I had a really great experience with Cliphair! The quality of the hair extensions is amazing—super soft, natural-looking, and they blend perfectly with my own hair. They’re easy to clip in and fee... See more
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Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.
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Customer service you can count on!
Unit 1 Watermill House, Restmor Way, SM6 7AH, London, United Kingdom
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Highly recommended! Decent high quality, thick double weft 18” human clip in hair extensions. Colour match is perfect, well packaged and delivery is so quick. Always pleased with my purchases, never any issues. Thank you very much Cliphair! A*****

Reply from Cliphair
Ordered the halo extensions a few months ago came out of the package silky and smooth they were okay for the first 2 weeks now they are beyond matted and ratty. I use pretty good products even splashed out on some more expensive salon quality products and no change. Absolutely terrible they weren’t cheap as well I can’t even get through shift at work without the hair looking like the end of a broomstick. I’ve had better quality extensions from Shein!

Reply from Cliphair

Reply from Cliphair
Website easy to find what i wanted colour match was perfect and delivery was excellent

Reply from Cliphair
Overall - amazing company - fast to respond to emails and really fast delivery!!!

Reply from Cliphair
I have attempted to return the item via your website but was unable to select the desired option. The system then prompted me to exchange the item which I did not wish to do. I would like a refund instead.

Reply from Cliphair

Reply from Cliphair
I recently bought some clip-in hair extensions and I’m really impressed! The website was very easy to navigate, which made the whole process quick and hassle-free. The hair itself is in excellent condition—super soft, shiny, and feels great quality.
Delivery was also a big plus, arriving within just 2 days, which was faster than expected. Overall, a quick, efficient service at a great price. I would definitely recommend and will be purchasing again!

Reply from Cliphair
My parcel was photographed on my front step by dpd ( I was home) when I got delivery notification there was no package there . Dpd told me that cliphair have to raise an investigation… cliphair not interested. So not only did I miss my hair appointment for my wedding but I’m also £200 Down. Absolutely terrible company. Would avoid like the plague ( cliphair jave only intervened since I wrote this review ) they weren’t interested before.

Reply from Cliphair
I have used clip hair extensions for years and they are the best quality I’ve found at competitive prices. The company are always willing to go above and beyond for their customers when they have questions or issues with an order.

Reply from Cliphair
Very disappointing !!! The hair feels rough looks fake and doesn’t blend well at all. The color was okay but after washing it, the quality became even worse. It got damaged easily, and when I brushed it, a lot of hair fell out.
The clips are also very uncomfortable and don’t feel secure.
I’ve bought many hair extensions before, and even my old ones are much better than this. I was honestly shocked by the difference.
For over £200, this is a complete waste of money. I would not recommend it at all.

Reply from Cliphair
Really beautiful hair extensions really long and light and it’s real hair the quality is amazing come very fast too

Reply from Cliphair
I’ve been using this brand for about 8 years. I love their hair extensions, very soft and amazing quality.

Reply from Cliphair
Very good quality, a bit expensive but the quality says everything. Nice shade too

Reply from Cliphair
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