Clix Therapy Reviews 380

I really like this. Got for neck and shoulder pain and was dubious because of the price, even on sale dear enough. However, I've been using every day since and it's brilliant. So versatile, important to read the instructions and know how to use first as it's definitely different but I would 100% recommend. Re-usability is excellent and would save in long run having to buy other products that won't last and don't always give great relief. Love this.

I bought 2 full sets from the Shopping Centre at Port Laoise, and we just love it!!!
I found the boiling part in the beginning a bit difficult, but the more I use it, the easier it gets. I just boil a pan with water, and I put a towel on the bottom so it won’t stick to the pan.
I just love it and can’t wait to give it as a Xmas gift to family members.

SAVE YOUR MONEY. Heat and cold duration is NOT what they advertise it as. My hot and cold pack I bought from Walmart does a much better job.

Highly recommend - brilliant for hot and cold therapy . Reusable so very good for environment. I have chronic pain my my
Back and Reynards in my hands . I find heat from it is amazing 🤩 last ages and even once all done . Just cook it in pan like spaghetti 🍝 you can go again how many times you need to . I have small one for my hands and face as I suffer tmj in jaw so very helpful . Is lovely product to feel aswell . Easy instructions to as I have autism . Great gift 🎁 for anyone in pain . This is life saver for me managing my pains on daily basis.

Absolute waste of money. Heat does not stay even for 15 mins. Resetting (immersing in boiled water for 15 mins) is just a time consuming, difficult work.

My neck and shoulder pad was broken. After contact with their support team I received a replacement within a week. I am very satisfied with their service.

Purchased a “show deal” of Clix therapy products at NEC from a very persuasive salesman . Got products home and realised they were not really suitable to me because of the method of “resetting” the products being by boiling in a pan - which the salesman had failed to tell me .emailed the same day and by the end of next day - which was a Sunday - was promised a full refund - no quibble and no need to return the items . Refund recd within 4 days . Could not fault the customer service .

The sales representative was knowledgeable. I then had an issue with one of the handwarmers and contacted customer service. They immediately sent a replacement. I’m very satisfied with my experience with this company and would recommend.

Your service was quick, thorough, friendly, helpful, and completely satisfactory! It was easy to have the damaged product replaced.

⭐️⭐️⭐️⭐️⭐️
Great customer service!
Clix Therapy dealt with my request really quickly and were very helpful throughout. I wanted to return a product, but they offered me a discount instead, which was a great solution. Excellent communication and very friendly service — highly recommend!

Absolute complete scam of a product. I was convinced into buying it at the Ideal Homes show. They told me it would last an hour and that it was a quick warm up in hot water to get it to reset. First claim, it lasts only 15 minutes at most and then gets cold and hard. Then to reset, it's not a quick warm up, but the full pot of water has to be at a full boil and these have to boil for a LONG time. This is an absolute nightmare. If you miss just a few crystals, you have to start all over again. Do yourself a favour and stay away from this product.

Absolute scam of a product. I was duped into buying it at a state fair. They told me it would last an hour to an hour and a half, and that it was a quick warm up in hot water to get it to reset. First claim, it lasts only 15 minutes and then gets cold and hard. Then to reset, it's not a quick warm up, but the full pot of water has to be at a full boil and these have to boil for a LONG time. If you miss just a few crystals, you have to start all over. Lastly, they told me these could be frozen into soft ice packs. Also false! I tried several times to freeze them but they activate in the freezer and turn rock solid and don't stay cold. Stay far away from these guys!

I had a problem with the product that Ibought this week. I was helped very quick. Good communication.

I recently purchased a Clix Therapy for Lower Back & Knee. After having an issue with the product, I contacted the support team, and they responded incredibly quickly. I received my replacement in record time, and the team was always very helpful and splendid throughout the entire process. Truly outstanding customer service — highly recommended!

Bought a neck & shoulder therapy at a dressage show, I used as was stated on their website site, unfortunately it had a small hole in so kept crystallising. I emailed clix therapy & very quickly received a replacement

It was disappointing to see that the foot had no click and I was scared it would be a whole process to get one. But I explained my problem on the site at the helpdesk and in i few days I will have my new item, so I’m very pleased. That’s a goed service! I’m very happy and I would buy something from Clix Therapy again.

I purchased a kit at the State Fair for over $200, drawn in by the promise of easy use and reliable heat therapy. I sent one of the large back & knee pads with my daughter to college and kept the rest for myself. Unfortunately, the experience has been frustrating and disappointing.
My daughter called me in a panic after trying to use her pad—white powder had leaked everywhere, making a mess and raising safety concerns. I had a similar issue while traveling in Leavenworth: four hand warmers malfunctioned and had to be thrown away immediately.
The remaining back and knee pad I use at home doesn’t hold heat for even 30 minutes, and the reset process is overly complicated and unreliable. For the price and the promises made, this product has not delivered.

Juanes Francisco is great! Amazing product.

I can see why it has so many 1 start rating. I bought mine at the state fair cause they had a both. I used it one and it felt amazing but then when I tried to reheat it, it wouldn’t work. I fully melted it but it started to re-solidify. I tried to use the little metal clicker only for it to slice through the bag super easily causing it to leak everywhere. I really just wanted something to help with my cramps.