Combined Insurance (Canada) Reviews 

2,243
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge and professionalism, making the overall experience smooth and easy. Reviewers appreciate representatives who patiently explain options, answer questions thoroughly, and avoid pressure, ensuring policies fit individual needs and budgets. Many also highlight the diverse and well-suited product offerings, which provide comprehensive coverage and flexibility. The overall service is frequently described as excellent, with many people appreciating the personalized approach and clear communication. Consumers consistently report a positive user experience, highlighting the enjoyable interactions and the trust built with representatives.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, professional, and... See more

Product

Customers had positive experiences with product, appreciating the detailed explanations and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience. From our first meeting, he was knowledgeable, patient, and never made... See more


Company details

  1. Insurance company
  2. Disability Insurance Company
  3. Health insurance agency
  4. Income Protection Insurance Company
  5. Insurance agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,243)

2,021 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional support during claim process

During the stressful time after my car accident Grayson Etcobanez was very professional and supportive with helping me file my claim. He was clear and courteous in answering any questions or concerns I had about the steps I needed to take through the website and the paper work I needed to fill out. Grayson was organized and easy to work with, setting up conference calls and responding back to my emails throughout this process. Im grateful for his guidance and support.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The customer service support I got from my agent Stephanie was easy to understand and easy to join her knowledge and experience gave me the trust and reliability needed when it comes to insurance of any kind I never thought I would be excited about life insurance

1 July 2026
Rated 5 out of 5 stars

Representative (Chris Disono) was very…

Representative (Chris Disono) was very helpful, thorough, accommodating, credible and honest. He was also sincere in providing info based on our needs and what we can afford to pay, which for us, is extremely important. Thank you very much, Chris!

1 July 2026
Rated 5 out of 5 stars

Heart centred leader

Tamara leads with her heart and pure illuminated intentions, she actively listens and I appreciate her approach in gathering information through her curiosity and discernment when going through the offerings of what is best suited for her clients. I appreciate her taking time away from her family on a holiday to come to connect with me in my community.

1 July 2026
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this office. A special thank you to the representative who helped me throughout the process. They were honest, patient, professional, and took the time to explain everything clearly. I truly appreciated their guidance and support. It's not easy to find someone who genuinely cares about helping people. I highly recommend this office to anyone looking for reliable and trustworthy insurance service.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Charity was fantastic at explaining our options and how each product would work in the best interest of our family.

24 June 2026
Rated 5 out of 5 stars

I had an excellent experience with my…

I had an excellent experience with my agent, Abigale, she ensured that I felt welcomed and valued. She was professional and detailed in her delivery and I look forward to working with her again in the future.

23 June 2026
Rated 5 out of 5 stars

Awesome experience

Awesome experience. Rachel answered all of my questions and made the experience pretty smooth. I am happy with my choices.

1 July 2026
Rated 5 out of 5 stars

Having the right person explain all the…

Having the right person explain all the options that well befit my situation. Not trying to just make a sell.The experience was relaxing and enjoyable. The person that I talked to was very friendly and informative and did an excellent job. I now have peace of mind knowing that I will be covered for life. Thanks

30 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

Thank you so much for your wonderful feedback! We are delighted to hear that your experience with us was so positive and that you feel confident about your coverage. We appreciate you taking the time to share your thoughts.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look