communityclothing.co.uk Reviews 

1,485
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the clothing, often describing items as well-made, durable, and crafted from top-notch materials. Many express delight with their purchases, highlighting the great fit and style of various garments. People also appreciate the company's mission to support British manufacturing, finding their products both elegant and commendable. However, some customers noted significant issues with product sizing, finding items inconsistent or incorrect, even when using sizing tools. Concerns also arose regarding durability, with some garments fading, twisting, or shrinking after washing, or showing defects upon arrival. Additionally, many reviewers were not happy with the returns and refund process, citing costly returns, lack of exchanges, and slow or incomplete refunds. Some people also mentioned a lack of order confirmation or tracking information.

What people talk about most

Product

Users describe ambiguous interactions with product quality and sizing. Many consumers praise the high... See more

Quality

Customers consistently note positive experiences with quality, praising items as incredibly well-made,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting prompt delivery and... See more

Return policy

Reviewers express significant dissatisfaction with the return policy, frequently citing issues with having to... See more

Refund

People report negative experiences with refund, citing issues such as original postage being deducted and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order; kept informed of progress with my delivery daily and arrived exactly when expected; all recyclable packing...no nasty plastic bags or tags; lovely quality items (socks) that were true t... See more

Rated 5 out of 5 stars

Love the ethos of the brand and the exceptional quality of their clothing. I've bought many items from here and loved every single one. I had an issue with a pair of trousers that faded in colour afte... See more

Company replied

Rated 5 out of 5 stars

Just received my first order of an Ivory/Blue Breton Cotton Top and a Grey Lambswool Jumper. Both items are fantastic - thick natural material, good colour/dye, and perfect fit. Good quality wardrobe... See more

Rated 5 out of 5 stars

Community Clothing is an excellent company all round. Quality products. Extremely well made. Value for money. British manufacturers. Ethically very sound. Have ordered many items from them - nev... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,485)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Jumper

Bought my husband the fisherman’s jumper for Christmas and he hasn’t stopped wearing it! Best jumper ever! Excellent quality and great value. This jumper will last forever. Lovely suede detailing on shoulders and elbows. Keeps him warm, looks good and he loves it! Highly recommended.

12 December 2024
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Julia, we are really pleased to hear your husband loves his fisherman's jumper. It is a favourite of ours too! Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Sustainable quality…

Community clothing make superb quality clothes that are a pleasure to wear and seem to last indefinitely. What’s even better is that this is the product of a business whose ethos recognises its role in contributing to and being part of the community it serves. It is a model of a sustainable business, would more would follow its lead.

8 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Andrew, thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Fabulous socks.

Fabulous socks. Whole family have them and we refer to them as Patrick’s socks.
In fact all the clothes we’ve bought from community clothing are great. My husband loves his roll neck jumper as the collar is so generous and it’s so warm because, like everything at CC, the quality is stupendously good. Best of all, you’re buying knowing you’re helping a UK business thrive.

7 February 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Jennifer, thank you for your review. We loved reading the name you have all given the socks and are pleased your husband loves his jumper. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

I was given a pair of socks for my…

I was given a pair of socks for my birthday ; well made, warm and comfortable.
Amazing that these were made in the UK!
Brilliant.
Will be purchasing more items !

8 February 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Kate, great to read you were treated to lovely socks on your birthday. Thank you for supporting CC.

Rated 5 out of 5 stars

My Perfect Lambswool Jumper

I’m super chuffed with my men’s lambswool round necked jumper. The shape has held well after 2 washes ( and no shrinking!). It really is superb quality, and it’s clearly made by people who want it to be loved.
Most importantly, it’s warm and soft ( not scratchy) . This was my first CC purchase and I’m hooked!

5 November 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Elizabeth, it is great to read how much you love the jumper. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Love my raincoat

I ordered a size 10 raincoat, it was far too large for me so I returned it and asked for a size 8. It arrived and is a far better fit. I love my coat which I hope will last me years

30 August 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Elizabeth, we are glad you found the perfect coat and thank you for supporting CC.

Rated 5 out of 5 stars

Simplicity at its best

Pure materials, locally produced,
supporting communities.

I love that I can see exactly where in the UK the garments have been made. To know where they're from makes me feel connected to what I'm wearing in a very sound and satisfying way.

Also, I can highly recommend the cushioned cotton walking sock, which doubles as the perfect cosy bed sock. No more icy feet during the bitter winter months. It's a winner!

6 February 2025
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Lou, it is great to read how much you enjoy the walking socks. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Fantastic well made clothes.

Fantastic well made clothes that are ethical and sustainable. Our family are becoming big fans of the less clothes because they last! Thank you for providing this alternative to fast fashion.

8 February 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Rebecca, thank you for your great review and supporting CC.

