prices are very competitive! I ll surely book again.

30 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Vishal! We are so glad that you liked our services! We hope to work with you soon again.

Rated 5 out of 5 stars

50th Birthday Booth

From the moment of contact with Raj, he was polite, kind and helpful with our booking, sending endless information and suggestions for our 50th birthday and answering any questions we had. On the day Madalina was punctual and helpful, setting up the booth and being nearby all evening in case we needed further support. The photo booth was an absolute success, both kids and adults spending returning time and time again to take new photos in different groups, it was a lovely way to bring strangers together and we’ve had a great time enjoying the complimentary photo book afterwards. Thanks Raj and Madalina, we would definitely book you again!
Steph and Jono

30 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you for a wonderful review Steph! We are glad, we could make your evening special and full of memories. We hope to work with you soon again.

Rated 5 out of 5 stars

So easy to arrange

So easy to arrange. They were very accommodating came and set everything up fast. We loved the props, added some ourselves, but they had a great selection

24 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Noreen! We are really glad you loved our services! We hope to serve you soon again 🥂📸

Rated 5 out of 5 stars

Baby shower

We had this photobooth company for our baby shower and it was such a special touch to the day! It gave us something fun and unique to create memories with, and now we have amazing photos to look back on and keep forever. The gentleman who came to set everything up was extremely friendly, helpful, and made sure everything ran smoothly. I would definitely recommend them to anyone looking to add something memorable to their event!

15 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you very much Abbie and Congratulations once again for the new-comer!! We hope to serve you again soon🥂🥂

Rated 5 out of 5 stars

Amazing experience my guests absolutely…

Amazing experience my guests absolutely loved it thought you guys were very helpful explaining how to use the mirror the props were hilarious

23 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you very much Matt! We are glad we could make your evening full of memories! We hope to work with you soon again 🥂🥂

Rated 5 out of 5 stars

The service provided was brilliant

The service provided was brilliant. The set up was super quick, and the slimline pod was so easy to use. We had personalised prints with our married at the bottom and our date - it made everything extra special. Madalina was our operator and she was always there to help us with any questions we had.

22 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you for a wonderful review! We are so glad we could make your evening special and full of memories! We hope to serve you soon again 🥂📸

Rated 5 out of 5 stars

PHOTOBOOTH EXPERIENCE

Wow, such an amazing experience with click pick
Must book if you are looking for photobooth for any of your events.

4 August 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Kamya! Your event was amazing and we are glad we got a chance to serve you! Hope to see you at your next event 🥂📸

Raj B.
Clickplick Photobooths

Rated 5 out of 5 stars

Amazing service from Clickplick

Amazing service from Clickplick. Raj was really helpful and patient with me answering all my questions and the service was amazing. All guests were happy with the prints. For sure will book again

12 July 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you Monica! We are so glad that you loved our services! We hope to serve you again very soon!🥂📸

Raj B.
Clickplick Photobooths

Rated 5 out of 5 stars

It was a lovely experience

It was a lovely experience! Was told everything we needed and it all went so smoothly. It was a guest favourite at our party! Pricing is amazing for all you get! Would definitely recommend and book again!

19 July 2025
Unprompted review
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Reply from Click-Plick Photobooths

Thank you for a wonderful review! We are glad you liked our services. We hope to serve you soon again 🥂📸

Raj B.

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