Combined Insurance (Canada) Reviews 

2,259
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,623 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and professional, often highlighting their patience and helpfulness in clearly explaining various options. Reviewers appreciate the no-pressure approach, enabling them to make informed decisions about products carefully tailored to their specific needs and budget. The overall service experience is frequently described as smooth, easy, and efficient, with many noting the clear communication and comprehensive explanations provided. Customers also highlight the excellent product knowledge and diverse range of options available, ensuring they find suitable and beneficial coverage.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their knowledge,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising agents for being helpful,... See more

Service

People report positive experiences with service, often highlighting the knowledge and helpfulness of staff... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, smooth, and painless.... See more

Product

Customers had positive experiences with product, praising the excellent quality and comprehensive nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more


Company details

  1. Insurance company
  2. Disability Insurance Company
  3. Health insurance agency
  4. Income Protection Insurance Company
  5. Insurance agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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4.8

All reviews

(2,259)

2,031 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful Team & Efficency & Product & Professionalism

Wonderful team to deal with, great products for the clients and as per the Staff (Anita Ventress) great presentation and very detailed, professional and lovely soul. I will highly recommended their products and my advisor it been amazing. Thank you so much Combined Insurance (Canada) for the lovely offers and a great presentation at the MotoShow in Calgary :) 2026

5 June 2026
Rated 4 out of 5 stars

Great experience with agent Patricia…

Great experience with agent Patricia Wales. She is clear concise and compassionate. Striving for the best outcome.
The signing on computer for the documents needs to be updated so there is more ease.

5 June 2026
Rated 4 out of 5 stars

Joshua driedger and I met June 06-2026…

Joshua driedger and I met June 06-2026 to up date my disability policy because I will be 71 on September the 08 .we found 2plans that I need .Joshua was very helpful and easy to understand.great job.

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear about your positive experience updating your disability policy and finding suitable plans. It's wonderful that our team member was helpful and clear. We appreciate your kind words!

Rated 5 out of 5 stars

This service was excellent great…

This service was excellent great customer service. well detailed .

9 June 2026
Unprompted review
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so happy to hear that you had such a positive experience with our service! Your kind words about our customer service and attention to detail are truly appreciated.

Rated 5 out of 5 stars

Very professional and covered…

Very professional and covered everything.

2 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so pleased to hear that you had such a positive experience with us! It's wonderful to know that our team was professional and thorough in assisting you. Thank you for your kind words.

Rated 5 out of 5 stars

Great experience

Great experience, very knowledgeable and personable. I will recommend.

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

Thank you so much for your fantastic review! We are delighted to hear that you had such a positive experience with us. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're delighted to hear that our knowledge and helpfulness made a positive impact on your experience. Thank you for your kind words.

Rated 5 out of 5 stars

Tracy was easy to deal with know the…

Tracy was easy to deal with know the plans and what a person needs

1 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're delighted to hear that our team member was easy to work with and understood your needs. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

The product

The product - flexibility to choose the coverage/s you can qualify for.

7 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear you appreciate the flexibility in choosing coverage options. Thank you for your positive feedback!

Rated 5 out of 5 stars

About all policy and services

That's perfect accident insurance on job site or work or anything

30 May 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear our accident insurance provides you with such peace of mind for your job site and work needs. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

She was very friendly and knowledgable…

She was very friendly and knowledgable about the policy

1 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

That's wonderful to hear! We are so glad that you had such a positive experience and that our team member was able to assist you so effectively.

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