Rated 5 out of 5 stars

Top Quality

Everything I have bought from community clothing is top quality. I particularly like the t-shirts which last forever.

8 December 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Sheila, thank you for your review and we loved reading how much you like the t-shirts. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

They Make Well Nice Clothes

Everything about Community Clothing is fantastic - clothes, ethos, quality, advertising, attitude to biscuits (any company that honours the Nice biscuit by putting it on a t shirt is alright by me). I bought the Frances raincoat in green from them, and it is absolutely perfect for the manky British weather in the winter. CC is the only clothing company I have found that matches the quality of fabric and construction of vintage clothes. They make good pants, too!

8 February 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Ruth, it was 'nice' to read how much you like our t-shirts and raincoat. Many thanks for your great review and supporting CC.

Rated 5 out of 5 stars

Recommended for style and ethos

I really like the jacket and scarf that I bought and I love the company’s ethos and business practices

6 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Rod, we were pleased to read how much you like your jacket and scarf. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Love the ethos of the company and the…

Love the ethos of the company and the clothes are brilliant. Just bought the fisherman's jumper and haven't taken it off since it arrived. It's so warm, like wearing a radiator and the quality is amazing.
I have had lots of compliments about the clothes. The red parka has it's own fan club amongst my friends. I send them all in your direction.

8 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Karen, we loved reading your red parka has it's own fan club! Hopefully your friends will all be following in your footsteps. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Love that all clothes are made in uk

Love that all clothes are made in uk. I have bought a few jumpers, lots of great socks and recently sweatpants and top, great fabric and really well made. I had to return a jumper after Xmas because of wrong size which I had bought weeks earlier, no problems.
Will buy more.

20 December 2024
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Sarah, we loved to read you have enjoyed so many CC items. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Highly recommend the socks

Besides my being a great fan of the ethos of Community Clothing, everyone in my family loves the sports socks! I was lucky enough to buy from the London Pop-Up shop around Christmas time in 2023, and have made repeat orders over the past year. The socks wash and wear, over and over again!
Have also bought a man's sweatshirt and 3 long sleeve polo shirts, as well as the woman's striped "Esme shirt". The fit is generous, so make sure the sizing is right. I have returned a shirt that too big, and the process was painless. Keep up the good work, and keep the socks in stock!

8 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Patricia, thank you for supporting CC and it is was great to read how all your family are loving the sports socks.

Rated 5 out of 5 stars

Premium Cotton Sock Rib

I am delighted with my socks from Community Clothing: super quality, locally made, and in colours that bring cheer each day I wear them!

8 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Rachael, we loved hearing how much you love the socks. Thank you for supporting CC.

Rated 5 out of 5 stars

Great quality long sleeve T shirt

Bought a long sleeve T Shirt and very impressed with the quality, it's noticeably thicker than similar Ts from high street brands.

Did also buy some cargo pants and studied the size guide before I did, but the actual size was massively different and I had to return at my cost.

26 October 2024
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Nick, thank you for your feedback and for choosing Community Clothing! We’re so glad you’re impressed with the quality of the T-shirt – we take pride in providing well-made, durable items. We’re sorry to hear that the cargo pants didn’t quite match up with your expectations in terms of sizing.

Rated 5 out of 5 stars

Fantastic trainers

Fantastic trainers. Real quality. Made in England which a positive.

12 November 2024
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi, we loved to hear how much you like the trainers. Thank you for supporting CC.

Rated 5 out of 5 stars

My jeans have lasted years

My jeans have lasted years. Community clothing gives me a chance to do something good with money.

8 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Leon, we are so pleased to hear how much you like the jeans. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Exceptional quality

I've bought a number of items from Community Clothing over the last few years, and they are all firm favourites in my wardrobe. They are exceptionally well made. The designs are classics that won't need replacing the next time the fashion winds change. And what's more, I know that the money I spend on my clothes is going directly back into the local economy and into the pockets of the skilled craftspeople who make them.
My most recent purchase is of a sweatshirt and jogging bottoms that I will be wearing to the gym instead of buying yet another pair of plastic leggings. Perfect in every way.

2 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Jen, we loved to hear how much you love the clothing and it is great to know they are getting used on trips to the gym. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Especially love the sweatshirt

I’ve got a few things from CC but my favourite is the sweatshirt. The fabric is amazing quality. Because it feels good quality I enjoy wearing it and I reach for it more than I do my other sweatshirts (I can’t imagine me buying other brands now). It’s a win-win: buy something you love, wear it loads, less need to buy more….and the fact it’s made in the UK at a good price is just amazing.

8 February 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

Hi Jenny, thank you for your great review and, like you, we also love the sweatshirts. Thank you for supporting CC and makers across the UK.

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