Combined Insurance (Canada) Reviews 

2,463
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,599 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and agents for being extremely helpful, professional, and genuinely personable throughout every interaction. Consumers find the overall service and user experience remarkably smooth, noting that representatives take time to explain options clearly. Reviewers emphasize how easy it is to choose suitable products without feeling any pressure from the team. Some people were dissatisfied with occasional difficulties during the process or encountered unhelpful assistance when trying to finalize documents. A few reviewers also mentioned regretting their purchase or struggling with the required digital sign-up steps.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness and professionalism.... See more

Customer service

Consumers find customer service to be exceptionally helpful and knowledgeable, with agents taking the time to... See more

Service

People report positive experiences with service, highlighting exceptional and friendly assistance from... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how straightforward and enjoyable the... See more

Product

Customers consistently note positive experiences with product, highlighting that coverage options are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The awesome woman who does blue collar benefits… Sara. She absolutely the best and explains everything exactly the way it supposed to work and what options are ment to be.

Rated 5 out of 5 stars

Russ your representative was great.. Explained it all to me in clear concise words.. Looking forward to hard copy in mail to read all … Good coverage… Good Timing as Russ was seeing neighbour f... See more

Rated 5 out of 5 stars

The agent Susan Janicki is amazing at what she does. Going through the policies she explains it throughout and answers all of my questions. I highly recommend anyone who is looking for this type of in... See more

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more


Company details

  1. Insurance company
  2. Disability Insurance Company
  3. Health insurance agency
  4. Income Protection Insurance Company
  5. Insurance agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,463)

2,045 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Morgan

Morgan was very professional and knowledgeable. Busy time of year for us farmers so she accommodated me by providing a condensed presentation of the product while still covering off all requirements. I found it very informative.

3 September 2026
Rated 5 out of 5 stars

First time policy purchase

Kayla was very professional, and thorough in explaining the options available to me. She made the various policy and coverage options easy to understand, and helped me to select a policy that best met my needs.

4 September 2026
Rated 5 out of 5 stars

Great experience

Shirley was great! Everything explained well. Lots of options and was able to do what works for us and add on if we need. Great experience.

28 August 2026
Rated 5 out of 5 stars

The agent Susan Janicki

The agent Susan Janicki is amazing at what she does. Going through the policies she explains it throughout and answers all of my questions. I highly recommend anyone who is looking for this type of insurance to contact her. When putting a claim through she is very helpful. I’ve been dealing with her for over 10 years and will continue to do so.

27 August 2026
Rated 5 out of 5 stars

Shirley was great!

Shirley was great!! She was super informative and really new her stuff. She is very personable and we are happy with our service from her!

3 September 2026
Rated 5 out of 5 stars

I had a critical illness insurance…

I had a critical illness insurance policy with Combined. After suffering a heart attack I sent in the necessary documents.... And within a few weeks a decision was made and a check was in the mail. There was no questions asked. I was very impressed with the efficiency and time of processing my claim. My agent here on PEI ,Mary Anne Lynds, was exceptional and even came to my house to provide me the documents to have signed. I would strongly recommend Combined

23 June 2026
Unprompted review

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