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Coco & Coir Reviews 677

•
TrustScore 4.5 out of 5

4.3

Garden
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting how well plants respond to it. Many consumers also highlight the excellent pricing, finding the products to be a great value. The ease of use and the eco-friendly nature of the goods are frequently mentioned as significant advantages. However, some customers also noted issues with delivery services, with some experiencing long waits, unfulfilled orders, or incorrect items being sent. A few other people also felt that there were discrepancies in the volume of some products, leading to less material than expected.

What people talk about most

Product

People report positive experiences with product. Many consumers praise the quality and effectiveness of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt and fast delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as great,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers experienced smooth ordering and speedy... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be fair and reasonable,... See more

Based on these reviews

Rated 4 out of 5 stars

Great stuff, ready in minutes by just adding water in the provided bag, even looks nice in a plant pot. Seems environment friendly, as made from coconut production waste and pressed to solid blocks th... See more

Rated 4 out of 5 stars

I love the products but took a star off because of the very long wait for my order to be sourced and dispatched. I do understand the numerous potential delays that can occur with items sourced overs... See more

Rated 4 out of 5 stars

The compost blend is an award winner the company not so much. Obviously they overextended themselves earlier this year leaving thousands disappointed. Now towards the end of the growing season they... See more

Rated 4 out of 5 stars

When my order didn't arrive - Evri's fault, not there's - I tried to contact them by email and phone. It took a few days for them to respond but once they did, they issued a refund straightaway.

Company details

  1. #86 of 98 best companies in Garden

Written by the company

We’re passionate about promoting sustainable farming. For this, we turned to the coconut, one of the most versatile fruits in the world. We took the coconut’s husk, which is usually thrown away, to create a range of products that make your home and garden a more lush place. With our high-grade, peat free, organic coconut compost, we want to encourage a shift to peat-free gardens. We’ve also developed a range of sustainable, finely-crafted doormats from the coconut’s husk which will imbue your home with a warm, earthy vibe.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

677 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Goods as described and arrived in good…

Goods as described and arrived in good time.
This stuff is great it is lightweight when dry and expands so much when soaked I filled 2 large planters and had plenty left over to top up all my other pots.

12 August 2024
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Reply from Coco & Coir

Hi Angela. We are so glad you're enjoying our product. Thanks for the awesome review!

Rated 5 out of 5 stars

Great product

Great product, quick delivery

12 August 2024
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Reply from Coco & Coir

Thanks for the awesome review! We're glad you enjoyed your purchase.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, good communication.

8 August 2024
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Reply from Coco & Coir

Thanks for the great feedback, Sarah! 😊

Rated 5 out of 5 stars

Multiple purchase made individual items…

Multiple purchase made individual items cheaper and gave free delivery. This Coir compost is super stuff, easy to reconstitute and lovely to handle. Also storage is great as is is so compact. The plants seem to love it too!

21 August 2024
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Reply from Coco & Coir

That's awesome! We're stoked to hear that your plants love our coir compost. Thanks for leaving such a great review. 🎉

Rated 3 out of 5 stars

My order hadn't arrived

My order hadn't arrived. It would seem Evri have lost it or delayed it. Not necessarily Coco and Coir's fault but they took 2 days to respond to my email and there was no answer on the phone or way of leaving a message. I did get a very nice email eventually and my doormats did arrive. Nice product and good price.

27 August 2024
Rated 4 out of 5 stars

Great alternative to houseplant compost

Arrived quickly. Never used coir before. Instructions very clear. Maybe I used too much water but it seemed a little too wet. I think next block that I hydrate I'll use less water and add more as needed. The actual product is great for houseplants. No fungus knats ( which was the main reason that I bought the product). The coir holds water well but doesn't really become soggy.

31 July 2024
Rated 5 out of 5 stars

Lovely products

Lovely products, my interchangeable doormat is a treat to see every time I come home & my plants are very happy with their compost.

6 August 2024
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Reply from Coco & Coir

Thank you for your review. We're glad you're loving the doormat!

Rated 5 out of 5 stars

Plants love it.

Rapid delivery. Easy to carry compared to 75L of compost. The plants seem to love this product.

1 August 2024
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Reply from Coco & Coir

Thank you for your review. We're glad your plants love the compost.

Rated 2 out of 5 stars

Under par product

The product took a very long time to arrive, even though I completed my full address on the order. The 15 litres you are meant to achieve, never materialised using the instructions on the packaging. 9 liters was the maximum volume achieved. Suffice to say I will NOT be ordering from you again.

11 April 2024

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