The service was prompt, delivered exactly in the timeframe specified and hand-delivered to the door, which adds that extra layer of security for packages. Tip: A little smile helps seal the experience... See more
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📦 Colis Privé BeLux📦 Fast, Reliable Parcel Delivery at Your Doorstep When you shop online, the last thing you want to worry about is your parcel’s delivery. With Colis Privé BeLux, you can count on fast and reliable delivery within 24 hours in Belgium and the Grand Duchy of Luxembourg. Why You’ll Love Colis Privé: Next-Day Delivery: Receive your parcels quickly—usually by the next day! Flexible Delivery Options: Choose home delivery or pick up from a local relay point that’s most convenient for you. Track Your Parcel: Stay informed every step of the way. Customer-Focused Service: We’re dedicated to making sure your parcel arrives safely, on time, and with care. 🚚 With Colis Privé, your online shopping experience is smoother, faster, and stress-free. Because at the end of the day, it's all about getting your parcel on time and exactly where you want it. 📦 At Your Service!
Colis Prive - At Your Service!
Written by the company

- We are here for you !
- We work on improvement every single day, focusing on providing you with the best possible delivery experience. For us, quality means more than just a fast delivery. It’s about: Respecting Delivery Deadlines: Your parcel arrives on time, as promised. Optimized Customer Experience: Smooth, easy, and hassle-free service from start to finish. Commitment to Excellence: We’re always refining our services to meet your needs better. With Colis Privé, your online shopping experience is smoother, faster, and stress-free. Because at the end of the day, it’s all about getting your parcel on time and exactly where you want it. 📦 At Your Service! We are always available for you through our website www.colisprive.be.
- Nous sommes là pour vous !
- Nous travaillons sur l'amélioration chaque jour, en mettant l'accent sur la meilleure expérience de livraison possible. Pour nous, la qualité signifie bien plus qu'une simple livraison rapide. Il s'agit de : Respect des délais de livraison : Votre colis arrive à l'heure, comme promis. Expérience client optimisée : Un service fluide, facile et sans tracas du début à la fin. Engagement pour l'excellence : Nous affinons constamment nos services pour mieux répondre à vos besoins. Avec Colis Privé, votre expérience d'achat en ligne est plus fluide, plus rapide et sans stress. Parce qu'au final, il s'agit de recevoir votre colis à temps et exactement là où vous le souhaitez. 📦 At Your Service ! Nous sommes toujours à votre disposition sur notre site web www.colisprive.be.
- Wij zijn er voor jou !
- We werken elke dag aan verbetering, met de focus op het bieden van de best mogelijke bezorgervaring. Voor ons betekent kwaliteit meer dan alleen een snelle levering. Het gaat om: Het respecteren van leveringsdeadlines: Jouw pakket arriveert op tijd, zoals beloofd. Geoptimaliseerde klantbeleving: Een vlotte, gemakkelijke en probleemloze service van begin tot eind. Toewijding aan excellentie: We verfijnen onze diensten voortdurend om beter aan jouw behoeften te voldoen. Met Colis Privé wordt je online winkelervaring vlotter, sneller en stressvrij. Want uiteindelijk draait het erom dat je pakket op tijd en precies daar aankomt waar je het wilt. 📦 At Your Service! Je kunt altijd contact met ons opnemen via onze website www.colisprive.be.
Contact info
Schoondonkweg 4, 2830, Willebroek, Belgium
- colisprive.be
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Just on time
Delivered on time hand to hand
Not nice
Not nice, package noted as delivered and handed to resident but nothing like that happend.
PARCEL LEFT IN INSECURE OUTER LOBBY…
PARCEL LEFT IN INSECURE OUTER LOBBY WITH NO ATTEMPT TO CALL ON THE PARLOPHONE. INSTRUCTIONS FOR DELIVERY NOT FOLLOWED.
The delivery was made in a shop about 7…
The delivery was made in a shop about 7 km from my home.
Impossible to reach with public transport.not happy.
De levering werd gedaan in een shopnop 7 km van mijn huis.onmogelijk te bereiken met openbaar transport.ik ben er niet gelukkig mee.
Outstanding performance.
A courier who is very punctual and attentive to the customer’s needs. Well above expectations. Excellent.
The delivery of the package went very…
The delivery of the package went very smoothly. The delivery person kindly waited for me to come downstairs and collect it from the door, which is where I had asked for it to be left. They were very kind, responsible, and considerate.
Neat & clean
Delivered on time, neat and clean package.
It was a small package, so they placed it in the mailbox
Veel lawaai en heel laat
Very bad service
The courier never presented the package at given address and dropt the package 5 blocs away.
Wont recommend this site to any one.
Nobody showing up although they told so
They said they tried to deliver and it went wrong. But I was at home the whole day. Nobody showed up. If you can't deliver on a specific day, that's fine. But don't tell me you tried but in reality nobody showed up.
delivery info
Ido like the information about the delivery, but I do receive also this information from the seller. And always is your information correct. Thanks
on time friendly delivery
wrong adress
I have filled in the wrong adress, thats my fault. But you barely can contact colis privé, and if i managed to get a hold on them. I had to sent 3 mails to change my adress and still got delivered at the wrong adress. I think people at the desk are just dumb or dont gibe a shit!
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