Cliphair Reviews 3,169

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,103 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as soft, natural-looking, and blending perfectly. Many people highlight the efficient and fast delivery service, often noting that orders arrive quickly. The customer service is also frequently commended for being helpful, responsive, and providing great confidence. Reviewers appreciate the ease of the ordering process and the wide range of shades available, making it simple to find a perfect match. However, some customers were dissatisfied with specific product types, particularly the halo extensions, finding them ill-fitting or not working as advertised. A few people also reported issues with the hair becoming matted or tangled after a short period. Additionally, some reviewers experienced problems with delivery, including parcels being sent to incorrect addresses or not being received, leading to frustration with the resolution process.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the hair extensions for... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the hair extensions for being soft,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Order

Users describe ambiguous interactions with order. Many customers praise the simple ordering process, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a really great experience with Cliphair! The quality of the hair extensions is amazing—super soft, natural-looking, and they blend perfectly with my own hair. They’re easy to clip in and fee... See more

Company replied

Rated 5 out of 5 stars

Highly recommended! Decent high quality, thick double weft 18” human clip in hair extensions. Colour match is perfect, well packaged and delivery is so quick. Always pleased with my purchases, never... See more

Company replied

Rated 5 out of 5 stars

Lynn was amazing. I work in customer service myself, so i really appreciate good service. The phone was picked up quickly and my issue (my fault for ordering the wrong item) was solved quickly and she... See more

Company replied

Rated 5 out of 5 stars

Great I ordered the wrong colour and clip hair had no issues and processed by replacement quickly. The quality of the product is amazing and worth paying the extra money. Customer service is super fas... See more

Company replied


Company details

  1. #16 of 22 best companies in Hair extensions supplier
  2. #189 of 221 best companies in Beauty product supplier

About Cliphair

Written by the company

Cliphair main banner

Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.

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Explore the Full Freedom of Cliphair Extensions

Written by the company

Multiple categories, styles and shades
At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.

Trusted Not to Compromise on Quality

Customer service you can count on!

At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions. Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.

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4.1

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

Best hair brand I’ve ever used!!!🩷

Omg clip hair!!! Is the freaking best. It’s always got onto me dilvery 3-5 working days and most times comes earlier then that and it’s free!
The hair is 10/10 for quality and even after it’s been washed. The hair is never pin straight when it’s been washed. It’s got a slight wave which really benefits peoples hair as no one’s hair is pin straight when not dryed!. The colours are always so rich and expensive looking, I still have Mine in and has lasted 2 years!!!! I sometimes email for a perfect colour match if I’m split between colours and they ALWAYS get it bob on. And my customers loves the hair, never ever been disappointed. I will always use cliphair no matter what. There so affordable and lovely to work with, always giving deals out!!
Katiesearsonhair! Xx

14 April 2026
Unprompted review
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Reply from Cliphair

Hey Katie

It’s amazing to hear how much you love Cliphair! We’re so pleased the quality, colour richness, and natural movement of the hair have impressed you, and that our colour match service continues to help you and your clients find the perfect shades.

Hearing that the hair lasts so well for you and your customers means the world to us — thank you for your continued trust and support!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

A perfect colour match

A perfect colour match, quick delivery, great product

9 April 2026
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Reply from Cliphair

Hi Hayley

So glad to hear you had such a great experience! It’s wonderful that the colour match was perfect, the delivery was quick, and you love the product.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Pefect quality

Perfect quality

8 April 2026
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Reply from Cliphair

Hi Yeliz

So happy to hear you’re pleased with the quality! It’s wonderful that your extensions met your expectations.

Love,
The Cliphair Team ✂️💜

Rated 4 out of 5 stars

Hair is very good quality but....

Hair is very good quality. However my personal issue is, there is not enough medium brown options in cooler/neutral tones. Everything is too warm or far too warm, for example medium brown 4 is too red, ash brown no 9 is bit too light. I always have to buy a lighter colour and have it altered.

28 March 2026
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Reply from Cliphair

Hi Claire

We’re so pleased to hear you love the quality of your hair! We really appreciate your feedback on the colour range — it’s incredibly helpful to hear that you’d like to see more medium brown options in cooler or neutral tones.

We’ll be sure to pass this on to our team, as we’re always looking to improve and expand our shades. Thank you for sharing your experience with us!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

I had a great experience with cliphair

I had a great experience with cliphair. They quickly helped me find the perfect colour match, and the whole process was really smooth. My order was sent out super fast, and the customer service was excellent—friendly, responsive, and really helpful throughout. Highly recommend!

26 March 2026
Unprompted review
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Reply from Cliphair

Hi Natasha

It’s wonderful to hear you had such a great experience with Cliphair! We’re so pleased our team could help you find the perfect colour match and that everything was smooth from start to finish.

