Coco & Coir Reviews 677

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting how well plants respond to it. Many consumers also highlight the excellent pricing, finding the products to be a great value. The ease of use and the eco-friendly nature of the goods are frequently mentioned as significant advantages. However, some customers also noted issues with delivery services, with some experiencing long waits, unfulfilled orders, or incorrect items being sent. A few other people also felt that there were discrepancies in the volume of some products, leading to less material than expected.

What people talk about most

Product

People report positive experiences with product. Many consumers praise the quality and effectiveness of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt and fast delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as great,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers experienced smooth ordering and speedy... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be fair and reasonable,... See more

Based on these reviews

Rated 4 out of 5 stars

Great stuff, ready in minutes by just adding water in the provided bag, even looks nice in a plant pot. Seems environment friendly, as made from coconut production waste and pressed to solid blocks th... See more

Rated 4 out of 5 stars

I love the products but took a star off because of the very long wait for my order to be sourced and dispatched. I do understand the numerous potential delays that can occur with items sourced overs... See more

Rated 4 out of 5 stars

The compost blend is an award winner the company not so much. Obviously they overextended themselves earlier this year leaving thousands disappointed. Now towards the end of the growing season they... See more

Rated 4 out of 5 stars

When my order didn't arrive - Evri's fault, not there's - I tried to contact them by email and phone. It took a few days for them to respond but once they did, they issued a refund straightaway.


Company details

  1. #86 of 98 best companies in Garden

Written by the company

We’re passionate about promoting sustainable farming. For this, we turned to the coconut, one of the most versatile fruits in the world. We took the coconut’s husk, which is usually thrown away, to create a range of products that make your home and garden a more lush place. With our high-grade, peat free, organic coconut compost, we want to encourage a shift to peat-free gardens. We’ve also developed a range of sustainable, finely-crafted doormats from the coconut’s husk which will imbue your home with a warm, earthy vibe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

677 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Pet Safe

Plants are loving the fresh compost. So as my parrot, looks parrot safe as well in case they dig in the dirt. 💚 🦜

30 September 2024
Rated 4 out of 5 stars

Prompt shipping and the product is what…

Prompt shipping and the product is what I wanted not used yet as have to finish harvesting before topping up, the only downside was the courier, they notified me by email and the the app that the parcel was out for delivery but it wasn’t on the van, the next day when it was delivered the driver told me it been held back because the packing tape was coming undone

16 September 2024
Rated 5 out of 5 stars

Great mat

Great mat. Have bought a mat from Coco &Coir before which unfortunately got spoiled. (nothing to do with the mat) it was replaced by a mat purchased from else where, which promptly faded and fell apart. These mats are really well made, the colours are true and last. All in all a very good quality door mat.

16 September 2024
Rated 5 out of 5 stars

good product and good service

good all; round experience the mat is just what I wanted, and seems robust. smooth delivery which is very helpful

11 September 2024
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Reply from Coco & Coir

Thank you for your review, Trevor! We are super glad you’re loving the doormat :)

Rated 5 out of 5 stars

Repeat purchase

previouly had pruduct from Morrisons All good so bought some more

11 September 2024
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Reply from Coco & Coir

We're super stoked to hear you loved your purchase from us! Thanks so much for your kind words. We can’t wait to have you back for more!

Rated 5 out of 5 stars

Well made, excellent value.…

The mat is well made and strong with vibrant colours. The price is very competitive and delivery was fast. Very pleased with my purchase.

3 September 2024
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Reply from Coco & Coir

Thank you, Linda! We’re glad to know you’re loving the doormat.
 

Rated 5 out of 5 stars

Lovely mats...

Really happy with these mats, one each for me and my neighbour. Had been looking for larger sized patterned mats, both perfect, good quality, will definitely use Coco & Coir again, thanks.

2 September 2024
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Reply from Coco & Coir

Thank you, Val! We’re glad to know you and your neighbour are loving the doormats. Keep spreading the word :)

Rated 5 out of 5 stars

Gnat free and convenient compost.

I'd purchased a bag from a local Homebase to try it and was really impressed with the light consistency and quality of the compost. There was also no sign of gnats which have plagued my compost purchases of late.

I proceeded to order in bulk online and was surprised how much cheaper it was than in store and the delivery was free and fast. Considering the quantity ordered it was much easier to carry down to the bottom of the garden than the big bags. Just a hosepipe and a big bucket and it was all sorted. The plants seem to like it and the gnats have stayed away.

2 September 2024
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Reply from Coco & Coir

Thanks for the awesome review, Matthew! So glad the compost worked out for you—no gnats and easy to use is what we aim for! Happy gardening!

Rated 5 out of 5 stars

Glad I found Coco & Coir

I found Coco & Coir via Google search & am glad I did.
Excellent products, lovely to use, excellent quality & my plants loved it.
Arrived quickly & well packaged.
Coco & Coir will be my go to moving forward.
Highly recommended.

12 August 2024
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Reply from Coco & Coir

That's fantastic to hear, Anna! We're so glad that Coco & Coir has been a hit with your plants. Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Coco coir

Second time buying Nice product I mixed it with compost for planting my tomatoes and carrots

15 August 2024
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Reply from Coco & Coir

Thank you for your review!

Rated 5 out of 5 stars

Reliable company& products

I found them on a search and it was a breeze to order,arrived quickly and I'm still to use it .
Trusting company with ethics👍🏽

13 August 2024
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Reply from Coco & Coir

Thank you for your review, Myriam. This just made our day. :)

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