Cloudways Reviews 3,518

I had a great experience dealing with Paras. He was incredibly informative and took the time to explain everything clearly without rushing me. What stood out most was how calm and understanding he was throughout the whole process, which made things a lot easier and more comfortable on my side.

He was genuinely helpful from start to finish and made sure all my questions were answered properly. Really appreciate the support, top service all round.

Muteeb has solved my problem in a few minutes. He is really good at his job. Thank you again!

Excellent customer service and friendly support

I needed help with restoring my Web Applications and Zeeshan helped. I am still learning and Zeeshan was very professional and endless amounts of patience.

In my opinion, an irreplaceable member of your Team!

Shivendra It's not regular one
To be honest i were amaze of his job. Make me feel happy. Also honestly i do have positive experience talking to any one from the team.

I couldn't get into my wp-admin dashboard, but Salman helped me to access it again within minutes. Thank you!

Zoha was exceptional. Maybe only general knowledge, but for me it meant kaos. The site had the white screen of death, no admin login either. Contacted tech support and Zoha can to the rescue. Within 5 minutes the site issues was resolved and my customers were able to use the site again. Highly recommend Couldways and their team for their knowledge. Well done.

Hamza Sherazi was clear and honest. Even funny. Helped me to solve my problems.

Very good support. I was a administrative problem... and I was be supported. Very good support

I would like to sincerely appreciate Ali Raza for his exceptional support and expertise in resolving Magento and server-related issues for our website hosted on Cloudways. His deep technical knowledge, prompt responses, and problem-solving approach played a crucial role in ensuring our platform runs smoothly.

Ali consistently demonstrated professionalism, patience, and dedication while addressing complex challenges, making the entire process much more manageable. His ability to quickly identify and fix issues significantly minimized downtime and improved overall performance.

Thank you, Ali, for your outstanding contribution and continued support. Your efforts are truly valued.

Salman Khatri at Cloudways support fixed an issue on my website that I've been struggling with for years! I've tried everything with the website being slow, and Salman logged in through a temporary password and investigated, and made some changes (something technical well beyond my knowledge!) and it is finally running smoothly again. Thanks again Salman.

Cloudways is just the best all around, quick server deployment with may options to choose from, I always like to go for Vultr High Frequency/Performance. you have malware security that can be easily deployed on apps like wordpress apps, pre installed caching plugins for wordpress on the chosen configuration, easy ssl certificate issuing and much more. and cant forget about their amazing team always ready to chat and support on billing or tech issues. THE BEST

I've been using Cloudways for a few years now. I am an entrepreneur and make side money on a website of mine. The human support is always there to assist if I encounter website/hosting issues. It's great to speak with an actual human in 2026! Furthermore, my website hosting is reliable and fast. I highly recommend Cloudways.

Uzma Haris handled my problem quickly and efficiently. Everything was handled in one short interaction.

The response was quick, prompt, and friendly.

I accidentally activated an add-on and was charged, but the Cloudways team handled the situation with great empathy. Special thanks to Ovais Hussain for his professional assistance. He understood the issue and provided a goodwill credit to resolve it. I'm very impressed with their customer advocacy!

Great service and top notch customer support.

I had a tricky issue with my domain metlot.com.ng that I couldn’t set as primary on Cloudways because of my old unpaid account. Ovais Hussain helped me resolve it quickly and professionally. He was patient, clear, and guided me step by step until everything was working perfectly. Truly outstanding support — I highly recommend him!