Clinica London Reviews 

467
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

We saw Dr Naz Raoof yesterday and she was incredible with my son. Definitely one of the best consultants we have ever been to. She took the time to explain his tests in detail going through all th... See more

Company replied

Rated 1 out of 5 stars

Fraud! I called to ask if they have a Cornea specialist for a second opinion, the receptionist said yes and booked me in with Dr Emma Jones. After an hour and half driving to get there, and after I di... See more

Company replied

Rated 5 out of 5 stars

Really nice people, excellent service. Top place, thanks for sorting my eye out urgently

Company replied

Rated 5 out of 5 stars

I have seen various doctors from both the NHS and privately and have to say Dr Naz Raof has been amazing! Most of the doctors I've seen have been very dismissive, rushed and evasive when it comes... See more

Company details

  1. Ophthalmology Clinic
  2. Dermatologist
  3. Eye Care Clinic
  4. Ophthalmologist
  5. Paediatric Ophthalmologist
  6. Private hospital

Written by the company

Clinica London is a leading ophthalmology and dermatology medical clinic located in London’s prestigious Harley Street. Child and adult patients are treated at Clinica London, where we have out patient and day care facilities with a small operating theatre for local anaesthetic skin and eyelid procedures and eye injections. There is a multidisciplinary team of several ophthalmology consultants and two medical dermatologists. At clinica London the world leading eye specialists see patients with cataract, glaucoma, retinal problems, uveitis, macular disease, strabismus (squint), amblyopia (lazy eye), chalazion and other eyelid lumps and bumps, eyelid ptosis, heavy eyelids requiring blepharoplasty, ocular surface inflammation and dry eyes, urgent eye problems with visual disturbances and red sore eyes. Glaucoma: Professor Anthony Khawaja, Mr MInak Bhalla and Ms Emma Jones. Retina: Professor Michel Michaelides (Non surgical retina), Ms Evegenia Anikia and Mr Julian Robins (Medical and Surgical Retina), Mr harry petrushkin (Uveitis and Cataract). Paediatric strabismus (squint), Ms Naomi Tan Adult Strabismus (squint), Ms Jane Olver Orthoptists: Miss Victoria Tang, Mr Greg Richardson and Mr Zishan Naeem. Cataract Surgeons: WE have many, and all are excellent. Mr Harry petrushkin, Mr Daniel Sibley, Mr Johnson Neo, Ms Emma Jones, Professor Anthony Khawaja, Mr Minak Bhalla, Ms Evgenia Anikina, Mr Julian Robins. Oculoplastic and Reconstructive Orbito.Facial Surgery: Ms Michelle Ting, Ms Lisa Jagan, Ms Jane Olver Ocular Surface and Dry Eyes: Mr Daniel Sibley (cornea and Ocular Surface), Mr Johnson Neo (cornea and Optilight IPL) , and Ms Jane Olver (for eyelids, tear ducts and Optilight IPL). Lacrimal Drainage (watering eyes): Ms Jane Olver, Ms Michelle Ting


Contact info

3.8

Great

TrustScore 4 out of 5

467 reviews

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3.8

All reviews

(467)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I mademy first visit to see mrs olver …

I made my first visit to see mrs olver a few mths ago for a consultation I had previously had filler in the under eye area and was recommended her by another doctor as I wanted to have blephopasty done so had to have the filler removed I travelled from Ireland to see her twice once for consultation and second time for treatment to reduce the under eye swelling before I could have any surgery.. she done a great job and they look a lot better now the clinic is beautiful so clean and bright and the staff girls at reception were so nice and always got back to me straight away when messaging .. mrs olver is so lovely she made a plan and she organised an mri for me I’m glad I traveled to see this doctor as it was worth it I was in safe hands .. 100% recommend mrs olver ..

22 June 2023
Unprompted review
Clinica London logo

Reply from Clinica London

Thank you for a super positive review and for taking the time to travel from Ireland all the way to London for your treatment.
Kind regards
Jane Olver

Rated 5 out of 5 stars

Professional and Personal Attention Given

I needed a second opinion on a medical condition. Laura Crawley came highly recommended and I was not disappointed. Everyone at the clinic were helpful and polite. Best was the personal attention Laura Crawley gave me. She took the time to explain treatments and what the options are. I am so thankful.

