Coliving.com Reviews 205

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I made a reservation and paid i. Full for a 30 day stay WITHOUT FULLY READING THAT I HAD TO PAY A SECURITY DEPOSIT WHICH I DID NOT HAVE. BUUUT COLIVING.COM MADE IT VERY VERY EASY TO CANCEL MY RESER... See more

Company replied

Rated 5 out of 5 stars

I used Coliving.com to look for a place to stay and found the platform easy to navigate. The listings were clear and helped me compare different options quickly. I also had a good experience with th... See more

Company replied

Rated 5 out of 5 stars

Excellent work by the entire Coliving.com team for helping us find a nice place to live in Montreal for our son. Their tasks were not easy because of the mutual difficulty we had with the host to un... See more

Rated 1 out of 5 stars

Don’t deal with them!!!! After a month of leaving one of their property they still haven’t send the bond back and on top of it they’re not giving any explanation about what’s happening (our lease... See more

Company replied

Company details

  1. Online marketplace
  2. Group Accommodation
  3. Hostel
  4. Lodger Referral Service
  5. Serviced Accommodation

Written by the company

Coliving.com is an innovative platform offering 25,000+ rooms in 1,300+ coliving spaces in key locations worldwide. Catering to professionals, remote workers, and students, we simplify finding and booking coliving stays. Coliving.com covers over 300+ cities in 60+ countries globally, providing flexible, community-focused, and convenient living solutions. Discover and book your ideal shared living space today. – Living together is better.


Contact info

4.1

Great

TrustScore 4 out of 5

205 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I appreciate the quality of service

I appreciate the quality of service, understanding and responsiveness and support of Coliving.com. I look forward to discovering the new destinations.

30 December 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Hey Marlene, glad to know we were able to help. Ping us anytime at support@coliving.com for new coliving recommendations.

Rated 5 out of 5 stars

Follow-up

The Coliving staff team was very responsive and contacted me regularly to follow up on the reservation. They were available to answer all my questions. I can't wait to start my stay in February.

29 December 2021
Unprompted review
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Reply from Coliving.com

Hey Gillian, glad to know we were able to help. Hope you will enjoy your first coliving stay.

Rated 5 out of 5 stars

Splendid Stay

Both the plane and housemates are lovely. They are also ready to assist you whenever the need arises.

27 December 2021
Unprompted review
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Reply from Coliving.com

Hey Michael, we are happy to know you are satisfied with your first coliving experience. Ping us anytime at support@coliving.com for new recommendations.

Rated 5 out of 5 stars

Coolivers is a great experience to…

Coolivers is a great experience to share coliving experience in Madrid

21 December 2021
Unprompted review
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Reply from Coliving.com

Hey Raisa, we are happy to know you had a good time with your first coliving experience. Ping us anytime at support@coliving.com for new coliving recommendations.

Rated 5 out of 5 stars

Everything works great. Website interface and customer service

I came across with coliving.com when I was planning to move to New York. The site interface is nice, and the customer service has helped a lot anytime I've had any inquiries. After my experience in NYC I can say I definitely recommend booking your stay through their platform.

17 December 2021
Unprompted review
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Reply from Coliving.com

Hey Carlos, glad to know we were able to help. Ping us anytime for new coliving recommendations at support@coliving.com

Rated 5 out of 5 stars

Great experience with support

I had a great experience with their support, they seem to genuinely care about their customers and want to help however they can. I had a circumstance come up and both my host and Coliving couldn't have been more understanding. Thank you so much!!

15 December 2021
Unprompted review
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Reply from Coliving.com

Hey Jonathan, glad to know we were able to help. Enjoy your coliving experience!

Rated 4 out of 5 stars

The support is efficient

The support is excellent. The only thing i would advise is to be more transparent about costs; I was added an extra guest fee without being asked about it, and I had no intention of hosting a guest. But that’s just a minor issue, as I said, the service is brilliant

14 December 2021
Unprompted review
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Reply from Coliving.com

Thanks Filippo, we are continuously working on improving the platform based on the feedback of our guests and partners.

Rated 5 out of 5 stars

Great place to find month-to-month lease for business trips

I was supposed to go on a 6 months business trip and my boss recommended me coliving.com as a great place to find affordable housing with month to month lease. Most importantly, this is a great way to meet other successful professionals all over the world. Booking process smooth and easy. Would recommend to a friend

7 December 2021
Unprompted review
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Reply from Coliving.com

Hey Srdjan, glad to know we were able to help. Enjoy your coliving experience!

Rated 5 out of 5 stars

booked my stay very fast

booked my stay very fast, and the helpdesk is very good

6 December 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Hey Rene, glad to know we were able to help. Enjoy your coliving experience!

Rated 5 out of 5 stars

Great customer service

Great customer service, reliable and responsive.

1 December 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Glad to know we were able to help. Enjoy your coliving experience!

Rated 5 out of 5 stars

coliving are super helpful

coliving are super helpful, good communication; I am having a good experience with them :)

30 November 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Hey Hugh, glad to know we were able to help. Enjoy your coliving experience!

Rated 1 out of 5 stars

Poor communication and service

Reserved a room in a coliving space. They promise to respond within 48 hours, but I had to wait for three days to get a response: 'we've received your message and get back to you asap.' The day after I asked if they could let me know what the status was, because other options were running out. I didn't get a response. Two days after that I sent another message with the same question. This message was still unseen today (four days later). I missed a couple of good other options, because I was waiting for a response. Would not recommend Coliving to anyone.

21 November 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Sorry to hear that your wait was needless.
We are continuously working with hosts to make them more responsive, but sometimes they have too much to do / or no need for new tenants.
We are about to rank hosts based on their responses, so hopefully, the ones you see will be more willing to reply quicker.
I hope you will try again next time.

Rated 5 out of 5 stars

Very helpful

The Customer Service, in this case Ana, was very helpful with the bookings I made.

17 November 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Hey Josué, glad to know we were able to help. Enjoy your coliving experience!

Rated 4 out of 5 stars

Really helpful team

Really helpful team, really great concept. I stayed with Selina; I had a couple of issues to work through but the team were super helpful in resolving them.

12 November 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Hey Maximilian, glad to know we were able to help. Ping us anytime at support@coliving.com for new coliving recommendations.

Rated 5 out of 5 stars

Very Responsive and considerate!

21 October 2021
Unprompted review
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Reply from Coliving.com

Thank you for those lovely words Colin. We put in a lot of work in providing the best possible service to you when you need a place to stay. You are welcome back anytime you'd like.

Rated 5 out of 5 stars

Awesome site!

Coliving.com was a great way for me to find an affordable place to stay when moving to LA. I found a place that I felt at home in with lots of really cool people. I would definitely use coliving.com again in the future!

20 October 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Hi Nykira. Glad you found what you were looking for and that you have now settled in LA comfortably. You are welcome to use Coliving.com for any of your future housing needs.

Rated 5 out of 5 stars

I had an issue with one of the hosts…

I had an issue with one of the hosts announced in coliving but coliving has interfered and change all the things as well as ensured the devolutions

you can trust in it - good

19 October 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Thank you for using Coliving.com. We always work hard to make sure you are happy in the end, even if hiccups happen.

Rated 5 out of 5 stars

Love coliving!

Coliving is my go to platform to find a nice community while traveling. It’s fun to meet great people along the way and explore together. Also, their customer service is unmatched and that’s why I always consider them first.

16 October 2021
Unprompted review
Coliving.com logo

Reply from Coliving.com

Thanks Vic for your review. Glad we can help you while you travel to new places. Hope to host you again soon.

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