Total scam- shoes arrived, very poor quality, returned them to the address they supplied for a refund. Australia Post informed me the parcel had arrived. They denied this and did not respond to email... See more
Coco Melbourne
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
AVOID also coco sydney/international. report as scamlke and misleading. Raise with your credit/paypal as dispute. also dont shop on instagram - use a laptop. Pictures look good but product poor qual... See more
Shame we cannot give less than 1 star..Everything that you read here is a duplication of my experience. The product is not a described, so a complete mis representation.. PLUS they are giving people t... See more
DO NOT WASTE YOUR MONEY WITH THESE SCAMMERS. The advertising is very misleading & I was unaware I was buying from China. If I had known, I would not have bothered ordering in the first place knowing A... See more
Don't buy from this company
The shoes didn't look like the picture, their sizing is not correct and when I went to return them...seeing they have Melbourne in the name, I was surprised that they are in fact based in China. I had to pay $30 to send them back to get a refund. We'll see if that ever comes?!?
COCO MELBOURNE IS A SCAM
THIS COMPANY IS A COMPLETE SCAM! Do NOT buy from them! They are NOT a Melbourne based company and the product looks NOTHING like the photo. As with the other reviews they offer a feeble partial refund and you NEVER receive it. DO NOT BUY FROM COCO MELBOURNE!!!!!!!!!!
Complete RIP OFF
Complete RIP OFF shoes nothing like the photos - i have emailed and received no response. Their website doesnt even have a phone number and the email address for returns is invalid. They are a bunch of SCAM ARTISTS
Poor quality goods
Received my order after a month or placing the order. One of the 2 pairs of shoes were of really poor quality and nothing like what I was expecting. Been emailing regarding sending back and all they're offering is a part refund or pay for the postage myself back to China! China????? I thought it was a Melbourne based company. Don't be fooled, steer clear. They're avoiding the issue that I'm returning due to their very poor quality. I bought their goods in good faith that the goods would be of good quality. Bad products are their responsibility, not mine! Be aware! Scammers!!!!!
I just received my order
I just received my order, I was getting nervous after reading the reviews and worried that they would be awful. But I’m very pleasantly surprised. The shoe looks great. Only thing is , I don’t think it’s real leather as advertised? But I’m happy anyway. Shipping took a long time , and for a while I didn’t have a tracking number, like the review below - but they got here in around 3 weeks! But don’t worry; they are fine to order from.
I ordered shoes from Coco Melbourne and…
I ordered shoes from Coco Melbourne and they have not been shipped and they have not answered my email to their support address. I would suggest you do not deal with this company. Too difficult.
To be fair my shoes finally arrived!! Shame their customer service doesn’t let you know when there is a delay.
My order arrived and the shoes were…great. Very very happy
My order arrived and the shoes were perfect. Excellent communication and i will order again. Thanks so much very very happy.
You will not get what you Expect - shoddy copies.
I ordered shoes from this Company & what arrived did not even come close to what I was expecting. After much backwards& forwards they finally offered to refund part of the money & here we are many months down the track & still no refund just excuse after excuse. Do not trust what you are buying as they have proved to be yet another copy Chinese firm. No scruples & dishonest to boot. Stay well clear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








