OK, so I originally signed up for a Three but it turns out there was little to no coverage in my area. All our numbers had already ported ovef so I thought it would be a total nightmare to sort out. I... See more
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Review summary
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Reviews shaping this summary
⸻ ⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Josh and the team I had been struggling with some frustrating network issues, and Josh went above and beyond to get everything sorted. He was patient,... See more
Company replied
Hi I just want to say Cristal she is amazing worker highly skills communication and the boss is should be attention because in my view she deserves wages increase, to all my overall experience Crista... See more
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Company details
Information provided by various external sources
Compare the Networks is a free service, offering mobile phone packages helping business to communicate with employees and customers more cost effectively. We are a nationwide independent mobile phone specialist, excelling in mobile phone business plans to suit all business types from Sole Traders to Limited companies. We concentrate on saving your business money and keeping up good customer relations through our totally free service!
Contact info
United Kingdom
- 01743598025
- info@xtraphones.co.uk
- comparethenetworks.com
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Comparethenetworks
Thank you so much for your kind words, Stephen! We're delighted to hear that you found our service really helpful. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
My phone showed suspected spam but I…
My phone showed suspected spam but I thought I'd answer anyway. I'm glad I did. Josh did me a great deal on a new handset and more than quadrupled my inclusive data and still saved me £11 a month.
Thanks josh you're a star
20 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, Grahame! We're thrilled to hear that Josh was able to get you a great deal on a new handset with more data while saving you money each month. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Great
Explain every thing saved me money on my bill and give me more data with a new phone thanks Matthew and Courtney
20 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, Tom! We're thrilled to hear that Matthew and Courtney were able to help you save money on your bill, get more data, and set you up with a new phone. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Great service offered by Josh who was…
Great service offered by Josh who was very knowledgeable and keen to find me the right deal. Now making some savings on my telecoms and happy with the service provided.
17 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, David! We're delighted to hear that Josh was able to find you the right deal and help you make savings on your telecoms. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Excellent service
Excellent service, Josh was friendly and an informative member of the team.
16 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, Steven! We're thrilled to hear that Josh was friendly and informative during your experience with us. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
These positive reviews are obviously…
These positive reviews are obviously written by bots.
11 March 2026
Unprompted review
Reply from Comparethenetworks
Hi Mark, we're sorry to hear about your concerns. We can assure you that all of our reviews are genuine and from real customers who have used our services. We take pride in delivering excellent customer service and our reviews reflect the hard work of our team. If you have any specific concerns or have had a negative experience with us, we'd love the opportunity to help. Please don't hesitate to contact our customer support team directly. The Compare The Networks Team
Looking for a new phone or tarrif
I have been looking for a new phone for a number of weeks but found it all too confusing. Josh contacted me and helped me pick a really good value for money package. He was kind, helpful and very informative. I would have no hesitation in recommending Josh and his company to anyone who is looking to change phones or providers. Excellent 5 star customer service😄
11 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, Michael! We're delighted to hear that Josh was able to help you find the perfect phone package. It's great to know he made the process easy and stress-free for you. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Incredible service
We took out two mobile phone SIM cards for our c.i.c. last year - which was a GREAT experience, great prices, but more importantly, Ben, who helped us, is the nicest man! So patient and so helpful! This year, we have chosen them for our broadband sims too, I would not go anywhere else for our internet and phone requirements now, absolutely OUTSTANDING service
5 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your wonderful review, Susan! We're thrilled to hear that Ben provided you with such an outstanding experience. It's fantastic that you've chosen us for your broadband as well and we're so pleased to be your go-to for all your internet and phone needs. We truly appreciate your loyalty and kind words. The Compare The Networks Team
I dealt with Aaron today he was so…
I dealt with Aaron today he was so great and helpful and achieved what I needed I would highly recommend anyone to this service thank you so much !
6 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, Shelby! We are delighted to hear that Aaron was able to help you so effectively and achieve what you needed. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Stay well clear
Stay well clear, they told me to pay off my contracts and they would reimburse me when I sent the invoices in. Had trouble getting my invoices from my previous supplier when I did and sent them and they told me that I took too long and they would not pay the money over £1000 out-of-pocket.
6 March 2026
Unprompted review
Reply from Comparethenetworks
Hi Ian, we're very sorry to hear about your experience and understand how frustrating this situation must be. We take all customer concerns seriously and would like to look into this matter for you as a priority. Please contact our customer support team directly so we can review your case and work towards a resolution as quickly as possible. The Compare The Networks Team
Compare The Networks -
I requested my data to be deleted but not listening.
