Combined Insurance (Canada) Reviews 

2,238
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge and professionalism, making the overall experience smooth and easy. Reviewers appreciate representatives who patiently explain options, answer questions thoroughly, and avoid pressure, ensuring policies fit individual needs and budgets. Many also highlight the diverse and well-suited product offerings, which provide comprehensive coverage and flexibility. The overall service is frequently described as excellent, with many people appreciating the personalized approach and clear communication. Consumers consistently report a positive user experience, highlighting the enjoyable interactions and the trust built with representatives.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, professional, and... See more

Product

Customers had positive experiences with product, appreciating the detailed explanations and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience. From our first meeting, he was knowledgeable, patient, and never made... See more


Company details

  1. Insurance company
  2. Disability Insurance Company
  3. Health insurance agency
  4. Income Protection Insurance Company
  5. Insurance agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,238)

2,217 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent agent that explained…

Excellent agent that explained everything very thorough.
I’m very pleased with the agent Gabrielle.

16 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear that our agent provided such thorough explanations and that you had a positive experience. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

My agent Tammie-Lee Ballinger going…

My agent Tammie-Lee Ballinger going above and beyond to make sure I have policies that fit my lifestyle and when I need help she there guiding me through making sure I am looked after and satisfied with the results!

14 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so pleased to hear about your positive experience! We truly value your kind words and appreciate you sharing how well you were looked after.

Rated 5 out of 5 stars

Wonderful Team & Efficency & Product & Professionalism

Wonderful team to deal with, great products for the clients and as per the Staff (Anita Ventress) great presentation and very detailed, professional and lovely soul. I will highly recommended their products and my advisor it been amazing. Thank you so much Combined Insurance (Canada) for the lovely offers and a great presentation at the MotoShow in Calgary :) 2026

5 June 2026
Rated 4 out of 5 stars

Great experience with agent Patricia…

Great experience with agent Patricia Wales. She is clear concise and compassionate. Striving for the best outcome.
The signing on computer for the documents needs to be updated so there is more ease.

5 June 2026
Rated 4 out of 5 stars

Joshua driedger and I met June 06-2026…

Joshua driedger and I met June 06-2026 to up date my disability policy because I will be 71 on September the 08 .we found 2plans that I need .Joshua was very helpful and easy to understand.great job.

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear about your positive experience updating your disability policy and finding suitable plans. It's wonderful that our team member was helpful and clear. We appreciate your kind words!

Rated 5 out of 5 stars

This service was excellent great…

This service was excellent great customer service. well detailed .

9 June 2026
Unprompted review
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so happy to hear that you had such a positive experience with our service! Your kind words about our customer service and attention to detail are truly appreciated.

Rated 5 out of 5 stars

Very professional and covered…

Very professional and covered everything.

2 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so pleased to hear that you had such a positive experience with us! It's wonderful to know that our team was professional and thorough in assisting you. Thank you for your kind words.

Rated 5 out of 5 stars

Great experience

Great experience, very knowledgeable and personable. I will recommend.

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

Thank you so much for your fantastic review! We are delighted to hear that you had such a positive experience with us. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're delighted to hear that our knowledge and helpfulness made a positive impact on your experience. Thank you for your kind words.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look