It’s great to know your order arrived quickly and that our customer service made a positive impression. Thank you so much for your recommendation!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Halo Hair

I have been using clip ins, and more recently tape ins for the past 20 years. My hair (after excessive bleaching) is now damaged so ive turned to Halo's. They are the best extensions ive used! Look natural, put in within 30 seconds and last so much longer!

16 December 2025
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Reply from Cliphair

Hey Gemma

We’re so pleased to hear you’re loving your Halo extensions! It’s wonderful that they look natural, are quick to apply, and work so well for your hair — especially after your journey with other methods. We’re delighted they’ve been the best you’ve used!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Really good site

I really like this site the hair extensions I’ve ordered all colours & lengths along with different fringes are of a really good quality and price. I mostly order for my daughter who has now moved onto wigs! Really wish cliphair did wigs. The courier service needs to do better delivering my items to a different address could’ve proved a problem but luckily they knew who I was 💕

19 October 2025
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Reply from Cliphair

Hi Alison

We’re so pleased to hear you and your daughter love our extensions! It’s wonderful that you’ve enjoyed the range of colours, lengths, and fringes, and found them to be great quality and value.

We really appreciate your feedback about wigs and will be sure to pass this on to our team. We’re also sorry to hear about the courier issue and appreciate you letting us know — your feedback helps us improve.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Great hair

Great hair. Sarah went above and beyond to expedite delivery even though it was Easter weekend and I managed to receive it in time for my event. Thanks Sarah!

4 April 2026
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Reply from Cliphair

Hey Naz

It’s wonderful to hear you had such a great experience! We’re so pleased Sarah could go above and beyond to help you receive your order in time for your event — especially over a busy period like Easter.

We’ll be sure to pass your kind words on to her, she’ll be delighted!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

The hair is amazing quality washes well…

The hair is amazing quality washes well does not shed and does not get tangled. I love it and will not be buying hair from anywhere else!

11 March 2026
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Reply from Cliphair

Hi Sherollette

It’s amazing to hear you’re loving your hair! We’re so pleased the quality, washability, and durability have impressed you — and that it stays smooth with no shedding or tangling. Thank you so much for your loyalty and lovely feedback!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

good value for money

hair extensions are so soft easy to put in and easy to style. blend well with hair and give a full hair effect. good value for money

7 April 2026
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Reply from Cliphair

Hi Sara

It’s wonderful to hear you’re happy with your extensions! We’re so pleased they’re soft, easy to use, and blend so well for a full, natural look — and that you feel they offer great value for money.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

I didn’t realise they were 100% human…

I didn’t realise they were 100% human hair until they arrived!

So I was extra happy with that!

4 April 2026
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Reply from Cliphair

Hi Jasmine

It’s amazing to hear your surprise turned into happiness! We’re so pleased you’re enjoying your 100% human hair extensions and that they exceeded your expectations when they arrived.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

10/10

Firstly, the hair I ordered was absolutely unreal. The quality is second to none, they are soft, silky and just such a perfect blend with my own hair. I ordered 24 inch tapes and will definitely be shopping here for hair going forwards. I’ve had extensions for many years but never used this brand before and I’m annoyed I haven’t tbh. Cannot fault them at all and I have had so many compliments over the past few days! My hair dresser who installed these also commented on how amazing the quality of them were.
Secondly, the communication and customer service was amazing. There was a small issue with my tracking which told me I wouldn’t be receiving my hair until much later than I was supposed to as I had paid for next day. I rang their customer service and got through almost instantly and was advised to email. I did this and someone from their team called me back the next morning. I did explain I had received my parcel by then as it appears to have just been a glitch with the tracking but the communication was great and so easy to get in touch with if there’s any issues or worries.

I will definitely be shopping here for my hair from now on and have told all of my friends to do the same! 10/10✅

9 April 2026
Unprompted review
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Reply from Cliphair

Hey Jessica

We’re over the moon to hear about your 10/10 experience! We’re so pleased you love the quality of your 24” tape extensions and that they blend so perfectly with your natural hair — and it’s amazing to hear both you and your hairdresser were impressed 💁‍♀️✨. We’re also really glad our team could support you quickly and keep things smooth with your delivery query.

Thank you so much for recommending us to your friends — it truly means everything to us!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Easy Returns and Fantastic Customer Care

I have recently completed two orders through Cliphair while preparing for my wedding. As I don’t usually wear extensions, I used their colour match service, which was quick and very helpful. They suggested a shade I hadn’t even considered from the website, and it turned out to be the best match out of the three colours I went on to order.

