I deposited, withdrawed and kept over 10k$ cryptocurrency for about 5 years WITHOUT ANY PROBLEM. one time my trade passed through contract liquidation price for hours (the liquidation price were abo... See more
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Never had any issues getting crypto in or out of their system. However, because I had logged in from a NYC hotel one time, they sent me a notice that I had to delete my account because NYC is not a su... See more
I've used Coinex for a while to trade BTC to LBC and it works well. The fees seem reasonable - although I'm not a veteran crypto trader. Once I uninstalled my Google authenticator app, locking me o... See more
CoinEx is my favorite platform. The platform has always excelled; Has always met my concerns and expectations. The team has been consistent in the app development and I can tell with how many coins/to... See more
Company details
Written by the company
Established in 2017, CoinEx is a global cryptocurrency exchange designed with users in mind. Since its launch by the industry-leading mining pool ViaBTC, the platform has been one of the earliest crypto exchanges to release proof-of-reserves to protect 100% of user assets. CoinEx provides over 1300 cryptocurrencies, supported by professional-grade features and services, for its 10+ million users across 200+ countries and regions. CoinEx is also home to its native token, CET, which incentivizes user activities while empowering its ecosystem.
Contact info
Hong Kong
- support@coinex.com
- coinex.com
You should know
3.8
Great
485 reviews
Replied to 37% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Take care with Coinex!
Take care with Coinex! You're supposed to be able to withdraw up to $10,000 without KYC, but even if you deposit a much smaller amount and their system triggers any kind of alert, they force you to complete KYC just to try to recover your money. Their AML requirement DESTROYS BITCOIN's FUNGIBILITY and demands the UNBROKEEN CHAIN of custody of the deposited funds! If you don't comply, even if you would give them all your personal information, THEY'LL KEEP YOUR MONEY! And all this happend with a deposits under $3,000 they don't want return to me because blah blah blah, blah blah blah, blah blah blah... Take care with Coinex!
16 March 2026
Unprompted review
Always works and fast until now.
15 March 2026
Coinex is most user-friendly and secure
Coinex is user-friendly, easy to use, very accessible. It is easy to make deposits and withdrawals, swap coins, and its fast. Coinex is secure, I have full confidence that my transactions and funds are safety.
15 March 2026
Easy to use.
15 March 2026
Best and trusted platform.
8 March 2026
really good exhange
7 March 2026
Really great cryptocurrency exchange…
Really great cryptocurrency exchange platform.
I always enjoy with this.
14 March 2026
Very good service level
14 March 2026
Sending Email prior to Delisting
The company should find a way to send mails to their customers whenever a coin is being delisted, so that they can take prompt action on time before the coin is delisted, and at times, the validity period even expires for withdrawal of assets. Thank you.
18 December 2025
So good and easy
12 March 2026
Great Experience with Coinex
12 March 2026
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