4 March 2026
Unprompted review
Reply from Comparethenetworks
We are truly sorry to hear about your experience, Dinez Support. We take all concerns seriously and would love the opportunity to make this right. Please reach out to us at info@comparethenetworks.com and we will do our best to resolve this for you. Thank you for your feedback. The Compare the Networks Team
Thank you Arron you really helped me a…
Thank you Arron you really helped me a lot everyone I recommend him
4 March 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, Shelby! We are delighted to hear that Arron was able to help you so effectively. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare the Networks Team
I’ve never experienced a service so…
I’ve never experienced a service so easy! Aaron specifically was very helpful with finding me the best deal and ensuring I understood everything. Aaron took time to care to my needs and wants with a phone contract and was sure to get me the best deal possible, which beat the other contracts I had been looking at elsewhere. Will definitely be using your services again, thank you!
27 February 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words, Emily! We are delighted to hear that Aaron provided such helpful and attentive service to find the best deal for you. We look forward to assisting you again in the future. The Compare the Networks Team
Very reasonable priced
Very reasonable priced. Josh was very helpful with helping with providing the correct service to suit my needs.
27 February 2026
Unprompted review
Reply from Comparethenetworks
Thank you, Craig, for your kind words! We're thrilled to hear Josh was able to find the perfect service for you at a great price. If you need anything else, we're always here to help.
The Compare The Networks Team
Thanks so much Aaron I would really…
Thanks so much Aaron I would really recommend him
27 February 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much, Bernard! We're thrilled to hear Aaron provided you with great service and truly appreciate your recommendation.
The Compare The Networks Team
Old sims service went off new sims I…
Old sims service went off new sims I recived have not service completely cut off lost all the business leased family is without internet and calls service at home.
Shit team is on holiday no information or clarity on any thing plan.com is biggest shit
20 February 2026
Unprompted review
Reply from Comparethenetworks
Hi Affan, we're very sorry to hear about the disruption you've experienced. We understand how frustrating it must be to be without service, and we sincerely apologise for the inconvenience caused. Please contact our customer support team directly so we can investigate this as a matter of urgency and work to resolve it for you as quickly as possible.
The Compare The Networks Team
I’m with a phone service provider…
I’m with a phone service provider attached to my partners account. I’ve had problems with data and connectivity for months (since August). That company, I don’t wish to mention their name, were completely hopeless, very very hard to communicate with and just not on the ball. Finally after hours and hours they connected me with this company, my “account manager” apparently and I just want to say that Matty who I spoke with, within twenty minutes had my phone up and running. I didn’t believe he would be able to as he had to go through all the processes I have been through with the other lot. However where they made wrong turns getting nowhere Matty navigated his way expertly and patiently and I just couldn’t believe it, my iPhone 16 Pro finally works as it should. Just amazing.
19 February 2026
Unprompted review
Reply from Comparethenetworks
Hi Suzy, thank you so much for sharing your experience! We're thrilled that Matty could turn things around and get your iPhone 16 Pro working perfectly after such a frustrating time. We know how important reliable connectivity is, and it's great to hear Matty's patience and expertise made all the difference. Thanks again for trusting us to help!
The Compare the Networks Team
I had a fantastic experience with…
I had a fantastic experience with Compare the Network. They made transferring from one phone network to another incredibly smooth and stress-free. Everything was clearly explained, handled quickly, and I felt supported throughout the whole process. Brilliant service — highly recommend to anyone thinking about switching networks!
18 February 2026
Unprompted review
Reply from Comparethenetworks
Thank you so much, Billy, for your kind words and for sharing your positive experience with Compare the Network. We're delighted to hear that the transfer process was smooth and that our team could support you every step of the way. Your recommendation means a lot to us, and we're here whenever you need assistance in the future!
What an absolute amazing company to…
What an absolute amazing company to deal with. Can’t fault the staff and service I have received. I will recommend to anyone. After dealing with the customer service team I won’t go anywhere else. Big thanks. Absolute pleasure to deal with …
Richard. RJG logistics and removals Ltd
17 February 2026
Unprompted review
Reply from Comparethenetworks
Hi Richard, thank you so much for your fantastic review! We're thrilled to hear that our customer service team made your experience such a pleasure. Your recommendation means a lot to us, and we're always here to support RJG Logistics & Removals whenever you need. Thanks again for choosing comparethenetworks.com!
Great service and very friendly and…
Great service and very friendly and efficient, would recommend to anyone
17 February 2026
Unprompted review
Reply from Comparethenetworks
Hi John, thank you so much for your wonderful review! We're delighted to hear that you found our service friendly and efficient. Your recommendation means a lot to us, and we're always here if you need any further assistance. Thanks again!
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