Combined Insurance (Canada) Reviews 

2,230
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge and professionalism, making the overall experience smooth and easy. Reviewers appreciate representatives who patiently explain options, answer questions thoroughly, and avoid pressure, ensuring policies fit individual needs and budgets. Many also highlight the diverse and well-suited product offerings, which provide comprehensive coverage and flexibility. The overall service is frequently described as excellent, with many people appreciating the personalized approach and clear communication. Consumers consistently report a positive user experience, highlighting the enjoyable interactions and the trust built with representatives.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, professional, and... See more

Product

Customers had positive experiences with product, appreciating the detailed explanations and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience. From our first meeting, he was knowledgeable, patient, and never made... See more


Company details

  1. Insurance company
  2. Disability Insurance Company
  3. Health insurance agency
  4. Income Protection Insurance Company
  5. Insurance agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,230)

2,207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was very professional and…

Service was very professional and thorough. Great doing business with Byron Williams.

23 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear our service was professional and thorough. We appreciate your kind words!

Rated 5 out of 5 stars

SO GOOD And i am so happy to buy this…

SO GOOD And i am so happy to buy this insurance

19 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so happy to hear how pleased you are with your insurance purchase! We appreciate your positive feedback.

Rated 5 out of 5 stars

Simple process and all options were…

Simple process and all options were presented.

25 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are pleased to know that you found our process straightforward and that all available options were clearly presented. We appreciate your feedback.

Rated 5 out of 5 stars

Talk with

Easy to talk with. Explained well.

26 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear that our communication was clear and helpful. We truly appreciate your kind words.

Rated 5 out of 5 stars

Chelsea is awesome to work with

Chelsea is awesome to work with. She is very knowledgeable and helpful! We are very happy that she is our agent to deal with!

18 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so happy to hear that our agent was knowledgeable and helpful! We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

The meeting was in-depth and detailed

The meeting was in-depth and detailed, great coverage, Kathleen was very good at explaining what I should need for coverage for a guy of my age, all around great experience

25 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear our meeting was detailed and helpful. We appreciate your kind words about our team member's clear explanations. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Guys were very informative

Guys were very informative. Very friendly.

25 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so happy to hear that our team was informative and friendly during your experience with us. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Good Service

Your representative, Darlene, was very knowledgeable and friendly.

24 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear that our team member was knowledgeable and friendly. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

Excellent

I had a positive experience. I received a lot of useful information and learned that this insurance is a good fit for my situation and needs.

24 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so glad to hear that you found the information useful and that our insurance aligns well with your needs. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great experience

My representative was kind helpful and went out of their way to make the appointment work for me

20 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

That's wonderful to hear! We're so glad that our representative was able to provide you with such a positive and accommodating experience. We always strive to make things work for our clients.

Rated 5 out of 5 stars

Very professional

The representatives were knowledgeable and helpful; the details were explained to me in an informative and professional manor.

18 June 2026

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