I initially placed one order with two colours and a second order with a third colour. I returned the two-colour order for a refund, and the single-colour order for an exchange after my hairdresser advised that a different length would be more suitable.

Throughout the entire process, Cliphair has been extremely communicative. I received either automated or personal emails from the customer service team at every stage. I noticed that I had received the partial refund for my exchange, but not yet the full refund for my return. Although it was still within the 7-day refund window, I decided to contact customer service, as my experience had been so positive that I thought something might have been missed.

They responded very quickly, identified the issue, and I received the refund the same day.

I have not yet styled or worn the extensions, as my wedding is still four months away, but my experience with Cliphair so far has been excellent. They have acted professionally and have been extremely responsive and helpful whenever I have needed assistance. A special thanks to Molly, who I communicated with most frequently.

9 April 2026
Unprompted review
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Reply from Cliphair

Hey Katie

We’re so pleased to hear about your positive experience while preparing for your wedding! It’s wonderful that our colour match service helped you find the right shade and that the returns and exchange process was smooth and well supported throughout. We’re especially glad our team could resolve your refund quickly and keep everything on track for you.

Thank you for your lovely feedback — and we’ll be sure to pass your kind words on to Molly!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

I got the clip in hair dark brown…

I got the clip in hair dark brown 22inch the hair is absolutely stunning you won't be disappointed ladies!

2 April 2026
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Reply from Cliphair

Hi Chelsea

It’s amazing to hear you’re loving your clip-in hair! We’re so pleased the Dark Brown 22” extensions look stunning and met your expectations — thank you for your lovely recommendation!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

The most beautiful hair from clip hair

The most beautiful hair from clip hair! I bought two quad wefts for my hair they feel absolutely amazing really soft thick throughout and no shedding, was with euthoria for a long time but after the last few orders the hair was really bad once it become wet!

2 April 2026
Unprompted review
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Reply from Cliphair

Hey Jade

We’re so pleased to hear you love your quad wefts! It’s wonderful that you found the hair soft, thick throughout, and with no shedding — exactly what we aim for.

We’re so happy to hear you’ve had such a positive experience with Cliphair, especially after trying other brands. Thank you for sharing your feedback!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Always great service

Always great service, quality hair extensions and well made packaging.

2 April 2026
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Reply from Cliphair

Hi Laura

So glad to hear you’re consistently happy with us! It’s wonderful that our service, quality hair extensions, and packaging continue to meet your expectations.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

So so happy

I had a hair match and I never normally trust these things however now it has arrived I’m so so happy! It is exactly the right hair colour and feels so so good, would recommend!

6 April 2026
Unprompted review
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Reply from Cliphair

Hey Abbie

It’s wonderful to hear you’re so happy with your colour match! We’re so pleased it turned out to be the perfect shade and that the hair feels amazing.

Thank you for your recommendation — it means so much to us!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Beautiful hair extensions that never disappoints!

Highly recommended! Decent high quality, thick double weft 18” human clip in hair extensions. Colour match is perfect, well packaged and delivery is so quick. Always pleased with my purchases, never any issues. Thank you very much Cliphair! A*****

7 April 2026
Unprompted review
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Reply from Cliphair

Hi Hannah

We love hearing this kind of feedback! It’s wonderful that your extensions continue to meet your expectations with their quality, thickness, and perfect colour match.

We’re so pleased you’re always happy with your purchases and our quick delivery — thank you for your recommendation and support!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Brilliant hair and super thick

Brilliant hair and super thick

1 April 2026
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Reply from Cliphair

Hi Zoe

So happy to hear you love your hair! It’s wonderful that it’s brilliant and super thick, just as you hoped.

Love,
The Cliphair Team ✂️💜

Rated 1 out of 5 stars

Shocking

Ordered the halo extensions a few months ago came out of the package silky and smooth they were okay for the first 2 weeks now they are beyond matted and ratty. I use pretty good products even splashed out on some more expensive salon quality products and no change. Absolutely terrible they weren’t cheap as well I can’t even get through shift at work without the hair looking like the end of a broomstick. I’ve had better quality extensions from Shein!

28 November 2025
Unprompted review
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Reply from Cliphair

Hi Marnie

Thank you for your review.

We’re very sorry to hear about your experience and understand how disappointing this must be, especially given your expectations and the investment made.

As no order details or contact information have been provided, we are unfortunately unable to locate your order or investigate this further at this time. Please be assured that all of our hair is made from 100% Remy human hair and undergoes thorough quality checks before being dispatched.

We would really appreciate the opportunity to look into this for you and help resolve the issue. Please contact our customer service team at customerservice@cliphair.co.uk with your order details, and we will be more than happy to assist you further.

Kind regards,
The Cliphair Team

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