16 August 2023
Clinica London logo

Reply from Clinica London

Thank you for posting such a helpful review about your care under Ms Crawley. We are delighted that your visit all worked out well and that you are now much better informed about your vision.
From the Clinica London Team.

Rated 5 out of 5 stars

Good

Very pleased and happy with the doctors and staff

10 August 2023
Clinica London logo

Reply from Clinica London

Thank you for your positive review of Clinica London, from the doctors and staff

Rated 5 out of 5 stars

Had appointment with Miss Jane Oliver…

Had appointment with Miss Jane Oliver on 12/7/2023.Having had upper eyelid surgery at another hospital with another surgeon I was not pleased with my results felt had been left with eye webbing. My consultant who performed the operation was not interested in my concerns so had to find someone that could give me an expert opinion. Miss Jane Oliver was excellent she took on my concerns examined my eyes and reassured me that if in a year after my surgery things had not rectified themselves, once I had been through the healing process, she would be willing to see me again to correct them. The advise and reassurance she gave me was enough to give me peace of mind that if need be something can be done. Jane was very friendly and came across very confident that she knew exactly what she was talking about. Hopefully I do not need to have the surgery next year but if I do I would feel very confident in her hands. Thank you Mrs J. Gutteridge

11 July 2023
Clinica London logo

Reply from Clinica London

Dear Mrs Gutteridge,
Thank you for having come to see me at Clinica. I am pleased that I have been able to reassure you and help you with regard to your eyelids. Possibly we will see you next year, but we hope not as we want you to get better and not to have to have surgery.
With kind regards
Jane Olver

Rated 5 out of 5 stars

Staff and Dr Sajjad all were very…

Staff and Dr Sajjad all were very friendly and helpful.

12 July 2023
Clinica London logo

Reply from Clinica London

We are very pleased that your visit to Mr Sajjad Ahmad was successful. Thank you for posting your review, on behalf of the Clinica London Staff.

Rated 5 out of 5 stars

Nice experience

Nice experience. I visited this facility twice and never had to wait for longer. Staff was helpful and polite.

31 May 2023
Clinica London logo

Reply from Clinica London

Thank you for posting your positive 5 STAR review of Clinica London.

Rated 1 out of 5 stars

More depression, I wrote review on the other time about…

I wrote review on the other time about my blepharoplasty with Dr Jane.I went to clinic another day.but I find that due to the lower eye lid skin been cut lots ,so it show that more white sclera on my right eye.
I am in very depressed stage for my whole journey with surgery.

18 April 2023
Unprompted review
Clinica London logo

Reply from Clinica London


Dear Ms Zhang,
Thank you for taking the time to post your second One Star review relating to your recent surgery. I am sorry to hear that you are feeling depressed. We extend our heat felt feelings for your concerns and re-emphasise that everything is progressing well. It is indeed a short length of time since the surgery and the typical healing process takes some time. We discussed all of this prior to the procedure and since have re-emphasised this via our separate email communications and in person at Clinica London.
The Lead Nurse and I have seen you twice since your surgery, examined you, advised you on your post operative care and reassured you about your concerns. We will continue to see you on a weekly basis and aim to be of support during your recovery.
All patients having eyelid surgery find it very daunting in the first few weeks because it is an unfamiliar journey. You are attending the clinic in person weekly at this stage, so that we can be a source of reassurance. If you have any further queries about your post operative care, we are available daily and can be readily contacted by email or phone. Your next post operative review is tomorrow, being just three weeks after surgery and I am looking forward to seeing you.

From Ms Jane Olver, Oculoplastic Surgeon, Clinica London.

Rated 5 out of 5 stars

My experience with Clinica at Harley…

My experience with Clinica at Harley Street was excellent, the staff were courteous and friendly.
The consultant Ms Naz Raoof was really the best, she was kind and explained everything regarding my problematic eye condition. I have rarely had such excellent treatment and she should be highly commended.
The orthoptist was professional and thorough.

It was stressful having to go to Londondon for a consultation but the consultant, orthoptists, and staff made it a worthwhile experience

Lennon English was great in communicating with me prior to my appointment, responses were prompt and nothing too much trouble.

Sarah Durrant

8 February 2023

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