Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... See more
Company replied
John did the Annual Service of my Palma Vita toilet to a high standard as usual, which he has done for many years now, which has kept it working well for the 10 years I've used it. The call to say he... See more
Company replied
I have a bidet, wash and dry toilet. Which I’ve had for a good while now. Because of further deterioration of my mobility, a powered toilet seat riser, has recently been installed. This has been br... See more
Company replied
Company details
- #26 of 36 best companies in Disability equipment supplier
Written by the company
At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.
Closomat helps people live their best lives
Written by the company
- Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
- We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.
Contact info
Building 1, Brooklands Place, Brooklands Road, Sale, M33 3SD, Manchester, United Kingdom
- 0800 374 076
- info@closomat.co.uk
- closomat.co.uk
4.6
Excellent
862 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Service engineer very knowledgeable…
Service engineer very knowledgeable about product sociable and friendly highly recommend +++
5 May 2026
Unprompted review
Reply from Closomat
Thank you so much for taking the time to leave us a review. We are really pleased to hear you had such a positive experience. We will be sure to pass on your feedback to the team.
Reply from Closomat
Thanks so much for taking the time to share your experience. It is much appreciated.
A very reliable product
A very robust system of washing with warm water then drying with warm air. Very reliable and good annual service engineer.
5 May 2026
Reply from Closomat
Thank you so much for your kind words. We take great pride in the quality of our products and in the service we provide, so we are very pleased to hear that your experience reflects that.
Day-To-Day Life Is Much Easier Now!
Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolutely ideal for me. The installation process was both quick and efficient. My day-to-day life is much easier now! Thank you Closemat and the Charities who funded the system fir me. Dr Rob Mannion, Bournemouth.
5 May 2026
Reply from Closomat
We are very pleased to hear that your Closomat Wash and Dry Toilet is making daily life easier for you and that your experience of installation was so positive. Thank you so much for taking the time to share this with us.
The engineers who service my toilet are…
The engineers who service my toilet are always professional, and respectful of my property and myself . If I have any queries they will try to answer or sort it out .
5 February 2026
Reply from Closomat
Thank you for your kind feedback. Providing a reliable and professional service is very important to us, and we truly appreciate you taking the time to share your experience.
I’m very pleased with my Closomat
I’m very pleased with my Closomat. The installation team were professional, friendly, and did a brilliant job. The Closomat itself is made from high‑quality materials, the water spray cleans very well, and it’s easy to use and easy to keep clean. It has made a big difference for me and I’m really happy with it.
19 March 2026
Reply from Closomat
We’re delighted to hear how pleased you are with your Closomat toilet and that it has made such a positive difference for you. Your comments mean a great deal to us, and we truly appreciate you taking the time to share your experience.
Long time client review request
Closomat have been maintaining my bathroom equipment for many years and it is a vital service that I could not do without of the years. I have had a few minor issues with the equipment but the service is second and none and as someone with a physical disability that needs hygiene Help I would definitely recommend them.
5 May 2026
Reply from Closomat
We are always delighted to hear from our long-standing users, and are very pleased to hear that our service has continued to meet your needs over the years. Thank you for recommending us and for taking the time to share your experience. We really appreciate it.
The service was carried out
The service was carried out, by a efficient and friendly chap.
5 March 2026
Reply from Closomat
Thank you so much for taking the time to share your experience. It is very much appreciated.
Joe is a very nice person.
Joe is a very nice person.
He done his job well, phoned before calling and arrived soon after call.
5 May 2026
Unprompted review
Reply from Closomat
We are very pleased to hear this. Thank you for taking the time to share your review with us.
Reply from Closomat
We really appreciate you taking the time to let us know. Thank you for the five star review.
Reply from Closomat
Thank you so much for taking the time to share your feedback. It really means a lot to us.
Reply from Closomat
Thank you so much for sharing your experience with us. We really appreciate it.
Brilliant service provided and very…
Brilliant service provided and very quick.
Many thanks.
26 March 2026
Reply from Closomat
We are really pleased to hear that. Thank you for taking the time to let us know.
Reply from Closomat
Thank you for choosing Closomat and for giving us a five star review. Much appreciated.
Great item and service would recommend…
Great item and service would recommend for people with issues
5 May 2026
Reply from Closomat
Your recommendation means a lot to us, thank you so much.
Very polite and friendly
The person who came to service our toilet was very helpful and friendly and put my wife and myself at ease, asking if we had any issues with our toilet very professional.
13 February 2026
Reply from Closomat
Ensuring our customers feel comfortable and supported is extremely important to us, so it’s wonderful to know both you and your wife were put at ease and had the opportunity to discuss any questions or concerns. Thank you for taking the time to share this with us.
Excellent products and service
Fast delivery products are amazing would have no problem recommending to family or anyone after sales care was great coming back few weeks later to check fitting and function then show again how to use product properly was very reassuring.
5 March 2026
Reply from Closomat
We’re delighted to hear that you were pleased with both our products and service. Providing reliable after-sales support is very important to us, so it’s great to know the follow-up visit was helpful. Your recommendation means a lot to us and we appreciate you taking the time to share your experience.
They were courteous and serviced my…
They were courteous and serviced my toilet quickly without any mess or noise.
18 March 2026
Reply from Closomat
Thank you for your kind feedback. Maintaining a clean and professional experience for our customers is something we take great pride in.
Richard and Simon - Toilet
Richard and Simon promised we'd be early appointment after having to cancel an earlier one due to unforeseen circumstances. They were true to their word and throughout the visit they were friendly and informative.
They carried out a full inspection of the toilet and made sure I was aware of certain functions that could be altered if required to better suit me and my partner.
Anything they noted during the inspection, they made sure to document fully and explained to me what it was and why they were documenting it.
Overall, I'm impressed with their professionalism and transparency. Thank you
1 May 2026
Unprompted review
Reply from Closomat
Thank you for taking the time to leave this great feedback - we are thrilled that our colleagues could be there for you.
Reply from Closomat
Thank you so much for taking the time to leave us a great review. We really appreciate it.
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