COLIS PRIVE Reviews 

First they didn't deliver it at our home, then I choose a pick up shop and I went there to pick it up, it looked like the driver was sitting on the package. The cover of the vinyl record has a big bend on the corner, luckily nothing happend to vinyl record itself. Last time you didn't deliver at all in the time frame and I got my money back from Amazon. I guess it's time to choose better personel, that delivers home, as they should. Maybe they should also take care not to damage the goods.

What an stupid company... i wasnt home, delevery ticket in the mailbox with zero information.. none of the options on the notice was ticked.. so what im a supposed to do, visit the neibors, check all pickuppoints in the neighborhood?

Absolute trash delivery service, they never call or text you and then show a failed attempt to deliver. You ask to drop the colis in a self pick-up location, they don't even know their OWN chosen pick-up locations they SHOW AVAILABLE on their website are temporarily closed. Then they send back your parcel to the sender without ever calling you. And you can't do nothing, they just tell you to contact the sender. TRASH COMPANY AVOID AT ALL COST.

Top et patient

My son went to pick up the parcel for me with no problem.

Nickel,merci

Even though I pay to be delivered to my front door, every now and then they leave it at the pick up point. Their excuse is that nobody was home but there is always someone home. So they are lazy and just take all the packages there and leave them to be picked up. Terrible service. Had to carry heavy mirrors many blocks... and paid extra for home delivery never getting my money back.
Usually it's used by DHL or UPS. They should switch to another company!

Super merci

Both parcels came together, which was good for you too, and a lovely surprise for me!

Delivered on time in good condition, no fuss, no problems.

There was not attempt to deliver the parcel to my home, where I was sitting all day waiting for it. In the late afternoon I got an email that the parcel had been delivered to a collection point on the other side of the city from my home. To pick it up would require an Uber, or various modes of transport across the city.
They had the nerve to say they had made an attempt at my home. If this is so, why did they not leave a notice? Obviously the driver was overworked, or just lazy, and didn't even come to my part of the city.

The worst ever! And i have still not got my package. I was home all the time, but they kept sending emails that they can't deliver. But they never came or called!! And now they dropped it off at the worst pickup point for me, and when i went to get it walking 16 mins in 37° the point is closed due to technical issues. I might never order from Sephora if they keep using this service.

Excellent, driver was polite handed parcel over at the door. Seamless service.

Not much to say.
Liars, liars, crooks!!

Colis Prive have failed to deliver my package THREE times over the last 5 weeks. Three scheduled dates, three days of waiting at home, no show every time. I have cancelled the order from Hexclad because this cowboy outfit cannot or will not fulfill their one and only job.

They have one job. Delivery the packages to homes. And they fail more than 99% of the time

My parcel was stated as delivered, although it was not, and i am absolutely sure about that. No messages, calls, etc. I've placed a reclamation and still pending for response for 4 days...horrible delivery and no line for customer service.

Nickel - merci au livreur